Billing coordinator Work, Jobs in Putney, Gtl (with Salaries)

Customer Experience Coordinator
Splend —London
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Commercial and Billing Coordinator (Maternity Cover)
OCS Group —Crawley
- Monday to Friday
- Remote
- Construction experience
Quick apply
14d
Cluster Groups, Conference and Events Coordinator
Hilton —Watford
- £25,775.88 - £26,000.00 a year
- Full-time
- Hotel
- Employee stock purchase plan
- Annual leave
1d
Partner Operations Coordinator
Dow Jones —London
- CRM software
- Google Suite
- Microsoft Excel
- Annual leave
- Employee discount
Senior Mobility Specialist - UK
Remote —London
- £54,900 - £61,750 a year
- Remote
- English
- Relocation assistance
- Annual leave
7d
Operations Coordinator – Monday to Friday
Crane Worldwide UK Limited —Middlesex
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Bachelor's degree
1d
Project Finance Executive, OrangeDoor
Unbridled —Bromley
- £40,000 - £44,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Project management
Quick apply
Polish-Speaking Office & Operations Administrator — Stable Long-Term Role
ON THE SPOT BROKER LTD —Staines-upon-Thames
- £28,000 - £34,000 a year
- Overtime
- CRM software
- Oracle
- ERP systems
- Free parking
Quick apply
9d
Senior Project Manager
EVERSANA INTOUCH —London
- Full-time
- Remote
- Microsoft Excel
- Microsoft Office
- Project management
Quick apply
Versioning Producer - FTC Parental Leave Cover
DMS —London
- English
- Organisational skills
- Contracts
Quick apply
16h
Senior Project Manager - Auto
Strata —London
- Full-time
- Hybrid work
- Management
- Project management
- Travel
- Annual leave
Quick apply
Dental Receptionist
NHS Dentist —London
- From £27,040 an hour
- Full-time
- Customer service
- Front desk
- In-person
- Store discount
- Annual leave
Quick apply
12d
Client Relationship Coordinator (Client Onboarding and Invoicing)
Withersworldwide —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Legal Compliance & Billing Operations Coordinator
Zaiwalla & Co —London
- £40,000 - £43,000 a year
- Hybrid work
- No degree
- Communication skills
Quick apply
13d
Office Coordinator & Finance Assistant
Vistex —Camden Town
- £24,420.00 - £40,179.54 a year
- Full-time
- Microsoft Office
- Travel
- IT
Quick apply
Medical Secretary / Practice Coordinator
KBS Marwah —London
- £28,000 - £32,000 a year
- Overtime
- GP surgery experience
- English
- Administrative experience
Quick apply
Reception Manager & Facilities Coordinator
London Psychiatry Clinic —London
- £36,000 - £38,000 a year
- Full-time
- Google Suite
- Customer service
- English
- Health & wellbeing programme
- Annual leave
Quick apply
12d
CTD Project Coordinator
UPS —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Global Services Coordinator - UK
Luxe5 International, Inc. —St Albans
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Procurement Operations Coordinator
Smart Pension —London
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount

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Customer Experience Coordinator

Splend -
London

Quick apply

Job details

Full-time
14 days ago

Benefits

Annual leave
Employee assistance programme
Private medical insurance

Qualifications

Microsoft Excel
Microsoft Outlook
Organisational skills
IT
Communication skills

Full job description

About Us

At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

You'll be excited to work in this role if...

You’re able to stay calm when someone else is upset. You don’t take it personally and you like helping work through a problem.
You take pride in following through on the small details. Logged notes, completed follow-ups, no loose ends.
You want a hands-on role where no two days are the same, working face-to-face with customers from all walks of life.

About the role

The InLife Coordinator at Splend is a face-to-face position that plays a crucial role in maintaining and enhancing customer relationships post-sale. This position is responsible for ensuring that all day-to-day hub operations related to customer management run smoothly.

As the primary point of contact for customers after they have been onboarded, you will handle everything from vehicle exchanges and returns to managing fleet operations and responding to customer inquiries. Your goal is to solve problems efficiently while aligning solutions with business objectives, ensuring a seamless and exceptional customer experience across all touchpoints.

What you'll be doing

Handle daily customer issues including accident damage, warranty claims, and terminations with professionalism and empathy through face-to-face interactions and handling customer walk-ins.
Manage emotionally charged discussions around billing, repairs, and contract breaches calmly and clearly.
Conducted vehicle damage inspections and accurately documented findings.
Identify and resolve issues early to prevent escalations and contract terminations.
Explain next steps, responsibilities, and costs fairly and consistently to customers.
Manage the customer lifecycle post-onboarding through to contract end, ensuring timely follow-up.
Record all interactions and updates precisely in CRM and vehicle systems including Zoho, Microsoft Excel, and Microsoft Outlook to maintain accurate customer records and manage daily tasks.
Work closely with fleet and sales teams to coordinate vehicle inspections, repairs, and service issues.
Organise and manage customer walk-ins and appointments, providing calm, solution-focused support.
Perform all related admin tasks to maintain smooth account management and policy compliance.
Ensure customer adherence to contracts and company policies with a balance of firmness and empathy.
Processed insurance policies and ensured compliance with company procedures.
Coordinated and executed booking processes, ensuring appointments were scheduled accurately and efficiently.
Work a Tuesday to Saturday schedule, demonstrating flexibility and reliability to meet business and customer needs.

What you'll bring to Splend

Ability to multitask and thrive in a fast-paced retail environment.
Excellent problem-solving abilities with a customer-focused approach to resolving issues.
Proven track record in a customer service role, with a focus on delivering high quality customer experience.
Strong organisational and communication skills, capable of managing customer expectations and coordinating effectively with other teams.
Ability to handle stressful situations with professionalism, empathy and a calm demeanor.
Full UK license required. You'll be based at our Cricklewood Hub and work weekends as per the roster.

Benefits & Support

\uD83D\uDCB0 Bonus scheme: Opportunity to earn based on your performance

\uD83C\uDFD6️ Annual leave: 25 days + bank holidays

\uD83C\uDF82 Day off for your Birthday!

\uD83D\uDE98 Salary packaging with 15% employer contributions for Electric Vehicles

\uD83D\uDCD6 Dedicated Learning & Development platform

❤️‍\uD83E\uDE79 Private Health Insurance and Monthly Wellness Allowance

\uD83D\uDCAD Employee Assistance Program

Our Process

Intro with our Talent team to understand your background, aspirations, and answer your questions.

Interview with the hiring manager to discuss your experience and how it aligns with this role.

Where it applies, we’ll ask you to complete a practical case study.

Final interview to discuss Splend’s long-term vision and to check any remaining questions.

Diversity & Inclusion

At Splend, we value diversity and inclusion and consider it key to our success. We’re dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.

If this role sounds like you, but you're not quite sure if you meet every requirement, apply anyway. We're interested in the whole person - your attitude, your potential, and what you'd bring to the team - not just a checklist of credentials. We'd rather hear from you than have you talk yourself out of it.

When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick apply

Refine Your Search

billing coordinator jobs in putney, gtl

Customer Experience Coordinator

Commercial and Billing Coordinator (Maternity Cover)

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Partner Operations Coordinator

Senior Mobility Specialist - UK

Operations Coordinator – Monday to Friday

Project Finance Executive, OrangeDoor

Polish-Speaking Office & Operations Administrator — Stable Long-Term Role

Senior Project Manager

Versioning Producer - FTC Parental Leave Cover

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Dental Receptionist

Client Relationship Coordinator (Client Onboarding and Invoicing)

Legal Compliance & Billing Operations Coordinator

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Reception Manager & Facilities Coordinator

CTD Project Coordinator

Global Services Coordinator - UK

Procurement Operations Coordinator

I want to receive the latest job alerts for billing coordinator in putney, gtl

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You'll be excited to work in this role if...

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Benefits & Support

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