Concierge concierge Work, Jobs in Birmingham (with Salaries)

Resident Ambassador- Front of House Concierge
Moda Living —Birmingham
- £25,500 - £27,500 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Flexible schedule
Quick apply
Food and Beverage Assistant - Part-time
Hilton —Birmingham
- £12.71 an hour
- Part-time
- Bar
- Restaurant
- Employee stock purchase plan
- Annual leave
Junior Legal PA
Fieldfisher —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
2d
Store Manager
ASDA —Birmingham
- Full-time
- Customer service
- Human resources
- Organisational skills
- Annual leave
- Employee assistance programme
12d
Facilities Manager
St Andrew's Healthcare —Birmingham
- £45,000 - £57,000 a year
- Full-time
- Leadership
- Communication skills
- Free parking
- Annual leave
Concierge
Mitie —Warwick
- Full-time
- Customer service
- Microsoft Office
- IT
- Employee discount
Customer Delivery Driver
ASDA —Brierley Hill
- £13.10 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
1d
Financial Crime Operations Quality Control Specialist
Deutsche Bank —Birmingham
- Full-time
- Hybrid work
- Oracle
- Microsoft Office
- Bachelor's degree
- Employee discount
12d
Supported Housing Manager
The Housing Network —Coventry
- Up to £38,000 a year
- Full-time
- Travel
- IT
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
2d
Apprentice Chef
Hilton —Birmingham
- £12.71 an hour
- Full-time
- Culinary experience
- Hotel
- Kitchen experience
- Employee stock purchase plan
- Annual leave
Optical Colleague
ASDA —Stafford
- £13.10 an hour
- Part-time
- Computer skills
- Annual leave
- Employee assistance programme
3d
Travel Lifestyle Manager - Arabic Speaking | Overnight
Ten Group —Birmingham
- Full-time
- Hybrid work
- Hospitality
- Customer service
- English
- Annual leave
- Work from home
Quick apply
Luxury Travel Consultant - (Arabic Speaking)
Ten Group —Birmingham
- Full-time
- Hybrid work
- Hospitality
- Customer service
- English
- Annual leave
- Employee discount
Quick apply
Training Officer (Electrical Installation)
City & Guilds Group —Coventry
- From £42,000 a year
- Hybrid work
- Maintenance
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
3d
Virtual Lifestyle Concierge | German speaking
Ten Group —Birmingham
- Full-time
- Hybrid work
- Customer service
- English
- Organisational skills
- Annual leave
- Work from home
Quick apply
Financial Controller (Client Finance - Birmingham)
BNP Paribas —Birmingham
- Full-time
- Microsoft Excel
- Microsoft Access
- Microsoft Office
- Annual leave
- Employee discount
Supply Chain Coordinator
Belron —Bardon
- £28,977 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
2d
Senior Client Accountant (Client Finance - Birmingham)
BNP Paribas —Birmingham
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Front Office Manager
Brandon Hall Hotel —Coventry
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
8d
Workshop Chargehand
Dennis Eagle —Walsall
- £47,946.88 - £49,587.88 a year
- Monday to Friday
- Supervising experience
- Automotive diagnostics
- Employee assistance programme
- Employee discount
Quick apply

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concierge concierge jobs near birmingham

Resident Ambassador- Front of House Concierge

Moda Living -
Birmingham

Quick apply

Job details

Full-time
£25,500 - £27,500 a year

Benefits

Flexible schedule

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
Computer literacy
CCTV
Administrative experience
Analysis skills
Communication skills

Full job description

Moda is creating the UK’s leading lifestyle experience brand by delivering and operating next generation neighbourhoods to live, work and play. We have a clear objective of pioneering positive change to the UK rental market and creating healthy, connected, well-being communities.

You must have demonstrable experience in a similar role (hospitality or private rental sector preferred). You and the team will work together to achieve your goals and to deliver at every level for our residents. Service is at the heart of what we do, and you must be willing to go the extra mile.

WHO WE ARE

Moda is on a mission to redefine renting – creating vibrant neighborhoods built around wellbeing, service and community. Our purpose is simple: to provide exceptional living experiences.

We live by our values:

Community Foster vibrant, engaged communities that enable team, residents and partners to thrive.

Excellence Taking ownership of our commitment to quality across the group and investing in the team delivering this.

Integrity Committed to sustainable and ethical practice and integrity, as an employer and as individual team members.

Innovation Encourage creativity and entrepreneurial thinking to set new standards in living experiences.

JOB RESPONSIBILITIES

Key Area Tasks

Main responsibilities

Deliver first class customer service and resident engagement

Consistently deliver the Moda service standard to residents and all visitors to the building

Reply to resident queries and meet all response times

Provide informed and accurate information to resident’s either face to face or via the telephone

To be the first point of contact for enquiry receipt & initial acknowledgement. Then carry out enquiry progression/follow up

To take leasing enquiries/viewings, gathering the necessary information to support leasing

Parcel management (taking, issuing parcels, and managing app notifications)

Promote resident events and engagement strategies e.g. surveys

Ensure all amenity and FOH areas are presentable for residents and visitors

Manage amenity bookings, set up, and requests

Communicate in line with brand values

Visitor Management strategy

Establish and maintain relationships with the residents to best understand their needs

Following and utilising the complaints procedure

Residents move out - re/de programming of fobs, collection of post box key etc.

Emergency or incident escalation

Reporting any identified H&S matters to management

Supporting waste management

Complete daily handovers and Touchright reports

Health & Safety - observe compliance

Experience

Maintain a key record for front desk sign out

Access control programming

Fire Marshall or evacuation management support

Signing suppliers/contractors/third party visitors in and out of front of house

Ensuring the security of the building at all times

Report any maintenance issues identified in the building/apartments/common parts

Where required, keep residents updated on all maintenance items reported

Liaison with FM teams

Support marketing and lease up including viewings if required

Be aware of amenity T&C's

Assist with the organization of on-site events

Push and promote events via The My Moda App and on social media

Good knowledge of local attractions and destinations (further training on this will also be provided)

Ad hoc administrative tasks

CCTV monitoring

Experience

Previous experience in residential property (hospitality or private rental sector preferred)

Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm

Must be pro-active and able to use initiative to enhance the reputation of the building
Professional presentation, confident and outgoing in nature
Well organised, ability to problem solve and works under pressure with great decision-making skills
Able to demonstrate an organised and professional approach and ability to priorities
Previous handling of sensitive information and compliance with GDPR
Knowledge, Attitude, Skills
Excellent analytical skills
Excellent interpersonal skills
Proactive and dynamic, taking ownership of all of core duties.
Strong verbal and written communication skills.
Accuracy and attention to detail.
Experience of working to targets
A great team player who takes ownership and responsibility
A logical thinker who can spot errors and resolve issues
Acts with integrity and professionalism
Flexible working hours
Excellent communication skills displaying sensitivities to and understanding of residents’ need
Well-groomed and of smart appearance
Flexibility and adaptability
Good level of computer literacy using Microsoft Word, Excel and Outlook
Innovative and pro-active
Ability to handle multiple tasks
With training, able to use other systems and software packages
Flexible and cooperative at all times
Understanding the importance of achieving deadlines and ensuring quality output
Use initiative and take responsibility for providing solutions
To ensure confidentiality and security of all business, client and customer documentation/ information
Problem solving and well organised
Ability to work well under pressure

Health & Safety

Moda expects all staff to maintain a positive attitude to health and safety in carrying out all responsibilities and to cooperate with businesses Health & Safety Policy and Health & Safety Manual. Corporate Social/Environmental Responsibility

Ethical social and environmental standards within the workplace are essential to ensure that we satisfy the business objectives in a fair and reasonable manner. To constantly improve our reputation in the marketplace, there is an expectation that you will take your responsibilities both internally and externally. Equal Opportunities

Moda is committed to providing a non-discriminatory and harassment-free working environment for all its employees. All staff are expected to have due regard for those policies when carrying out their duties.

Pay: £25,500.00-£27,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

concierge concierge jobs in birmingham

Resident Ambassador- Front of House Concierge

Food and Beverage Assistant - Part-time

Junior Legal PA

Store Manager

Facilities Manager

Concierge

Customer Delivery Driver

Financial Crime Operations Quality Control Specialist

Supported Housing Manager

Apprentice Chef

Optical Colleague

Travel Lifestyle Manager - Arabic Speaking | Overnight

Luxury Travel Consultant - (Arabic Speaking)

Training Officer (Electrical Installation)

Virtual Lifestyle Concierge | German speaking

Financial Controller (Client Finance - Birmingham)

Supply Chain Coordinator

Senior Client Accountant (Client Finance - Birmingham)

Front Office Manager

Workshop Chargehand

I want to receive the latest job alerts for concierge concierge in birmingham

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