Baggage Work, Jobs in Wembley, Gtl (with Salaries)

Customer Service Baggage Tracing Agent £14.96ph
Global Baggage Solutions —London Heathrow Airport
- £29,172 a year
- 8 hour shift
- Spanish
- Heavy lifting
- Computer literacy
- Free parking
- Employee discount
Quick apply
22h
Welder / Fabricator / Machinist Technician
Heathrow —London
- Full-time
- Customer service
- Communication skills
- Annual leave
10d
Associate Director – Airport Planning
AtkinsRéalis —Epsom
- Full-time
- Hybrid work
- Business development
- Travel
- Leadership
Airside Ramp Agent - Stanstead Airport
Swissport International AG —London
- £14.65 an hour
- Part-time
- Communication skills
- Free parking
- Employee assistance programme
3d
Ramp/Baggage Agent
Cobalt Ground Solutions —Heathrow
- £32,000 a year
- Overtime
- English
- Analysis skills
- Driving
- Free parking
Quick apply
Airport Services Duty Supervisor - London Heathrow
Qatar Airways —London
- Computer literacy
- English
- Bachelor's degree
Regional Supervisor Airport & Ground Ops
JetBlue Airways Corporation —London
- Weekend availability
- English
- Travel
- Training & development
5d
Travel Administrator & Personal Assistant
DialAFlight Concierge —Caterham
- £13 - £15 an hour
- Part-time
- Hybrid work
- Organisational skills
- In-person
- Communication skills
Quick apply
6d
Security Officer
Bardwood —Hounslow
- £15 an hour
- Full-time
- Customer service
- Communication skills
Quick apply
Secure Logistics Agent
Wilson James —Slough
- £15.16 an hour
- Full-time
- Customer service
- Forklift
- Warehouse experience
- Annual leave
- Employee discount
14d
Sr Manager, UK Operations, London LHR
American Airlines —London
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
13d
Data Collection Test Technician
Rapiscan Systems —Redhill
- From £1,000 a year
- Full-time
- Military
- Engineering
- Data analysis skills
- Free parking
- Life insurance
Quick apply
10d
Carpenter / Joiner – Manufacturing Team
Heathrow —London
- Full-time
- Carpentry
- Customer service
- Continuous improvement
- Annual leave
12d
Project Manager
Costain —Hounslow
- Full-time
- Management
- Project management
- Organisational skills
18h
Training and Resourcing Manager
DHL —Hounslow
- £35,000 - £37,080 a year
- Monday to Friday
- Recruiting
- Training & development
- Communication skills
12d
Lead LLC Development Engineer (PLC Development Lead - Baggage Handling Systems)
Wise Technical Ltd —Sipson
- System design
- Programmable logic controllers
- No degree
Quick apply
Store Manager
Baggage World —London
- £14.50 an hour
- Full-time
- Management
- Customer service
- Analysis skills
Quick apply
School Minibus Driver
FELTONFLEET SCHOOL TRUST —Cobham
- £14 an hour
- Maintenance
- Driving
- In-person
Quick apply
5d
Senior Specialist/Engineer Service Operations
SITA Switzerland Sarl —London
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Computer networking
- Work from home
- Employee assistance programme
Mechanical Project Engineer
Vanderlande Industries —London
- Full-time
- AutoCAD
- Engineering
- No degree
- Annual leave

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Customer Service Baggage Tracing Agent £14.96ph

Global Baggage Solutions
London Heathrow Airport

Quick apply

Job details

Permanent | Full-time
£29,172 a year
22 hours ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

French
Spanish
Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Heavy lifting
Computer literacy
English
Japanese
Aviation passenger services
Computer skills
Customer support
Customer interaction
Chinese
Italian
Communication skills
German
Time management

Full job description

Location: London Heathrow Airport

Job Type: Full-time, Permanent Contract - immediate Start Required

Salary: £14.96 Per Hour

Health plan: Westfield Health Cash Plan with your entitlement up to £1170 per year and your dependent children entitlement up to £585 per year

Overtime: Overtime available and paid at 150% = £22.44 Per Hour

Hours: We operate 24 hours, 7 days a week so there will be various shift start / finish timings operating on 4 on 2 off shift pattern. Earliest start time is 05:00 am and latest finish time is 00:00 am. All shifts are 8.5 hrs (30 mins unpaid lunch break inclusive).

Other Benefits:

Free on-site parking whilst on duty
Free Airport parking when you go on holiday (subject to availability and pre-booking)
Company Pension scheme
Full uniform provided in training
On-site discounts at shops
Discounts on Bus and train travel to work

Role Overview:

You will be the first point of contact for passengers, customer airlines, handling agents and courier services.
The role will also include working within our terminal locations assisting passengers within baggage reclaim who have delayed or damaged baggage and processing their reports using our World Tracer system.
Assisting customers providing information and updating customers on the status of their baggage.

Responsibilities:

Excellent customer service skills in line with Global Baggage Solutions set standards.
Receiving calls from passengers, customer airlines, handling agents, courier services.
Handling passenger calls in respect of delayed, damaged or pilferage reports or lost property items.
Communicating and sending tracer messages to relevant Airports to trace passenger baggage.
Updating or amendment of World Tracer files for passengers / customers and ensuring files are up to date with.
Processing baggage for re-flight or delivery.
Regular monitoring of World Tracer action files.
Monitoring inbound emails

Requirements:

Previous Airport experience would be advantageous.
A minimum of 3 years working in a Customer Service role
Excellent customer service skills.
Strong communication and interpersonal skills.
Fluent in English, second or third language of the following, Chinese, Japanese,French, German, Spanish, or Italian would be advantageous.
Computer literate.
Able to manage multiple computerised systems.
Able to find solutions to customer needs and ability to problem solve and empathise with customers.
Pro-active and ‘Can Do’ attitude is a MUST.
Able to adapt in a fast paced and changing environment.
Self –motivated and strong time management skills.
Excellent team player.
Fully fit and able bodied; this role involves heavy lifting and carrying of passenger luggage on occasions. Manual handling training provided.
You will be required to attend mandatory training as set by GBS.
You must have the right to work in the UK.
You must hold valid photo I.D; Passport and/or Driving Licence.

This position is subject to a previous 5-year Employment/Educational reference history (preferably with no date Gap’s greater than 28 days), a previous 5-year Residential history and a clear Criminal Record Check (DBS) in line with Department for Transport requirements within Aviation.
More information on this can be found at: www.gov.uk/request-copy-criminal-record.

Job Types: Full-time, Permanent

Pay: £29,172.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

baggage jobs in wembley, gtl

Customer Service Baggage Tracing Agent £14.96ph

Welder / Fabricator / Machinist Technician

Associate Director – Airport Planning

Airside Ramp Agent - Stanstead Airport

Ramp/Baggage Agent

Airport Services Duty Supervisor - London Heathrow

Regional Supervisor Airport & Ground Ops

Travel Administrator & Personal Assistant

Security Officer

Secure Logistics Agent

Sr Manager, UK Operations, London LHR

Data Collection Test Technician

Carpenter / Joiner – Manufacturing Team

Project Manager

Training and Resourcing Manager

Lead LLC Development Engineer (PLC Development Lead - Baggage Handling Systems)

Store Manager

School Minibus Driver

Senior Specialist/Engineer Service Operations

Mechanical Project Engineer

I want to receive the latest job alerts for baggage in wembley, gtl

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