System & access control engineers Work, Jobs in Horsforth, Wyk (with Salaries)

Helpdesk & Operations Coordinator
One Space Facilities Management —Leeds
- £27,000 - £30,000 a year
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
Quick apply
Principal Mechanical Engineer, Water
AECOM —Leeds
- Full-time
- Hybrid work
Mechanical Engineer, Water
AECOM —Leeds
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
Final Inspection Lead
Sulzer —Leeds
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Senior Controls Technician - Mobile
Biffa Waste Services —Leeds
- Full-time
- Hybrid work
- Programmable logic controllers
- Travel
Quick apply
Data Engineer
Solera —Leeds
- Full-time
- SQL
- Mentoring
- Communication skills
Senior Electrical Engineer
Equans —Leeds
- Full-time
- Maintenance
- Annual leave
- Employee assistance programme
IT Support Engineer
Radar Healthcare —Leeds
- Up to £35,000 a year
- Hybrid work
- Computer networking
- SharePoint
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
9d
Cloud Engineer
Skipton Building Society —Skipton
- Full-time
- Hybrid work
- Azure
- AI
- Communication skills
- Annual leave
14d
Senior Mechanical Engineer, Water
AECOM —Leeds
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
Senior Network Engineer
Babcock International —Harrogate
- Full-time
- Hybrid work
- Engineering
- Annual leave
SQL Developer
JN Bentley —Leeds
- Full-time
- Hybrid work
- SQL
- No degree
Quick apply
17h
Installation /Service Engineer
Lofthouse Security Systems Ltd —Wakefield
- £20,913.90 - £37,500.00 a year
- Overtime
- In-person
Quick apply
14d
Senior Safety & Security Engineer
PS Projects & Engineering (Newcastle) —Leeds
- Full-time
- Management
- Employee assistance programme
Technical Antenna Engineer
Schneider Electric —Leeds
- Full-time
- Engineering
- English
- Microsoft Office
- Annual leave
- Life insurance
Operational Technology / Project Management Professionals (OT/SCADA PLC).
Sweco UK —Leeds
- Part-time
- Hybrid work
- Employee assistance programme
- Employee discount
Fire Alarm Engineer
ABCA Group Ltd —Leeds
- Up to £42,000 a year
- Full-time
- Customer service
- Travel
Quick apply
8d
Salesforce Administrator
Christians Against Poverty —Bradford
- £36,470.03 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Communication skills
- Flexitime
- Employee discount
8d
Mechanical Engineer
AECOM —Leeds
- Full-time
- Hybrid work
Warden Call Engineer
ABCA Group Ltd —Leeds
- £40,000 - £45,000 a year
- Full-time
- Communication skills
Quick apply
8d

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Helpdesk & Operations Coordinator

One Space Facilities Management
Leeds

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Qualifications

Supplier ordering
CRM software
Customer service call handling
Inbound customer enquiry call handling
Facilities management
Administrative support experience
Microsoft Office Suite
Purchase order creation
Appointment booking and call handling
Continuous improvement
Organisational skills
Customer support
Customer interaction
Communication skills
Rota coordination

Full job description

Helpdesk & Operations Coordinator

Location: Leeds (Office Based)
Hours: Full Time
Reports to: Managing Director

One Space Facilities Management is a technology-led commercial maintenance and facilities management company supporting businesses, landlords and managing agents across Yorkshire and the UK.

We don't simply react to maintenance issues, we proactively manage buildings through planned maintenance, compliance management and modern technology to deliver a better service for our clients.

As we continue to grow, we're looking for an organised, proactive and customer-focused Helpdesk & Operations Coordinator to become the centre of our day-to-day operations.

The Role

This is a varied role where no two days are the same.

You will be the first point of contact for clients reporting maintenance issues, ensuring every request is handled efficiently from initial enquiry through to completion.

Working closely with our engineers, subcontractors and Managing Director, you'll coordinate jobs, schedule works, update clients and keep our internal systems organised.

This role is ideal for someone who enjoys solving problems, communicating with people and keeping multiple moving parts under control.

Key Responsibilities

Helpdesk Management

Answer incoming telephone calls and emails.
Log maintenance requests accurately.
Prioritise reactive maintenance issues.
Allocate jobs to engineers or subcontractors.
Monitor progress of all live jobs.
Keep clients updated throughout the process.
Chase outstanding quotations and approvals.
Ensure jobs are completed within agreed timescales.

Scheduling & Coordination

Plan engineer diaries efficiently.
Coordinate subcontractor attendance.
Arrange site access with clients and tenants.
Manage emergency call outs.
Ensure engineers have all required information before attending site.

Administration

Maintain accurate records within our management systems.
Upload job sheets, photographs and reports.
Prepare quotations and client documentation.
Raise purchase orders where required.
Order materials.
Update maintenance schedules.
Support invoicing by ensuring completed jobs contain all required information.

Client Service

Provide regular updates on outstanding works.
Resolve customer queries professionally.
Deliver excellent customer service at every stage.

Operational Support

Assist the Managing Director with daily operational tasks.
Monitor outstanding actions.
Support continuous improvement of company processes.
Help ensure company KPIs are achieved.

What We're Looking ForEssential

Excellent organisational skills.
Strong administrative experience.
Outstanding communication skills.
Ability to prioritise multiple tasks.
High attention to detail.
Confident using Microsoft Office and other software packages.
Comfortable learning new software systems.
Professional telephone manner.
Positive attitude and willingness to take ownership.

Desirable

Experience within facilities management, maintenance, construction or property.
Experience scheduling engineers.
Experience using CRM or job management software.
Knowledge of commercial property maintenance.
Experience dealing with subcontractors.

The Ideal Person

You are someone who naturally enjoys being organised.

You like bringing order to busy environments, communicating with people and making sure nothing gets missed. You remain calm under pressure, enjoy solving problems and take pride in delivering excellent customer service.

You are proactive rather than reactive and are always looking for better ways of doing things.

What We Offer

Competitive salary.
Training and development opportunities.
Supportive working environment.
Opportunity to grow with an ambitious business.
Varied and interesting workload.
A key role within a growing facilities management company.

Why Join One Space?

At One Space Facilities Management, you'll play a vital role in keeping businesses across the UK running smoothly. You'll work with a close-knit team where your ideas are valued, your contribution is recognised, and you'll have the opportunity to develop your career as the business continues to grow.

Pay: £27,000.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

system & access control engineers jobs in horsforth, wyk

Helpdesk & Operations Coordinator

Principal Mechanical Engineer, Water

Mechanical Engineer, Water

Final Inspection Lead

Senior Controls Technician - Mobile

Data Engineer

Senior Electrical Engineer

IT Support Engineer

Cloud Engineer

Senior Mechanical Engineer, Water

Senior Network Engineer

SQL Developer

Installation /Service Engineer

Senior Safety & Security Engineer

Technical Antenna Engineer

Operational Technology / Project Management Professionals (OT/SCADA PLC).

Fire Alarm Engineer

Salesforce Administrator

Mechanical Engineer

Warden Call Engineer

I want to receive the latest job alerts for system & access control engineers in horsforth, wyk

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