Performance analyst Work, Jobs in Dudley (with Salaries)

SMR Performance Analyst
RAC —Walsall
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
- Flexible schedule
Head of Systems Improvement
Automoney Trust Limited —Redditch
- £50,000 - £70,000 a year
- Full-time
- Maths
- Continuous improvement
- In-person
- Life insurance
Quick apply
Business Analyst
Devi Technologies —Birmingham
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Business
Quick apply
Client Advisory Analyst
LGPS Central —Wolverhampton
- Full-time
- Hybrid work
- Research
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Analyst - Technical Operations
Homes England —Birmingham
- £30,129 - £35,140 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Annual leave
- Employee assistance programme
4d
Business Analyst (12-month FTC)
Low Carbon Contracts Company —Birmingham
- £50,000 a year
- Full-time
- Hybrid work
- Writing skills
- Analysis skills
- Continuous improvement
- Annual leave
- Work from home
Quick apply
Plant & Equipment Data Performance Analyst (V.I.E Contract)
Colas —Birmingham
- Data analysis skills
- Continuous improvement
- Travel
Real Time Analyst
Culligan UK limited —Wolverhampton
- £28,000 - £35,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Employee assistance programme
- Sick pay
Quick apply
12d
2026 | EMEA | Birmingham | Asset Management, Controls Governance & Testing | New Analyst
Goldman Sachs —Birmingham
- Full-time
Service Charge Analyst
Innovus —Worcester
- Up to £35,000 a year
- Full-time
- Microsoft Excel
- Accounting
- In-person
Quick apply
Pricing Analyst- Generation Services
Npower Commercial Gas Limited —Solihull
- £37,659 - £50,250 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Maths
14d
Revenue Analyst
Hyatt Regency Birmingham —Birmingham
- £27,700 a year
- Full-time
- Hospitality
- Data analysis skills
- Hotel
- Employee assistance programme
- Employee discount
5d
Investment Risk Analyst
LGPS Central —Wolverhampton
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Technology and Data Risk Analyst
LegalAndGeneral —Solihull
- Full-time
- Data analysis skills
- Organisational skills
- Communication skills
- Employee discount
Quick apply
6d
HR Systems Analyst
Crystal Insurance PLC —Birmingham
- £2,700 - £3,000 a month
- Full-time
- English
- Recruiting
- Organisational skills
Quick apply
4d
Senior Data Analyst
Halfords —Redditch
- Up to £57,846 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee discount
3d
Actuarial Analyst - Pricing (UK Mid-Market)
Zurich Insurance —Birmingham
- Full-time
- Communication skills
- Analytics
- Flexible schedule
Cyber Security Analyst
Gymshark —Solihull
- Hybrid work
- Organisational skills
- Communication skills
- Employee discount
- Gym membership
Quick apply
3d
Senior Analyst- Analysis and Insight
National Crime Agency —Birmingham
- Full-time
- Presentation skills
- Travel
- Leadership
- Annual leave
- Sick pay
3d
Cyber Security Analyst
LRQA group —Birmingham
- Hybrid work

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SMR Performance Analyst

RAC -
Walsall

Apply Now

Job details

Permanent

Benefits

Annual leave
Company pension
Flexible schedule
Car scheme

Qualifications

Dashboard visualisation
Report generation
SQL querying
Tableau
Power BI data visualisation
Analysis skills
Presentation skills
Management reporting
Root cause analysis
Data visualisation
Communication skills

Full job description

About The Role

We’re on an exciting growth journey within our Service, Maintenance & Repair (SMR) area of the business. As we continue to evolve, we're looking for a commercially minded Performance Analyst to transform data into meaningful insight that drives decision-making across the business.

Reporting to the Finance Director, you'll take ownership of trading and operational performance reporting across the SMR business. You'll be responsible for developing, improving and automating reporting processes, ensuring stakeholders have access to accurate, insightful and actionable performance information.

Working closely with Finance, Operations, Commercial, Product Development, Insight & Analytics, and Digital teams, you'll play a key role in supporting RAC's ambitious SMR growth strategy.

This is a fantastic opportunity for someone experienced in reporting and analytics, who thrives on solving problems and can confidently engage with senior stakeholders.

This is a hybrid role, working 2 days a week from our Bescot office and 3 days a week from home offering flexibility while being part of a dynamic and supportive team.

We offer more than a job. We offer a career with purpose.

As a SMR Performance Analyst at RAC, you’ll get benefits that go the extra mile

Earnings That Motivate – enjoy a competitive salary plus automatic enrolment in our ‘Owning It Together’ Colleague Share Scheme - a unique opportunity to share in RAC’s future success and be rewarded for the exceptional work you deliver.

Tools to Drive Your Future – get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings.

Time Off That Matters – enjoy 25 days annual leave, plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments.

Financial Security & Perks –pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term.

Wellbeing That Works for You – our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it.

Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success.

What you’ll do

Develop and maintain a suite of operational and trading performance reports using multiple data sources.
Create impactful dashboards and visualisations that provide clear visibility of key business performance metrics.
Analyse trends and performance drivers, translating data into meaningful business insight.
Deliver compelling narratives that explain movements in KPIs and support decision-making.
Identify opportunities to automate and enhance reporting processes, improving efficiency and consistency.
Ensure reporting accuracy, governance and data integrity across all outputs.
Collaborate with Data Management, Insight & Analytics and Digital teams to build scalable reporting solutions.
Support stakeholders with deep-dive analysis, root cause investigations and performance reviews.
Continuously improve reporting capability by introducing new data sources, functionality and analytical approaches.

What you’ll need

Strong experience developing reports and dashboards using Power BI and other data visualisation tools.
Experience using SQL
Experience analysing and interpreting operational or commercial performance KPIs.
Ability to translate complex data into clear, concise and compelling business stories.
Proven experience working with senior stakeholders and influencing business decisions through insight.
Strong analytical and problem-solving skills.
Excellent communication and presentation skills.

Experience using a reporting suite such as Sigma or Tableau.
Experience improving or automating reporting processes and frameworks.

Why RAC?

For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.

We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Ready to make a difference? Your next career move starts here.

Apply Now

Refine Your Search

performance analyst jobs in dudley

SMR Performance Analyst

Head of Systems Improvement

Business Analyst

Client Advisory Analyst

Analyst - Technical Operations

Business Analyst (12-month FTC)

Plant & Equipment Data Performance Analyst (V.I.E Contract)

Real Time Analyst

2026 | EMEA | Birmingham | Asset Management, Controls Governance & Testing | New Analyst

Service Charge Analyst

Pricing Analyst- Generation Services

Revenue Analyst

Investment Risk Analyst

Technology and Data Risk Analyst

HR Systems Analyst

Senior Data Analyst

Actuarial Analyst - Pricing (UK Mid-Market)

Cyber Security Analyst

Senior Analyst- Analysis and Insight

Cyber Security Analyst

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