Customer support coordinator Work, Jobs in High Wycombe, Bkm (with Salaries)

Extended Warranty & Service Contracts Coordinator
Farol Ltd. —Thame
- £32,000 - £32,500 a year
- Full-time
- ERP systems
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Employee discount
Quick apply
Administrative Customer Bookings Coordinator
Drift Limits —Hemel Hempstead
- £26,500 a year
- Full-time
- Customer service
- Administrative experience
- Driving
- Employee discount
Quick apply
6d
Customer Accounts Coordinator
Omniplex Learning —St Albans
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Life insurance
4d
Office coordinator
Restore Ltd —Oxford
- £25,589 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
9d
Client Support Coordinator
Wood —Reading
- Full-time
- Microsoft Office
- Administrative experience
Customer Service Coordinator
Johnson Controls —Sunbury
- Rotating shift
- Customer service
- Annual leave
- Employee assistance programme
10d
Care Coordinator/Medical Administrator
Fairbrook Medical Centre —Borehamwood
- £12.71 an hour
- Full-time
- Customer service
- Administrative experience
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
Activities & Wellbeing Co-ordinator (Customer Experience Lead)
EQ Care —Whitchurch
- £26,437 a year
- Full-time
- Microsoft Office
- IT
- Annual leave
- Referral programme
7h
Internal Communications Coordinator
Ocado Logistics —Hatfield
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
7d
Customer Claims Insurance Coordinator
Motor Fuel Group —Verulam
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
Facilities Management Coordinator
Mitie —Didcot
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Repairs Co-ordinator
PA Housing —Walton-on-Thames
- £30,796 - £32,150 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Mobile Hire & Sales Coordinator
GAP Group —London
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
Event Coordinator
Crystal events and management —London
- From £18,000 a year
- Full-time
- Hospitality
- Organisational skills
- In-person
- Free parking
Quick apply
Fleet Coordinator, THE OUT
InMotion Ventures —London
- £30,000 - £30,500 a year
- Weekend availability
- In-person
- Communication skills
- Time management
- Employee discount
- Sick pay
Quick apply
Service Coordinator (Maternity Cover)
AVI-SPL —Farnborough
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee assistance programme
- Referral programme
QA Coordinator (12 months fixed term contract)
Bio-Techne —Abingdon
- £34,400 - £55,120 a year
- Full-time
- English
- Bachelor's degree
- Business
- Employee stock purchase plan
3d
Ecommerce Operations Coordinator
Boden —London
- Full-time
- Microsoft Excel
- Microsoft Office
- Free parking
- Employee discount
Activities & Wellbeing Co-ordinator (Customer Experience Lead) Part Time
EQ Care —Whitchurch
- £19,827 a year
- Part-time
- Microsoft Office
- IT
- Annual leave
- Referral programme
Senior Coordinator
IQVIA —Reading
- Full-time
- Hybrid work

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Extended Warranty & Service Contracts Coordinator

Farol Ltd. -
Thame

Quick apply

Job details

Permanent | Full-time
£32,000 - £32,500 a year

Benefits

Health & wellbeing programme
Cycle to work scheme
Financial planning services
Company pension
Employee discount
On-site parking

Qualifications

ERP systems
Microsoft Office
Administrative experience
Organisational skills
Contracts
IT
Communication skills

Full job description

About the Company

Farol Ltd is an extremely successful and growing multisite agricultural and groundcare business and the largest John Deere dealership in the UK.

Established as a family business in 1976, Farol today is made up of 280 Service, Parts, Sales, Transport and Business Support Team Members, whilst still remaining 100% family owned. Holding the renowned John Deere franchise along with many other brands, we are the market leaders in agriculture, groundcare and homeowner products.

Our vision is to deliver a preeminent service by being at the forefront of technology, whilst developing a rich and rewarding environment for our employees.

About The Role

The Extended Warranty & Service Contracts Coordinator is responsible for the administration of extended warranty programmes, manufacturer warranty registrations and customer service contracts across the business.

Working closely with Sales, Service and Warranty teams, the role ensures extended warranty applications, machine registrations and service contracts are processed accurately, efficiently and in line with manufacturer requirements.

The role is central to delivering an excellent customer experience while supporting contract compliance, service plan administration and the ongoing growth of Farol's aftersales offering.

Key Responsibilities

Extended Warranty Administration

Process John Deere PowerGard and other extended warranty applications accurately and within agreed timescales
Prepare and issue customer documentation for electronic signature
Monitor outstanding documentation and proactively follow up with customers
Respond to customer enquiries relating to extended warranty applications and documentation
Process warranty transfers, amendments and renewals where applicable

Manufacturer Warranty Registration

Register John Deere and Kramer machines for manufacturer warranty
Ensure warranty registrations align with extended warranty and service contract start dates
Process machine re-registrations and dealer transfers using manufacturer systems
Maintain accurate manufacturer records and resolve any discrepancies

Service Contracts

Produce quotations for planned maintenance and service contracts
Set up customer service contracts following machine sales
Ensure contracts are activated accurately and within agreed timescales
Support the administration of Gold maintenance plans and associated compliance requirements
Assist with contract renewals and fleet contract administration

Contract Monitoring

Monitor machine operating hours to ensure service plans remain aligned with customer usage
Support proactive reviews of fleet contracts and identify contracts approaching renewal
Assist in maintaining compliance across all customer maintenance agreements
Produce maintenance booklets and supporting customer documentation

Person Specification

Essential

Previous experience in a busy administrative or coordination role
Excellent organisational skills and exceptional attention to detail
Strong written and verbal communication skills
A customer-focused approach with the confidence to communicate professionally by telephone and email
Ability to prioritise workloads and manage multiple tasks simultaneously
Good IT skills, including Microsoft Office applications
Ability to learn manufacturer systems and internal software

Desirable

Experience of warranty administration, service contracts or maintenance agreements
Experience within agriculture, automotive, construction or a similar technical industry
Knowledge of John Deere systems, SVAP or equivalent manufacturer portals
Experience using CRM or ERP business systems

Hours of work are 8am - 5pm Monday to Friday, fully office based.

About The Benefits:

We can offer a highly competitive annual salary of £32-35k dependent on experience, up to 25 days holiday (plus Bank Holidays), company pension, employee discount schemes, employee wellbeing and financial planning service, cycle to work scheme

Pay: £32,000.00-£32,500.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Financial planning services
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in high wycombe, bkm

Extended Warranty & Service Contracts Coordinator

Administrative Customer Bookings Coordinator

Customer Accounts Coordinator

Office coordinator

Client Support Coordinator

Customer Service Coordinator

Care Coordinator/Medical Administrator

Activities & Wellbeing Co-ordinator (Customer Experience Lead)

Internal Communications Coordinator

Customer Claims Insurance Coordinator

Facilities Management Coordinator

Repairs Co-ordinator

Mobile Hire & Sales Coordinator

Event Coordinator

Fleet Coordinator, THE OUT

Service Coordinator (Maternity Cover)

QA Coordinator (12 months fixed term contract)

Ecommerce Operations Coordinator

Activities & Wellbeing Co-ordinator (Customer Experience Lead) Part Time

Senior Coordinator

I want to receive the latest job alerts for customer support coordinator in high wycombe, bkm

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