And heating Work, Jobs in Barnham, Wsx (with Salaries)

Resident Liaison Officer - Social Housing
Sureserve —Havant
- £27,976 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Plumbing and Heating Engineer
Charisma Plumbing and Heating —Portsmouth
- £180 - £250 a day
- Full-time
- Customer service
- Plumbing
- Driving
Quick apply
20h
Senior Electrician
J C Portable Site Accommodation Ltd —Chichester
- £17 - £20 an hour
- Overtime
- Schematics
- Maintenance
- Electrical experience
- Free parking
- Annual leave
Quick apply
2d
Plumbing and Heating Engineer
Aira —Brighton
- Overtime
- Schematics
- Plumbing
- Annual leave
- Life insurance
Quick apply
8d
Gas Trainer
Hampshire Training and Assessments —Havant
- £32,500 - £40,000 a year
- Weekend availability
- Heavy lifting
- English
- Administrative experience
- Health & wellbeing programme
Quick apply
Plumbing and Gas Engineer (Full time )
JACKSON PLUMBING & HEATING SERVICES —Brighton and Hove
- Up to £42,250 a year
- Full-time
- Heavy lifting
- Maintenance
- Plumbing
Quick apply
2d
Specialist Technician in Plumbing
Brighton Metropolitan College (East) —Brighton and Hove
- £26,238 - £26,334 a year
- Part-time
- Maintenance
- Plumbing
- Annual leave
- Employee assistance programme
9d
Driver/Warehouse Assistant
BSS —Portsmouth
- Full-time
- Customer service
12d
Gas Engineer
Sanctuary Group —Lancing
- £44,347 - £46,681 a year
- Full-time
- Maintenance
- Annual leave
- Employee discount
Quick apply
Gas Engineer/Plumber
Dunlop Plumbing, Heating & Gas Services Ltd —Fareham
- £35,000 - £48,000 a year
- Overtime
- Basic maths
- Plumbing
- In-person
Quick apply
1d
Showroom Sales Consultant
HPS Plumbers Merchant —Chichester
- Full-time
- Sales
- CAD
Quick apply
Marine Engineer
Twisted Inc Limited —Brighton
Quick apply
Technical Manager
Places for People —Burgess Hill
- £40,000 a year
- Employee discount
12d
Driver/Branch Assistant
Williams Trade Supplies —Petersfield
- £20,140 a year
- No weekends
- Annual leave
- Employee assistance programme
9d
Divisional Compliance Manager
Mountjoy —Horsham
- £52,500.55 a year
- Full-time
- Engineering
- Maintenance
- Travel
- Annual leave
- Life insurance
Trade Counter Sales Advisor
HPS Plumbers Merchant —Burgess Hill
- Full-time
- Customer service
- Business development
Quick apply
5d
Electrician - Mobile
Mountjoy —Portsmouth
- £44,290 a year
- Full-time
- Annual leave
- Life insurance
Mechanical Multi-Skilled Technician- 12:00-21:00
CBRE —Brighton
- Full-time
- Maintenance
- HVAC
- Communication skills
Associate Lecturer or Assessor in Gas – Sessional
City of Portsmouth College —Portsmouth
- £30,248.30 - £44,298.68 a year
- Part-time
- Teaching
- Free parking
- Annual leave
Quick apply
9d
Gas Service and Repair Engineer
PH Jones —Brighton
- £36,634.73 - £45,000.00 a year
- Full-time
- Customer service
- Maintenance
- Employee discount
- Sick pay
20h

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Resident Liaison Officer - Social Housing

Sureserve -
Havant

Quick apply

Job details

£27,976 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Construction experience
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress
Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

and heating jobs in barnham, wsx

Resident Liaison Officer - Social Housing

Plumbing and Heating Engineer

Senior Electrician

Plumbing and Heating Engineer

Gas Trainer

Plumbing and Gas Engineer (Full time )

Specialist Technician in Plumbing

Driver/Warehouse Assistant

Gas Engineer

Gas Engineer/Plumber

Showroom Sales Consultant

Marine Engineer

Technical Manager

Driver/Branch Assistant

Divisional Compliance Manager

Trade Counter Sales Advisor

Electrician - Mobile

Mechanical Multi-Skilled Technician- 12:00-21:00

Associate Lecturer or Assessor in Gas – Sessional

Gas Service and Repair Engineer

I want to receive the latest job alerts for and heating in barnham, wsx

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