Network operations manager Work, Jobs in Cheltenham, Gls (with Salaries)

Service Delivery Manager
Leonardo UK Ltd —Gloucester
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- DevOps
- Continuous improvement
- Agile
- Employee discount
- Flexible schedule
12d
1st Line Team Leader
Commercial —Cheltenham
- £30,000 - £38,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Customer service
- Work from home
- Employee assistance programme
Quick apply
Business Analyst with current eDV Security Clearance
Zest Intelligence Limited —Cheltenham
- From £75,000 a year
- Full-time
- Management
- Analysis skills
- Agile
- Paid training
- Annual leave
Quick apply
6d
Lead Internal Auditor
Ecotricity Group Limited —Stroud
- £32,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
Depot Manager
InPost UK —Gloucester
- Monday to Friday
- Continuous improvement
- Organisational skills
- Leadership
- Employee assistance programme
- Life insurance
Quick apply
Operations Manager, Amazon Logistics, Amazon Logistics
Amazon UK Services Ltd. —Berry Hill
- Full-time
- Engineering
- English
- Master's degree
Commissioning Manager
Gloucestershire County Council —Gloucester
- £48,226 - £51,356 a year
- Hybrid work
- English
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
8d
Senior Project Manager
Equans —Worcester
- Full-time
- Engineering
- Master's degree
- Project management
- Annual leave
- Employee assistance programme
General Manager
Rygor Auto —Gloucester
- Up to £70,000 a year
- Full-time
- Management
- Computer literacy
- Leadership
- Health & wellbeing programme
- Annual leave
Sales Operations Administrator
Commercial —Cheltenham
- £26,228 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Accounting
- Organisational skills
- Work from home
- Employee assistance programme
Quick apply
2d
Assistant Project Manager
Amey Ltd —Berkeley
- Full-time
- Microsoft Office
- Project management
- Contracts
- Employee discount
Quick apply
Team Coordinator - Tenant Find
Dwelly —Cheltenham
- Travel
- AI
- Leadership
- Annual leave
12d
Technical Coordinator
Last Mile Group —Stonehouse
- Hybrid work
- Annual leave
- Employee assistance programme
Regional Partnerships & Fundraising Manager
Grace Kelly Childhood Cancer Trust —Worcester
- £43,000 - £46,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
Communications Manager
Sanctuary Group —Worcester
- £45,736 - £48,157 a year
- Full-time
- Hybrid work
- English
- Annual leave
- Employee discount
Quick apply
8d
Business Development Manager
Element Materials Technology —Malvern
- Remote
- CRM software
- Business development
- Presentation skills
Service Manager
Priory —Stroud
- £50,000 a year
- Full-time
- Management
- Recruiting
- Training & development
- Free parking
- Annual leave
Quick apply
Internal Recruitment Advisor
Muller Group —Eastington
- Full-time
- Travel
- Communication skills
- Annual leave
- Bereavement leave
2d
Cyber Security Technical Consultant
DAINTTA —Cheltenham
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
2d
Courier Service Specialist
Evri —Tewkesbury
- £28,000 - £30,000 a year
- Full-time
- Communication skills
1d

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network operations manager jobs near cheltenham, gls

Service Delivery Manager

Leonardo UK Ltd -
Gloucester

Apply Now

Job details

Full-time
£50,000 - £60,000 a year
12 days ago

Benefits

Company pension
Discounted gym membership
Private medical insurance
Employee discount
Flexible schedule

Qualifications

ITIL Certification
Stakeholder collaboration
Stakeholder liaison
DevOps
IT service management
PKI
Continuous improvement
Agile
Communication skills
PRINCE2 Certification

Full job description

Job Description:

Salary Range: £50,000 - £60,000

Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity

Your Impact

Are you ready to take ownership of essential business services that support national security and public sector operations?

At Leonardo UK, our Service Delivery Managers play a key role in ensuring services are delivered effectively, meet operational and compliance standards, and evolve to support changing business needs. You’ll work across teams to coordinate service delivery, resolve issues, and contribute to service improvement initiatives — helping ensure our services remain resilient, customer-focused, and aligned with business priorities.

Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative and team-centric manner. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers.

Leonardo UK is seeking a Service Delivery Manager to join the Cyber & Security Solutions Division team. This role is focused on delivering, maintaining, and improving platform and systems engineering solutions that underpin critical defence, government and public sector services.

What you will do as a Service Delivery Manager

Support the delivery of business services, ensuring they meet performance, compliance, and customer expectations.
Coordinate service onboarding and transition, working with stakeholders to ensure operational readiness and smooth handover.
Monitor service performance, identifying risks, issues, and opportunities for improvement.
Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers.
Facilitate service reviews, gathering feedback and contributing to service improvement plans.
Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible.
Contribute to service planning, supporting roadmap development and capability growth.
Support team collaboration, sharing knowledge and contributing to a positive delivery culture.

What you’ll bring

Experience supporting the delivery of business services in secure or complex environments.
Understanding of service management frameworks (e.g. ITIL, DDaT) and operational governance.
Ability to manage service issues, coordinate with stakeholders, and contribute to improvement initiatives.
Familiarity with business systems, identity management, and secure service principles.
Strong communication skills across technical and non-technical audiences.
A proactive mindset focused on customer satisfaction and service reliability.

Core areas (must have):

Service Delivery & Coordination: Experience supporting the delivery and transition of business services, ensuring readiness and performance.
Governance & Compliance: Understanding of service governance, risk management, and alignment with internal and external standards.
Stakeholder Engagement: Ability to communicate effectively with internal customers, technical teams, and external partners.
Service Documentation & Process Management: Experience maintaining service records, support materials, and operational procedures.
Problem Solving & Escalation Support: Ability to troubleshoot service issues and support resolution across teams.
Continuous Improvement: Contributing to service maturity through documentation, automation, and feedback loops.
Team Collaboration: Working effectively across functions and supporting team delivery.

Desirable:

Experience supporting services across hybrid environments (e.g. on-premise, cloud, SaaS).
Familiarity with Microsoft 365, AWS, and business platforms such as Dynamics or Power Platform.
Exposure to ITSM tools (e.g. JIRA, ServiceNow) and workflow automation (e.g. Power Automate).
Understanding of enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools.
Awareness of agile delivery practices and DevOps principles.
Industry certifications (e.g. ITIL Foundation, PRINCE2, AgilePM).
Experience working in secure or regulated environments (e.g. defence, government, critical infrastructure).

This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn.

Security Clearance

This role is subject to pre-employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: https://careers.uk.leonardo.com/gb/en/security-and-vetting

Location

This role will be based full time on site in Gloucestershire.

Why join us

At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work–life balance.

Time to Recharge: Generous leave with the opportunity to accrue up to 12 additional flexi-days each year.
Secure your Future: Award-winning pension scheme with up to 15% employer contribution.
Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks.
Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning.
Tailored Perks: Spend up to £500 annually on flexible benefits such as private healthcare, lifestyle discounts, and gym memberships.
Flexible Working: Flexible hours with hybrid working options.

For a full list of our company benefits please visit our website.

Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team—they are key contributors to shaping innovation, advancing technology, and enhancing global safety.

At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know.

Be part of something bigger - apply now!

Primary Location:

GB - Gloucester

Contract Type:

Employee-Permanent

Hybrid Working:

Onsite

Apply Now

Refine Your Search

network operations manager jobs in cheltenham, gls

Service Delivery Manager

1st Line Team Leader

Business Analyst with current eDV Security Clearance

Lead Internal Auditor

Depot Manager

Operations Manager, Amazon Logistics, Amazon Logistics

Commissioning Manager

Senior Project Manager

General Manager

Sales Operations Administrator

Assistant Project Manager

Team Coordinator - Tenant Find

Technical Coordinator

Regional Partnerships & Fundraising Manager

Communications Manager

Business Development Manager

Service Manager

Internal Recruitment Advisor

Cyber Security Technical Consultant

Courier Service Specialist

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