Test manager Work, Jobs in Kelty, Fif (with Salaries)

Client Service Product Support Specialist - PMS
Clearwater Analytics, Ltd. —Edinburgh
- Bachelor's degree
- Front desk
- Accounting
Quick apply
13d
Design Engineer
MacTaggart Scott —Loanhead
- Full-time
- Engineering
- Microsoft Office
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
13d
Lead Systems Engineer
Leonardo UK Ltd —Edinburgh
- £59,500 - £75,000 a year
- Full-time
- Hybrid work
- Engineering
- Data analysis skills
- System design
- Flexible schedule
- Referral programme
5d
Senior Software Engineer
Opus 2 —Edinburgh
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Java
- AWS
- APIs
- Employee assistance programme
Quick apply
Software Development Engineer, Amazon Ads CreativeX
Amazon Development Centre (Scotland) Limited —Edinburgh
- Full-time
- Computer Science
- Java
- AWS
Senior Associate Electrical and Control Engineer
Mott MacDonald —Edinburgh
- Full-time
- Hybrid work
- Management
- Engineering
- English
- Employee discount
Principal / Associate Electrical Engineer - Northern England
Mott MacDonald —Edinburgh
- Part-time
- Hybrid work
- Management
- Engineering
- Master's degree
- Employee discount
Programme Test Delivery & Oversight Manager
M&G plc —Stirling
- Full-time
- Remote
- Azure
- PMP
- SQL
- Annual leave
5d
Supplier Quality Assurance Manager
Leonardo UK Ltd —Edinburgh
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Flexible schedule
- Referral programme
4d
Automation Test Engineer
Gv Infolimited —Edinburgh
- Up to £35,000 a year
- Full-time
- Hybrid work
- Java
- APIs
Quick apply
Development Team Lead
Dayshape —Edinburgh
- £67,000 - £80,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- JavaScript
- Employee assistance programme
Quick apply
9d
IT Manager
Sibcas Ltd —Bathgate
- Full-time
- Azure
- Computer Science
- Travel
- Free parking
- Annual leave
Quick apply
Lead Safety Engineer
Leonardo UK Ltd —Edinburgh
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Travel
- Flexible schedule
- Referral programme
5d
Lead Supportability Engineer
Leonardo UK Ltd —Edinburgh
- £59,400 - £75,000 a year
- Full-time
- Hybrid work
- Engineering
- Microsoft Office
- Mentoring
- Flexible schedule
- Referral programme
10d
Senior RF/Microwave Design Engineer
Honeywell Aerospace —Edinburgh
- Full-time
- Engineering
- Master's degree
- Analysis skills
Senior Software Engineer - Machine Learning (Marketplace Dynamics) (Remote - United Kingdom)
Yelp —Edinburgh
- Full-time
- Remote
- Data analysis skills
- Machine learning
- Python
- Employee stock purchase plan
- Annual leave

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Quality Control Coatings Inspector
Babcock International —Dunfermline
Minimum ICORR Level 2 CIS / NACE Level 2 / FROSIO Level 2. ICORR Level 2 in Thermal and Acoustic Insulation – Preferred.
£39,237 - £46,064 a year
Universal Credit Operational Leader - North East Scotland
Department for Work and Pensions —Glenrothes
You will gain knowledge of the local labour market and sustain various relationships across the organisation, other government departments, and partner…
£38,772 - £39,621 a year
10d

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test manager jobs near kelty, fif

Client Service Product Support Specialist - PMS

Clearwater Analytics, Ltd. -
Edinburgh

Quick apply

Job details

13 days ago

Qualifications

Economics
Bachelor's degree
Front desk
Root cause analysis
Accounting
Communication skills
Office experience

Full job description

Job Summary:

The CS PMS Specialist provides expert support for Portfolio Management Systems (PMS). This role involves addressing complex client inquiries in EMEA timezone, collaborating with internal teams, and enhancing service delivery to ensure optimal solutions for clients and efficient workflow processes. This role sits as a specialist layer within the CWAN Client Service support structure, complementing the deep technical expertise of our sophisticated client base.

Responsibilities:

Serve as a technical escalation from CSR inquiries across multiple asset classes and system functionality in the legacy Enfusion architecture, providing in-depth analysis and solutions to complex trading-related issues.
Collaborate with Level 1 personnel in the EMEA Asset Manager pod to identify and resolve discrepancies in trading data, P&L reports, and positions by performing advanced reconciliations and validations
Investigate recurring issues to identify root causes, documenting findings and collaborating with SME teams to implement long-term fixes and process improvements.
Deliver training programs for Level 1 support staff, Account Managers and SDMs focusing on advanced troubleshooting techniques and escalation procedures to enhance overall team performance.
Facilitate communication between the SME’s, trading, operations, product management, and engineering teams to ensure cohesive resolution of escalated issues and accurate implementation of new feature
Collaborate with appropriate SME & BA teams across the OMS/PMS test system enhancements, ensuring new features meet user needs and facilitate a smoother user experience for both clients and internal users.
Client aligned in pod structure to be focussed on delivering the best client outcome to improve NPS/CSAT and client delight amongst within their designated pod.
The specialist will have specific Mean Time to Acknowledge (MTTA) and Mean Time to Recover/Resolve (MTTR) productivity metrics to hit daily, understanding the complexities of specialist level queries resolutions times can vary.

Required Skills:

3-5+ years of experience in client support for Order Execution Management Systems or Portfolio Management Systems.
Strong and deep understanding of financial instruments, Listed and Complex Swaps/Derivatives.
Outstanding analytical and problem-solving skills.
Outstanding communication and interpersonal skills, particularly in client-facing situations where clarity is key.
Prioritisation management in identifying ticket urgency.
Strong Intellectual curiosity for root cause analysis of problems and remedying these with optimal system solutions.
Demonstrates strong cross functional collaboration skills and works effectively with diverse teams to deliver the best client outcome. functional collaboration skills and works effectively with diverse teams‑functional collaboration skills and works effectively with diverse teams
Strong sense of technical ownership to see issues through to completion

Education & Experience:

Bachelor’s degree in Finance, Accounting, Economics, Computer Science or a related field.
Prior Experience at an OMS/PMS in a similar role is desirable.
Buy side operational and front office experience desirable.
Experience in a client-facing technical role is essential.

Quick apply

Refine Your Search

test manager jobs in kelty, fif

Client Service Product Support Specialist - PMS

Design Engineer

Lead Systems Engineer

Senior Software Engineer

Software Development Engineer, Amazon Ads CreativeX

Senior Associate Electrical and Control Engineer

Principal / Associate Electrical Engineer - Northern England

Programme Test Delivery & Oversight Manager

Supplier Quality Assurance Manager

Automation Test Engineer

Development Team Lead

IT Manager

Lead Safety Engineer

Lead Supportability Engineer

Senior RF/Microwave Design Engineer

Senior Software Engineer - Machine Learning (Marketplace Dynamics) (Remote - United Kingdom)

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