Technology infrastructure & security occupations Work, Jobs in Gaddesby, Lec (with Salaries)

ERP Support Analyst
ECF Ltd —Leicester
- £27,000 - £35,000 a year
- Microsoft Excel
- Oracle
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
6d
Infrastructure Engineer
HM Revenue and Customs —Nottingham
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- DevOps
- Maintenance
- English
- Work from home
9d
Senior TechOps Generalist
Octopus Energy Group —Leicester
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- IT
Quick apply
3rd Line Infrastructure Engineer
Computacenter —Nottingham
- Overtime
- Azure
- Windows
- Communication skills
ICT Systems Officer
Inspire: Culture, Learning & Libraries —Nottingham
- £34,433 - £39,152 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
11d
Application Packager (SC Cleared)
Computacenter —Nottingham
- Full-time
- Azure
- AWS
- Travel
Network and Telecommunications Support Engineer
Sherwood Forest Hospitals NHS Foundation Trust —Ilkeston
- £32,073 - £39,043 a year
- Full-time
3d
Workday HCM Configuration Specialist (UK based)
RSM UK —Leicester
- Full-time
- Hybrid work
- Presentation skills
3d
Cloud Integration Engineer
Amentum —Nottingham
- Full-time
- Azure
- Computer Science
- APIs
- Employee assistance programme
- Flexible schedule
9d
Implementation Consultant
System C —Nottingham
- Full-time
- Travel
- Communication skills
Systems Specialist
Brush Group —Loughborough
- Hybrid work
- Microsoft Access
- SQL
- JavaScript
- Employee assistance programme
- Life insurance
Enterprise Domain Architect - Commercial & Supply Chain
Dunelm —Leicester
- AWS
- Mentoring
- Agile
2d
Fixed-Term Airtable Developer (12-Month Contract)
DUCT-IN LTD —Nottingham
- £25,000 - £35,000 a year
- Hybrid work
- JavaScript
- APIs
- Communication skills
- Free parking
Quick apply
Solution Architect - Retail & Supply Chain
Boots —Nottingham
- Full-time
- In-person
- Employee assistance programme
- Employee discount
Junior Salesforce Administrator
Cooper Parry —Derby
- Full-time
- Sales
- Salesforce
- DevOps
Senior Cloud DevOps Engineer
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Java
- AWS
- Software development
InfoSec Manager
Brush Group —Loughborough
- Hybrid work
- Organisational skills
- IT
- Leadership
- Employee assistance programme
- Life insurance
10d
Senior Systems Administrator
Thrive —Nottingham
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick apply
Senior SAP FICO Consultant
Hillarys —Carlton
- Full-time
- Hybrid work
Quick apply
11d
IaaC Automation Engineer
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Azure
- Oracle
- DevOps
Quick apply
11d

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technology infrastructure & security occupations jobs near gaddesby, lec

ERP Support Analyst

ECF Ltd -
Leicester

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Job details

Fixed term contract
£27,000 - £35,000 a year
6 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Annual leave
Company pension
On-site parking

Qualifications

Sage
Microsoft Excel
Oracle
Incident management
Customer service
ERP systems
Data analysis skills
Business processes
NetSuite
Microsoft Office
SQL
ITIL
APIs
IT
Middleware
Communication skills

Full job description

Location: Rearsby, Leicestershire.
Department: IT Support.
Reports to: IT Manager.

Fixed Term Contract - 12 Months

The Company:

We are one of the UK’s leading manufacturers of Kitchens, Bedrooms and Bathrooms, supplying more than 4,000 KBB trade customers nationwide. Founded in 1980, ECF (East Coast Fittings Ltd) is a dependable, British, family-owned business with over 40 years experience in the manufacture and supply of high quality furniture and components. Operating from over 130,000 sq. ft. of manufacturing, warehouse and office space in the heart of rural Leicestershire, our purpose-built facilities are home to our established core brands. These brands have seen significant growth in recent years, driven by continued investment, innovation and in-house development.

What We Offer:

Early finish on Fridays.
Company pension.
Health cash plan.
Free parking.
Rural location.
Supportive working environment.
20 days annual leave, plus bank holidays and paid company closure days.

Role Overview:

The ERP Support Analyst will provide functional and technical support for the organisation’s Enterprise Resource Planning system, ensuring users can work effectively and business processes run smoothly. The role will involve troubleshooting issues, maintaining data accuracy, supporting system changes, producing reports, and working closely with internal teams and external suppliers to improve ERP performance and usability.

Key Responsibilities:

Provide first and second-line support to ERP users, resolving functional and technical issues in a timely and professional manner.
Investigate, diagnose, and document ERP incidents.
Escalate complex issues to third-party suppliers where necessary and manage these through to resolution.
Support day-to-day ERP system administration, including user access, roles, permissions, configuration changes, and system monitoring.
Work with finance, production, purchasing, sales, warehouse, and other business teams to understand process issues and recommend practical system improvements.
Assist with ERP upgrades, patches, testing, release management, and change control activities.
Create, maintain, and improve ERP documentation, user guides, training materials, and support knowledge base articles.
Deliver user training and guidance to improve adoption, accuracy, and confidence in the ERP system.
Maintain data integrity by supporting data checks, corrections, imports, exports, and housekeeping activities.
Develop or assist with standard and ad hoc reports, dashboards, and data extracts for business users and management.
Support integrations between the ERP system and other business applications, helping to identify and resolve interface issues.
Contribute to continuous improvement projects that streamline processes, reduce manual work, and improve system reliability.
Promote best practice and consistent use of the ERP system.

Skills & Experience:

Essential.

Experience supporting an ERP system such as Microsoft Dynamics, Intact iQ/GenetiQ, SAP, Oracle, NetSuite, Sage, Epicor, Infor, or a similar platform.
Strong troubleshooting skills with the ability to analyse issues, identify root causes, and explain solutions clearly to non-technical users.
Good understanding of core business processes such as finance, purchasing, stock control, order processing, manufacturing, distribution, or reporting.
Excellent communication and customer service skills, with the ability to work confidently with users at all levels.
Experience logging, prioritising, and managing support tickets through to resolution.
Strong attention to detail, particularly when working with data, configuration, reports, and process documentation.
Ability to manage competing priorities and work effectively both independently and as part of an IT team.
Working knowledge of Microsoft Office, especially Excel; familiarity with SQL, reporting tools, or data analysis would be advantageous.

Desirable.

Experience with ERP implementation, migration, upgrade, or optimisation projects.
Knowledge of database concepts, APIs, integrations, or middleware.
Understanding of ITIL principles, service desk processes, change management, and incident management.
Experience working with external ERP vendors, consultants, or managed service providers.

Personal Attributes:

Customer-focused, approachable, and patient when supporting users.
Analytical and methodical, with a structured approach to problem-solving.
Proactive in identifying improvements and preventing recurring issues.
Comfortable working with both technical detail and business process requirements.
Organised, dependable, and able to follow issues through to completion.
The ability to work independently and as part of a team.

Education / Qualifications:

Degree, apprenticeship, or equivalent experience in Information Technology, Business Systems, Computer Science, or a related discipline.
Relevant ERP, database, reporting, Microsoft, ITIL, or vendor certifications would be beneficial but are not essential.

Pay: £27,000.00-£35,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technology infrastructure & security occupations jobs in gaddesby, lec

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