Gas manager Work, Jobs in Ryde, Iow (with Salaries)

Resident Liaison Officer - Social Housing
Aaron Services —Havant
- £27,976 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
11d
Sales Assistant
City Plumbing —Petersfield
- £12.71 - £13.93 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Project Engineer - Planned Works
AFECO —Havant
- Full-time
- Civil engineering
- Engineering
- Communication skills
- Employee discount
Quick apply
Mechanical Design Engineer
AFECO —Havant
- Full-time
- Engineering
- Continuous improvement
- Employee discount
Quick apply
Service Technician - South Region - ICS Cool Energy Ltd
Trane Technologies —Southampton
- Weekend availability
- Maintenance
- Continuous improvement
- Computer skills
Dual Fuel Smart Meter Engineer
Smart Choice Metering —Portsmouth
- £40,000 - £55,000 a year
- No experience needed
- Electrical experience
- Power tools
- Health & wellbeing programme
- Annual leave
Quick apply
5d
Field Performance Manager
Suction Excavator Hire Limited —Southampton
- £40,000 - £45,000 a year
- Full-time
- Business development
- Continuous improvement
- Mentoring
- Free parking
- Paid training
Quick apply
3d
Resident Liaison Officer - Social Housing
Sureserve —Havant
- £27,976 a year
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Business Development Manager
E&E Group —Portsmouth
- Full-time
- Customer service
- Databases
- Business development
Quick apply
2d
Reactive Engineer
Miller's Vanguard —Southampton
- Up to £48,300 a year
- Full-time
- Maintenance
- Electrical experience
- Bakery
- Life insurance
Quick apply
6d
Engineering Manager
StandardAero —Gosport
- Microsoft Word
- Engineering
- Maintenance
12d
HR Advisor
Meon Health Practice —Fareham
- £15.50 - £16.28 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Quick apply
Property Manager – Residential Team
Stroud Property Management —Southampton
- £28,000 - £33,000 a year
- Full-time
- CRM software
- Databases
- In-person
Quick apply
3d
Branch Manager
City Plumbing —Lymington
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Project Manager - Automation
Bilfinger SE —Fareham
- Hybrid work
- Engineering
- Business development
- Team management
Driver 3.5 ton - flexible hours
City Plumbing —Lymington
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Holiday Services Manager
Park Holidays UK —Chichester
- £30,000 - £31,000 a year
- Full-time
- Organisational skills
- Computer skills
- Guest services
- Employee assistance programme
- Employee discount
4d
Estimating Engineer
Senior Flexonics LPE —Lymington
- Full-time
- Engineering
- Manufacturing
- Communication skills
- Free parking
- Profit sharing
Quick apply
Buyer
Tradecore International Ltd —Eastleigh
- £28,000 - £33,000 a year
- Full-time
- Microsoft Word
- Customer service
- Organisational skills
- Free parking
- Annual leave
Quick apply
9d
Driver and Warehouse Assistant - Flexible hours
City Plumbing —Southsea
- £12.71 - £13.93 an hour
- Part-time
- Customer service
- Warehouse experience
- Annual leave
- Employee assistance programme

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Resident Liaison Officer - Social Housing

Aaron Services -
Havant

Apply Now

Job details

Full-time
£27,976 a year
11 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Customer service call handling
Stakeholder liaison
Administrative support experience
Internal department liaison
Microsoft Office Suite
Complaint handling
Administrative experience
Organisational skills
Customer interaction
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress
Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme

Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Apply Now

Refine Your Search

gas manager jobs in ryde, iow

Resident Liaison Officer - Social Housing

Sales Assistant

Project Engineer - Planned Works

Mechanical Design Engineer

Service Technician - South Region - ICS Cool Energy Ltd

Dual Fuel Smart Meter Engineer

Field Performance Manager

Resident Liaison Officer - Social Housing

Business Development Manager

Reactive Engineer

Engineering Manager

HR Advisor

Property Manager – Residential Team

Branch Manager

Project Manager - Automation

Driver 3.5 ton - flexible hours

Holiday Services Manager

Estimating Engineer

Buyer

Driver and Warehouse Assistant - Flexible hours

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