It support Work, Jobs in Marchwood, Ham (with Salaries)

Desktop Support Technician
Exponential-e —Southampton
- Maintenance
- Travel
- SharePoint
- Referral programme
Quick apply
6d
IT Applications Support Analyst
Blake Morgan —Southampton
Support Engineer
Benifex —Southampton
- Remote
- Continuous improvement
- Communication skills
- Employee assistance programme
ERP Support Helpdesk
Medatech UK —Eastleigh
- From £28,000 a year
- Full-time
- Computer literacy
- SQL
- Computer skills
- Sick pay
Quick apply
Technical Support
A+T Instruments —Lymington
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
Quick apply
Sales & Systems Administrator
Owtons Butchers —Southampton
- £28,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee discount
Quick apply
IT Analyst Field Support Engineer
Axiom Technologies —Portsmouth
- Full-time
2d
Finance Systems Administrator
Ocean Infinity —Southampton
- Up to £50,000 a year
- Full-time
- Salesforce
- JavaScript
- Communication skills
Technical Support Engineer
Trane Technologies —Southampton
- Full-time
- Schematics
- Engineering
- Continuous improvement
Customer Service Representative
Babcock International —Portsmouth
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Annual leave
Junior ICT Consultant
turn IT on —Salisbury
- £24,000 - £27,000 a year
- Full-time
- Communication skills
- School
- Employee assistance programme
Quick apply
Service Desk Analyst
Bell Integration United Kingdom —Portsmouth
- Monday to Friday
- Continuous improvement
- Communication skills
Quick apply
IT Service Desk Analyst
Elliotts —Southampton
- Up to £30,000 a year
- Full-time
- Employee discount
Quick apply
IT Support Engineer
Reassured —Cosham
- £30,000 - £32,000 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
2d
Support Technician
University Hospital Southampton NHS Foundation Trust —Southampton
- £32,073 - £39,043 a year
- Full-time
- Time management
9d
IT Support Technician
The Society of St James —Southampton
- £26,986 a year
- Full-time
- Google Suite
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
2d
IT Service Desk Analyst
Help for Heroes —Salisbury
- £30,255 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Annual leave
- Employee discount
6d
Clinical Systems Engineer - IT Service Desk & Support
IWT PHU Single Corporate Service —Newport
- £32,073 - £39,043 a year
- No degree
- Business
- Leadership
Quick apply
Local IT Lead
Medhurst —Fareham
- Full-time
- English
- Supervising experience
- Travel
2nd Line Technical Analyst
Xerox —Southampton
- Full-time
- Hybrid work
- Computer literacy
- Maintenance
- Analysis skills

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Desktop Support Technician

Exponential-e -
Southampton

Quick apply

Job details

6 days ago

Benefits

Referral programme

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
MCSA
ITIL Certification
MCP
MCSE
Incident queue management
User account provisioning
Ticket management
Maintenance
Microsoft Exchange
User account management
IT permissions management
Remote access software
Ticket management systems
SharePoint
Customer support
Customer interaction
Communication skills
Planned maintenance
Identity & access management

Full job description

Exponential-e

Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company.

We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do.

Overall purpose of the job:

Provide technical escalation for all Service Tickets assigned to the on-site Desktop Support team from the Service Desk.
Provide technical support on site as well as remote desktop support to NHS Solent end users.
Work in a rotation to provide on-site Desktop support to NHS HIOW end users for the core 08:00 – 17:00 Service Hours in the Static Tech Hubs as well as Roaming Tech Hubs.
Primarily responsible for managing and owning support tickets and driving customer issues through to resolution.

Key responsibilities for this job:

Respond to support contacts and tickets as assigned within Service Level Agreements.
Work as a team to deliver timely resolution to customer requests raised via telephone, portal, and email.
Maintain an understanding of the internal escalation process.
Maintain excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical customer at all levels in the organisations.
To be a highly motivated team player with the skills and ability to manage changing priorities.
Setup/Configure/Maintain/Administer desktop computers and peripherals and test network connections.
Provide physical Workstation and peripheral relocations.
Performs general preventative maintenance tasks on computers, laptops, printers.
Access Management and Maintenance through Active Directory and Office365 (Account Provision, Account Revocation, Password resets);
Escalate issues and involve Service Desk wherever required in order to resolve an issue as quickly as possible.
Be able to travel to other NHS Solent sites as part of the operational commitments to support the End Users.

Knowledge and experience required:

Experience in managing/troubleshooting Windows Desktop Operating Systems.
Experience in Microsoft Exchange, Active Directory, Windows Server & Desktop, SQL Server technologies.
Experience in using ITIL based ticketing system (ITIL foundation preferred).
Desired skills in Microsoft System Centre, SharePoint and other Microsoft solutions.
Applicants will ideally be Microsoft 365 and/or Azure certified to Fundamentals level, working towards Associate.
- Previous Microsoft certifications of MCP, MCSE and MCSA will be considered.

Our People

Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation.

Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape.

Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.

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it support jobs in marchwood, ham

Desktop Support Technician

IT Applications Support Analyst

Support Engineer

ERP Support Helpdesk

Technical Support

Sales & Systems Administrator

IT Analyst Field Support Engineer

Finance Systems Administrator

Technical Support Engineer

Customer Service Representative

Junior ICT Consultant

Service Desk Analyst

IT Service Desk Analyst

IT Support Engineer

Support Technician

IT Support Technician

IT Service Desk Analyst

Clinical Systems Engineer - IT Service Desk & Support

Local IT Lead

2nd Line Technical Analyst

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