Development / network infrastructure engineer vmware Work, Jobs (with Salaries)

Senior Helpdesk Engineer
Glencore —London
- Full-time
- Azure
- Customer service
- Microsoft Office
2d
Infrastructure Engineer (CTI)
HM Revenue and Customs —Manchester
- £37,682 - £46,077 a year
- Part-time
- Hybrid work
- DevOps
- Maintenance
- English
- Work from home
9d
IT Infrastructure Engineer, Full time, Permanent
Edinburgh Napier University —Edinburgh
- £31,236 - £37,694 a year
- Full-time
- Windows
- University
- No degree
- Employee discount
Technical Architect - Platform - Migration Specialist
Quantiphi —London
- Full-time
- Remote
- DevOps
- Windows
- Java
9d
WINTEL & VDI Engineer (L3/L4)
Thorn SDS —Corsham
- Full-time
- Windows
- Linux
- Annual leave
- Life insurance
Lead Cloud and Automation Engineer
Foreign, Commonwealth & Development Office —East Kilbride
- From £57,500 a year
- Full-time
- Azure
- AWS
- Presentation skills
- Annual leave
3d
Professional Services Project Engineer
Ekco —Bristol
- Azure
- Microsoft Office
- SQL
- Annual leave
- Employee assistance programme
Quick apply
Virtualization Engineer
Point72 —London
- Computer Science
- Bachelor's degree
- Agile
- Employee assistance programme
- Life insurance
Associate Engineer, GxP IT Support
Moderna, Inc. —Oxford
- Full-time
- Oracle
- Microsoft Outlook
- Computer Science
- Annual leave
Senior Systems Engineer
Newcastle and Stafford Colleges Group —Newcastle-under-Lyme
- £45,000 - £55,000 a year
- Microsoft Office
- Scripting
- SharePoint
- Free parking
- Annual leave
Principal Cloud Engineer
Oxford Nanopore Technologies —Oxford
- Full-time
- AWS
- Computer networking
- Organisational skills
Principal Platform Engineer
Leonardo UK Ltd —London
- £60,000 - £71,400 a year
- Full-time
- Hybrid work
- Windows
- Mentoring
- SharePoint
- Flexible schedule
- Referral programme
Network Engineer (Linux Admin/ Cloud Architect/MCS)/
vServices —London
- Azure
- SQL
- AWS
Tier 1 IT Engineer
wavenet —Sevenoaks
- Full-time
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Senior Technical Support Engineer (Level 3)
Stonemere IT —Kingston upon Hull
- £34,000 - £40,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Computer networking
- Free parking
- Health & wellbeing programme
Quick apply
IT & Telecoms Engineer Manager
Digicomm 360 Ltd —Bolton
- £35,000 - £40,000 a year
- Full-time
- Management
- Windows
- Computer networking
- Free parking
Quick apply
Lead Cloud Solution Architect - App Modernization
World Wide Technology Holding, LLC —London
- DevOps
- Java
- AWS
School Network Manager
wavenet —Chesham
- Full-time
- Windows
- Mentoring
- IT
- Annual leave
- Employee assistance programme
Quick apply
Senior IT Engineer
Texaport —Edinburgh
- £45 - £55 an hour
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Driving
- Annual leave
Quick apply
Senior Systems Engineer, User Support
Arch Capital Group Ltd. —Birmingham
- Full-time
- Azure
- Windows
- Microsoft Office

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Senior Helpdesk Engineer

Glencore -
London

Apply Now

Job details

Full-time
2 days ago

Qualifications

Jira
TCP
Azure
Customer service
Bloomberg
Microsoft Office
DHCP
Analysis skills
VoIP
ITIL
Network Protocols
Virtualisation
Scripting
DNS
SharePoint
IT
VMWare
TCP/IP
Account management
Communication skills
PowerShell
Active Directory

Full job description

Job highlights

Full time

London, Greater London, United Kingdom

Service Desk

Job ID

R200001614

Closing date

30/06/2026

Last Updated

11/06/2026

Overview

The London Helpdesk team is responsible for providing 1st and 2nd line support for London Glencore users via phone, email and face to face. Working in a fast paced and dynamic environment, every member of the team requires excellent problem solving skills, with excellent communication and customer service skills being equally important.

The successful candidate should possess experience in supporting users across multiple departments, including the Trading floor and VIP users, to effectively serve the overall business in the London office. This experience, along with the general IT responsibilities associated with the Help Desk role, is crucial for delivering comprehensive support.

Key Responsibilities

Provide day to day IT desktop support to London and occasionally other dependent offices

Manage communications from the IT Department to users, both London based and globally

Participate in and contribute to solution resolution with all IT Teams both locally and globally

Provide support for market data applications including Reuters, ICE, Bloomberg, Trayport

Manage/coordinate user provisioning activities for London starters, leaves, transfers

Log, triage, resolve and/or, where necessary, escalate calls to 3rd line/other teams within the department

Work with Helpdesk and Application Support colleagues in the services team to resolve critical issues

Liaise with third line infrastructure and portfolio teams to resolve complex issues

Liaise with Chennai resources for shared activities

Install and configure software on company desktops and laptops

Report and document issues and recommend solutions to the IT Knowledge base in a timely and effective manner

Actively contribute to the further development of the IT Department

Key competencies and Skills

Excellent communication, interpersonal, customer facing and telephone skills

Ability to prioritise tasks

Ability to work under pressure individually and in a team

Strong Team player

Excellent troubleshooting and analytical skills

Able to use initiative whilst resolving critical tasks

Personal attributes to include: Presentable, punctual, proactive, trustworthy, reliable, accountable, professional.

Aptitude and willingness to learn new skills and take on broader responsibilities

Required Technical Skills & Experience:

Experience supporting Windows 11 desktops and enterprise environments.

Proficient in Office 365 (Exchange Online, Teams, OneDrive, SharePoint).

Familiarity with Jira Service Desk, or similar ticketing systems.

Good understanding of network protocols and troubleshooting techniques (TCP/IP, DNS, DHCP).

Working knowledge of Active Directory, including user account management and group policies.

Exposure to Microsoft Azure, particularly identity and device management.

Familiar with IP Telephony/VoIP systems (e.g., Cisco, Webex).

Skilled in troubleshooting PC/Laptop hardware and peripherals.

Understanding of incident lifecycle management and documentation standards.

Other Desirable skills/competencies:

Previous experience in a trading environment

iPhone configuration

Reuters/Bloomberg installations

Video Conferencing facilities

Virtualization technologies (VMware)

Basic knowledge of PowerShell or command-line scripting for automation tasks

Familiarity ITIL Frameworks and best practices

Apply Now

Refine Your Search

development / network infrastructure engineer vmware jobs

Senior Helpdesk Engineer

Infrastructure Engineer (CTI)

IT Infrastructure Engineer, Full time, Permanent

Technical Architect - Platform - Migration Specialist

WINTEL & VDI Engineer (L3/L4)

Lead Cloud and Automation Engineer

Professional Services Project Engineer

Virtualization Engineer

Associate Engineer, GxP IT Support

Senior Systems Engineer

Principal Cloud Engineer

Principal Platform Engineer

Network Engineer (Linux Admin/ Cloud Architect/MCS)/

Tier 1 IT Engineer

Senior Technical Support Engineer (Level 3)

IT & Telecoms Engineer Manager

Lead Cloud Solution Architect - App Modernization

School Network Manager

Senior IT Engineer

Senior Systems Engineer, User Support

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