Customer service representative Work, Jobs in Portswood (with Salaries)

Customer Service Assistant - Southampton
The Co-operative Bank —Southampton
- £24,500 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
5d
Customer Service Assistant
Wickes —Southampton
- £8.82 - £12.71 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
Customer Service Representative
U-Drive —Salisbury
- £30,708 a year
- Full-time
- Customer service
- Driving
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Service Advisor / Call Handler (30 hrs per week)
Agilico Workplace Technologies —Southampton
- Monday to Friday
- Customer service
- Administrative experience
- IT
- Employee assistance programme
Quick apply
Customer Service Assistant - Southampton
Coventry Building Society —Southampton
- £24,500 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
5d
Customer Care Representative
Prysmian Group —Bishopstoke
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Free parking
1d
Customer Service Specialist
Carsa Limited —Southampton
- Up to £30,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
Customer Service Assistant
Admiral Slots —Southampton
- £12.95 an hour
- Weekend availability
Quick apply
Customer Support Coordinator
Infinity Energy Services Ltd —Southampton
- £25,000 - £30,000 a year
- Full-time
- Customer service
- Engineering
- Administrative experience
- Annual leave
Quick apply
Customer Service Advisor
Quilter —Southampton
- £18,000 a year
- Full-time
- Hybrid work
Client Support Specialist
I-Fulfilment —Christchurch
- £27,500 - £30,000 a year
- Full-time
- Administrative experience
- Communication skills
- Free parking
- Annual leave
Quick apply
7d
Customer Care Contract Specialist
Prysmian Group —Bishopstoke
- Full-time
- Microsoft Excel
- Customer service
- English
7d
Customer Support Representative
Safran —Fareham
- Full-time
- English
- Communication skills
- Free parking
- Flexitime
6d
One Stop - Customer Service Assistant
One Stop —Southampton
- £12.81 an hour
- Full-time
21h
Customer Service Agent
Tedaisy Insurance Group Limited —Salisbury
- £24,250 - £24,500 a year
- Monday to Friday
- Customer service
- Communication skills
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
1h
Customer Service Assistant
Southern Coop —Romsey
- £12.21 - £12.71 an hour
- Part-time
- Employee assistance programme
- Employee discount
7d
Customer Support Desk - Job Coordinator
Locators Ltd —Wimborne
- £15,000 - £19,500 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
11d
Customer Service Advisor
Scania —Fareham
- From £27,295 a year
- Full-time
- Travel
- No travel
- Employee discount
- Life insurance
Customer Service Coordinator
Passenger Clothing —New Milton
- Full-time
- Hybrid work
- Customer service
- English
- Employee discount
13d
Customer Service Advisor
Teemill —East Cowes
- Full-time
- Sales
- Customer service
- AI

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Customer Service Assistant - Southampton

The Co-operative Bank -
Southampton

Apply Now

Job details

Full-time
£24,500 a year
5 days ago

Benefits

Company pension

Qualifications

Hospitality
Customer service
Computer literacy
Cash handling

Full job description

About the role
We are looking for someone with outstanding customer service skills, who excel in a fast paced environment, are motivated to succeed and want to thrive in a rewarding organisation.

This role is the first point of contact for personal and business banking customers within our Southampton branch, supporting customers through our digital transformation across a variety of channels including in person, telephone and secure messages. This role works Monday to Friday 8.30am - 4.30pm.
Other duties include identifying and addressing customer’s needs, cash management control and utilising various internal systems to update customer records. The role holder will also encourage customers to schedule an appointment with our dedicated Personal Banking Team to discuss relevant additional products and services.

The person in post will also be responsible for protecting and educating customers against fraud and scams and engaging with customers from various backgrounds including those who may be vulnerable. Day to day the role holder will work towards personal/team targets and objectives, adhere to day to day regulatory and compliance requirements and work as part of a team, sharing and identifying ways to improve the service provided by the branch.
Our benefits include:
28 days holiday a year plus bank holidays and a holiday buy/sell scheme

Annual discretionary bonus scheme

Personal pension with enhanced contributions

Maternity, paternity and shared parental leave

Extensive wellbeing support

Life assurance (6 times annual salary)

We reserve the right to close this advert early if we receive a high volume of suitable applications
About you
To be successful you'll have strong experience within a customer service environment with a passion for excellent customer service with a positive, enthusiastic and resilient approach.
For this role you’ll need to have:
Current experience in a customer focused role (e.g. retail, hospitality or call centre)

Experience of interacting directly with customers and providing a great service on a daily basis

Good attention to detail with experience of processing customer details or data accurately

Proficiency in assisting customers from diverse backgrounds, including vulnerable individuals.

The ability to work in a fast paced environment

Computer literate with the ability to navigate quickly and confidently around multiple systems

Experience in these areas would be helpful:
Experience of cash handling

Following policies and processes

Ability to deal with more challenging or sensitive customer situations

Proven success in achieving targets, objectives or deadlines
About us
In 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK’s original ethical bank was the start of an exciting journey.

Trusted by over four million people, we’re a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.

We’re officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing.

We’re serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you’ll build more than just a career with us.

Flexibility and why it matters

We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.

Proud to be a Disability Confident Committed Employer

We’re proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.

Feedback

We are currently receiving a high number of applications for our roles and, while we review each one carefully against the advertised criteria, unfortunately we're unable to provide individual feedback. We will contact shortlisted candidates directly.

Apply Now

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customer service representative jobs in portswood

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