Technical support occupations Work, Jobs in Heath, Dby (with Salaries)

Technical Support
20i Ltd —Mansfield
- £25,000 a year
- Weekend availability
- Computer Science
- Customer service
- JavaScript
- Free parking
Quick apply
13d
Holiday Cover Support Analyst (Flexible Hours)
Optifarm - Speria —Newbold
- £12.71 an hour
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Travel
- Free parking
- Paid training
Quick apply
2d
IT Support Technician
Equip Outdoor Technologies UK —Alfreton
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
1d
Desktop Support Analyst
Brightwell —Chesterfield
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
IT Support Technician
University of Sheffield —Sheffield
- £27,319 - £33,951 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Scripting
- Annual leave
- Employee discount
5d
Product Support Associate
Tes Global —Sheffield
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
IT Field Technical Analyst
Cadent Gas —Sheffield
- £39,687 - £44,358 a year
- Hybrid work
- Travel
- Computer networking
- IT
- Employee discount
3d
2nd Line Support Technician
Newark and Sherwood District Council —Newark-on-Trent
- £31,022 - £32,597 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Free parking
- Annual leave
12d
Desktop Support Analyst - Derby
Brightwell —Derby
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
2nd Line Support Engineer - Nottingham based
CWCS Managed Hosting —Nottingham
- From £29,250 a year
- Weekend availability
- Linux
- In-person
- Free parking
- Sick pay
Quick apply
IT Field Engineer
SBK Computers Ltd —Chesterfield
- From £28,730 a year
- Weekend availability
- Azure
- Windows
- Microsoft Office
- Free parking
- Sick pay
Quick apply
3d
2nd Line IT Support Technician
Department for Education —Nottingham
- £31,479 a year
- Full-time
- Microsoft Outlook
- Windows
- Presentation skills
11d
Application Support Analyst (Nights)
Resonate Tech —Derby
- £40,000 - £45,000 a year
- 12 hour shift
- Remote
- DevOps
- English
- SQL
- Employee assistance programme
Quick apply
Information, Systems & Technology (IST) Trainer
Derbyshire Fire & Rescue —Codnor
- £37,280 a year
- Temporary
- Microsoft Office
- Travel
- Annual leave
- Employee discount
2d
Product Support Specialist
LabLogic Systems —Sheffield
- Full-time
- Oracle
- Laboratory experience
- Windows
IT Coordinator
Retail Trust —Derby
- £33,000 - £36,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Customer service
Quick apply
Level 1 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Customer service
- Windows
- Computer networking
- Employee assistance programme
12d
Complex Product Support Associate
Tes Global —Sheffield
- £26,091 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Customer service
- Windows
- Free parking
- Employee assistance programme
Quick apply
Staging Technician
Jigsaw24 limited —Nottingham
- Full-time
- IT
- Free parking
Quick apply

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Technical Support

20i Ltd
Mansfield

Quick apply

Job details

Permanent | Full-time
£25,000 a year
13 days ago

Benefits

Free parking
Casual dress
Discounted or free food
Company pension
Private medical insurance

Qualifications

Computer Science
CSS
WordPress
Customer service
JavaScript
DNS
Linux
Communication skills
Joomla
Shell Scripting
HTML

Full job description

Are you a computing graduate looking to start your career in the IT industry? 20i is a great opportunity for graduates passionate about technology to grow their experience in an engaging, forward-looking company.

Since being founded, 20i has grown into the UK’s largest web host, hosting over 1 million websites. We supply the UK’s top web agencies, professionals and businesses with high-end hosting solutions. We’re continuously developing cutting-edge technology to add more value to the platform than any other host, coupled with our team of support specialists, 20i’s agile development and support makes it the perfect company to grow your career.

You’ll be provided full on-the-job training with emphasis placed heavily on personal progression in the role. The role presents a clear path to progress through the levels of support, and to other areas of the business.

The role is based at our recently refurbished offices in the 70-acre woodland park, Ransom Wood in Mansfield, Nottinghamshire. Given the nature of our 24/7 support team, this position is on a rotational shift basis, with the earliest start at 7am and the latest finish at 10pm. Weekend availability is also required, with a rotation of approximately one in four weekends. 37.5 hours per week.

In this role, you will be the first point of contact for our customers and resellers, providing top-notch support through ticketing systems and live chat. Responsibilities will include diagnosing and resolving technical issues, guiding customers through troubleshooting processes, and escalating complex problems to higher-level support when necessary. The ideal candidate will have excellent written and verbal communication skills, a strong interest in technology, and a passion for delivering exceptional customer service. Providing outstanding customer service is one of our key company values, and this role is crucial in ensuring that our customers have a seamless and efficient experience.

We do holidays a bit differently too: You get 33 days including bank holidays with the ability to use the bank holiday allowance whenever you like.

The following experience is required for this role:

Studied IT/Computer Science (or closely related) at University or College
A genuine love for technology.
Good grades at school and college.
Excellent customer service skills.
Ability to work well within a team and independently.
Excellent written and verbal communication skills
Confident and self-motivated with a positive can-do attitude.
A desire to learn and progress through the business.
Able to commute reliably to our office in Mansfield, Nottinghamshire daily.

The following would be beneficial:

Experience within a Web Hosting and/or Support Desk environment.
Knowledge of applications like WordPress, Joomla and WHMCS a major advantage.
A good understanding of DNS and Domains.
Familiarity with the Linux Command Line Interface.
An understanding of HTML, CSS and JavaScript

What you will get from us:

£25,000 Annual Salary.
33 days annual holiday including bank holidays.
Private Healthcare.
Free snacks, fresh coffee, weekly pizza and soft drinks.
No dress code.
Company pension with a high matched contribution.
A working environment that encourages progression, learning and career development.
Performance-based weekly and monthly awards.
Free unlimited web hosting to use how you want.

Pay: £25,000.00 per year

Benefits:

Casual dress
Company pension
Discounted or free food
Free parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in heath, dby

Technical Support

Holiday Cover Support Analyst (Flexible Hours)

IT Support Technician

Desktop Support Analyst

IT Support Technician

Product Support Associate

IT Field Technical Analyst

2nd Line Support Technician

Desktop Support Analyst - Derby

2nd Line Support Engineer - Nottingham based

IT Field Engineer

2nd Line IT Support Technician

Application Support Analyst (Nights)

Information, Systems & Technology (IST) Trainer

Product Support Specialist

IT Coordinator

Level 1 Helpdesk Engineer

Complex Product Support Associate

1st-2nd Line IT Support Engineer

Staging Technician

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