Application support engineer Work, Jobs in Leeds (with Salaries)

Senior Site Reliability Engineer - Connex
Mastercard —Harrogate
- Full-time
- SQL
- Analysis skills
- Agile
4d
Senior DevOps Engineer - AWS
Burendo —Leeds
- Full-time
- Hybrid work
- Azure
- Java
- SQL
- Annual leave
- Employee assistance programme
Quick apply
12d
Software Developer
Northern Trains —York
- Up to £57,000 a year
- Azure
- Software troubleshooting
- DevOps
- Employee assistance programme
- Employee discount
12d
Lead DevSecOps Engineer
TransUnion —Leeds
- Full-time
- Mentoring
- Computer networking
- APIs
4d
Senior AWS DevOps Engineer - Managed Services
HippoDigital —Leeds
- £57,500 - £66,000 a year
- Hybrid work
- DevOps
- AWS
- In-person
- Employee discount
6d
Senior AWS DevOps Engineer
Department for Work and Pensions —Leeds
- £57,946 - £80,664 a year
- Overtime
- Hybrid work
- DevOps
- AWS
- Presentation skills
- Annual leave
- Employee assistance programme
12h
Platform Engineer (Developer Experience), RTGS Technology
Bank of England —Leeds
- £49,360 - £61,650 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Travel
- Annual leave
- Flexible schedule
7d
Senior Python Developer
HippoDigital —Leeds
- £57,500 - £66,000 a year
- Hybrid work
- Azure
- AWS
- JavaScript
- Employee discount
6d
Principal Software Engineer Backend Technologies, Platform (UK Remote)
Turnitin, LLC —Leeds
- Full-time
- Remote
- DevOps
- System design
- Java
- Annual leave
Quick apply
4d
Senior Software Engineer (Java)
CreateFuture —Leeds
- Full-time
- Hybrid work
- Azure
- System design
- Java
Quick apply
7d
2nd Line IT Support Engineer
Integral IT Services —Knaresborough
- From £30,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
4d
Junior IT Support Engineer
Ward and Burke construction Ltd —Leeds
- Full-time
- Computer Science
- Analysis skills
- Travel
5d
IT Helpdesk Engineer - Experienced
777 Networks —Leeds
- £28,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Work from home
Quick apply
Technical Support Analyst - SketchUp
Trimble —Leeds
- Full-time
- Computer Science
- Software troubleshooting
- Bachelor's degree
4d
Microsoft Power Platform Engineer
Mantle Development —Darrington
- £35,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- System design
- APIs
- Free parking
- Flexitime
Quick apply
Software Engineer
Certinia UK Limited —Harrogate
- Hybrid work
- Computer Science
- Salesforce
- Communication skills
Quick apply
6d
Software Engineer
Certinia UK Limited —Harrogate
- Hybrid work
- Computer Science
- Salesforce
- Communication skills
Quick apply
6d
Senior Software Engineer
Minster Law —Wakefield
- £55,000 - £65,000 a year
- Azure
- SQL
- JavaScript
Software Development Engineer
Yorkshire Building Society —Bradford
- Up to £55,000 a year
- Call to connect
- Hybrid work
- Azure
- Java
- APIs
10d
Lead AWS DevOps Engineer - Managed Services
HippoDigital —Leeds
- £69,000 - £77,500 a year
- Hybrid work
- DevOps
- Business development
- AWS
- Employee discount
6d

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Senior Site Reliability Engineer - Connex

Mastercard -
Harrogate

Apply Now

Job details

Full-time
4 days ago

Qualifications

SQL
Analysis skills
Release management
ITIL
COBOL
Agile
Financial services
Root cause analysis
Communication skills
Time management
SDLC

Full job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Site Reliability Engineer - Connex

About Mastercard
Mastercard is a global technology company in the payments industry, dedicated to enabling an inclusive digital economy that benefits everyone, everywhere. By making transactions safe, simple, smart, and accessible, we empower individuals, financial institutions, governments, and businesses to reach their full potential.
Our culture is driven by our Decency Quotient (DQ), which shapes how we work both internally and externally. Operating across more than 210 countries and territories, we are committed to building a sustainable world that unlocks priceless possibilities for all.
About Vocalink (a Mastercard Company)
Vocalink powers the UK’s critical payment infrastructure, including real-time payments, settlement systems, direct debits, and a nationwide ATM network of nearly 60,000 machines. Our systems process:

Over 90% of UK salaries
More than 70% of household bills
Almost all state benefit payments

Joining Vocalink means contributing to systems that millions rely on daily.
________________________________________
The Opportunity
We are seeking a Site Reliability Engineer II to support mission-critical applications within the UK’s national payment infrastructure (FPS and CTS). This role is ideal for someone who thrives in a collaborative, agile environment and is passionate about reliability, continuous improvement, and modern technology.
________________________________________
Key Responsibilities

Provide second-line support for mission-critical applications, ensuring adherence to service priorities and operational standards
Support live production environments, including participation in a 24/7 on-call rota
Deliver hotfixes, tooling improvements, and system housekeeping
Work within a cross-functional Scrum team, contributing to application design, delivery, and technical consultancy
Manage and implement changes, releases, and fixes in line with governance processes
Support and maintain Disaster Recovery (DR) capabilities, including testing, risk management, and alignment with corporate strategy
Collaborate with third-party suppliers for issue resolution and escalation to third-line support
Ensure traceability from business requirements through to acceptance criteria
Work closely with Service Management to resolve incidents, define enhancements, and improve system performance
Maintain accurate and up-to-date technical documentation and artefacts

________________________________________
Connex Domain Experience
Experience with Connex and related technologies in a live production environment is highly desirable, including:

HP NonStop systems
Pathway, GoldenGate, and electronic file transfer tools
TACL, TAL, COBOL, SQL (Enscribe), Enform
TACL scripting
ATM switching, transaction processing, and financial networks
Card authentication, authorization, and EMV standards
Protocols and standards such as ISO8583, VISA, Mastercard, LIS5
HSMs, cryptology and TLS
Source code management and controlled deployments
Full SDLC lifecycle experience (design, development, testing, implementation, support)

________________________________________
Additional Responsibilities

Drive innovation in production support, identifying opportunities to improve efficiency through automation and tooling
Contribute to the production support strategy and roadmap, including technology selection
Collaborate with stakeholders to design and implement effective solutions
Participate in iterative, agile deployments as part of a Scrum team using Safe Agile
Investigate production issues and perform root cause analysis

________________________________________
Skills & Experience

Strong communication, organisation, and time management skills
Proven ability to troubleshoot complex systems under pressure
Experience in financial services or payments environments
Understanding of ITIL practices, change, and release management
Familiarity with Agile methodologies and team-based delivery
Experience with functional and non-functional deployments
Knowledge of programming or web technologies is an advantage
Strong analytical mindset with a focus on continuous improvement and tooling

________________________________________
Personal Attributes

Passion for production support, diagnostics, and reliability engineering
Proactive, self-driven, and committed to continuous learning
Collaborative team player with a flexible, adaptable mindset
Motivated to improve processes and embrace emerging technologies
Strong ownership mindset with a desire to make a meaningful impact

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Apply Now

Refine Your Search

application support engineer jobs in leeds

Senior Site Reliability Engineer - Connex

Senior DevOps Engineer - AWS

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Lead DevSecOps Engineer

Senior AWS DevOps Engineer - Managed Services

Senior AWS DevOps Engineer

Platform Engineer (Developer Experience), RTGS Technology

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Junior IT Support Engineer

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Software Engineer

Software Engineer

Senior Software Engineer

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