Customer insights analyst Work, Jobs in Woolston, Ham (with Salaries)

Business Engagement and Service Improvement Manager
Abri —Eastleigh
- Up to £58,432 a year
- Full-time
- Project management
- Continuous improvement
- Leadership
1d
Route Optimisation Officer
Hampshire County Council —Winchester
- £33,178 - £36,369 a year
- Call to connect
- Hybrid work
- Data analysis skills
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
2d
Firmware Engineer
Roke —Romsey
- Full-time
- C++
- Linux
Digital insights Analyst
B&Q —Eastleigh
- From £40,000 a year
- Part-time
- Hybrid work
- SQL
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Business Intelligence Analyst
Fatface Corporation —Havant
- Full-time
- Azure
- SQL
- Project management
- Employee assistance programme
- Employee discount
1d
Business Analyst
Digi2al Ltd —Portsmouth
- £472.50 a day
- Hybrid work
- Bachelor's degree
- Software development
- Agile
Quick apply
Commercial Digital Analyst
Zurich Insurance —Fareham
- Part-time
- Hybrid work
- Analysis skills
- Communication skills
- Flexible schedule
13h
Logistics Data Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Part-time
- Hybrid work
- SQL
- Analysis skills
- Python
- Annual leave
- Employee assistance programme
Product Launch Analyst - 12m Fixed Term Contract
CooperVision —Fareham
- £71,285 - £95,046 a year
- Full-time
- Microsoft Office
- Project management
- Bachelor's degree
Location Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
Information Security Analyst - Vulnerability Management
Starling —Southampton
- Full-time
- Hybrid work
- Management
- Java
- AWS
- Annual leave
- Employee discount
Quick apply
Senior Commercial Innovation Analyst
Zurich Insurance —Fareham
- Part-time
- Hybrid work
- Analysis skills
- Leadership
- Flexible schedule
12h
Head of Business Development & Sales - APAC
Roke —Romsey
- Full-time
- Sales
- English
- Business development
Campaign Lead - Cyber & Secure Communications
Roke —Romsey
- Full-time
- Sales
- Negotiation
1d
Head of Business Development & Sales - APAC
Roke Manor Research Limited —Romsey
- Sales
- English
- Business development
Business Development and Sales Manager - Europe
Roke Manor Research Limited —Romsey
- Sales
- Leadership
Workday HCM Configuration Specialist (UK based)
RSM UK —Eastleigh
- Full-time
- Hybrid work
- Presentation skills
2d
Product Marketing Manager
Roke —Romsey
- Full-time
- Analysis skills
- Project management
- Product management
Product Marketing Manager
Roke Manor Research Limited —Romsey
- Analysis skills
- Project management
- Product management
Product Operations Manager
Nourish Care —Bournemouth
- Full-time
- Hybrid work
- SharePoint
- Annual leave
- Employee assistance programme
7d

I want to receive the latest job alerts for customer insights analyst in woolston, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer insights analyst jobs near woolston, ham

Business Engagement and Service Improvement Manager

Abri -
Eastleigh

Apply Now

Job details

Full-time
Up to £58,432 a year
1 day ago

Qualifications

Project management
Continuous improvement
Root cause analysis
Leadership

Full job description

Are you an experienced leader in service improvement, project management, or change management with a passion for delivering better outcomes for customers and colleagues?

We're looking for a Business Engagement & Service Improvement Manager to lead a team focused on identifying opportunities for change, driving continuous improvement, and ensuring customer and colleague insights are at the heart of everything we do.

In this role, you'll lead and develop a team of Service Improvement Coordinators and Root Cause Analysts, providing clear direction, coaching, and support to help them identify and deliver meaningful improvements across the organisation. You'll play a key role in strengthening our Root Cause Analysis capability, ensuring robust methodologies and evidence-based approaches are used to identify underlying issues, generate insight, and drive buy-in to make sustainable service improvements.

A significant part of the role involves ensuring customer and colleague feedback directly informs decision-making. You'll work closely with colleagues across Customer Experience, Insights, and People & Organisational Development to turn feedback and insight into recommendations and actions for tangible service improvements, enhanced colleague experiences, and lasting cultural change.

Working closely with operational leaders, you'll help shape ideas for change, support the development of business cases, and clearly articulate the drivers behind new initiatives, whether regulatory, compliance, operational, or strategic. You'll act as a trusted partner to stakeholders across the organisation, helping them assess opportunities and prioritise improvements.

You'll also champion continuous improvement across the organisation by providing tools, frameworks, facilitation, and guidance that enable teams to investigate challenges, solve problems, and where appropriate, deliver change themselves. From conducting reviews and gap analyses to facilitating workshops and working groups, you'll help create the conditions for successful change and continuous learning.

Working alongside the Head of Change & Service Improvement, you'll contribute to the forecasting, prioritisation, and sequencing of change activity across the wider portfolio. You'll help ensure that change initiatives are strategically aligned, well governed, and deliver measurable benefits, while managing stakeholder expectations around scope, resources, and delivery timescales.

We're looking for someone with proven experience leading service improvement, business engagement, change, or continuous improvement teams. You'll have strong leadership and stakeholder management skills, experience developing Root Cause Analysis capability, and a track record of turning insight into meaningful operational and customer outcomes. You'll be an excellent communicator, comfortable working with colleagues at all levels, and passionate about building organisational capability in problem-solving, service design, and continuous improvement. Knowledge of the social housing sector would be advantageous.

If you're passionate about helping organisations improve services, empowering teams to solve problems, and delivering meaningful change that makes a difference for customers and colleagues, we'd love to hear from you.

On this occasion, applications from candidates who've previously applied for this role won't be reconsidered, but we appreciate your interest.

We’ll review and interview suitable candidates as they apply. If we receive enough applications, we'll close the advert early so be sure to apply today so you don’t miss out!

Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?

We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most
We’re investing in our communities, to address local issues and create opportunities for everyone

As we grow, we’re re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.

More information about Abri and our strategic objectives can be found at .

Apply Now

Refine Your Search

customer insights analyst jobs in woolston, ham

Business Engagement and Service Improvement Manager

Route Optimisation Officer

Firmware Engineer

Digital insights Analyst

Business Intelligence Analyst

Business Analyst

Commercial Digital Analyst

Logistics Data Analyst

Product Launch Analyst - 12m Fixed Term Contract

Location Analyst

Information Security Analyst - Vulnerability Management

Senior Commercial Innovation Analyst

Head of Business Development & Sales - APAC

Campaign Lead - Cyber & Secure Communications

Head of Business Development & Sales - APAC

Business Development and Sales Manager - Europe

Workday HCM Configuration Specialist (UK based)

Product Marketing Manager

Product Marketing Manager

Product Operations Manager

I want to receive the latest job alerts for customer insights analyst in woolston, ham

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected