Helpdesk coordinator Work, Jobs (with Salaries)

Facilities Helpdesk Coordinator
Baltimore Group Ltd —London
- £30,000 - £34,000 a year
- Full-time
- Maintenance
- Organisational skills
- In-person
Quick apply
Cosmetics Helpdesk Operations Coordinator(12 month FTC)
Superdrug —Croydon
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Store discount
- Employee discount
1d
Service Co-ordinator - Helpdesk - 12 month FTC
Equans —Stoke-on-Trent
- 8 hour shift
- Communication skills
- Annual leave
- Employee assistance programme
Customer Service Coordinator
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Communication skills
- Free parking
- Annual leave
9d
Estate and Facilities Coordinator
Rendall & Rittner —London
- £31,000 - £33,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
Customer Support & Planning Coordinator
Apogee Corp —Maidstone
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Work from home
- Employee assistance programme
Account Coordinator
JLL —London
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Account Coordinator
JAA-Jones Lang LaSalle Limited —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
Fresh Desk Administrator
Inspiration Healthcare Ltd —London
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Client Services Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
5d
Training and Helpdesk Coordinator
Praxis42 —Ipswich
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
12d
Compliance Coordinator
Kier Group —Norwich
- Full-time
- Administrative experience
- Organisational skills
- Contracts
- Flexible schedule
Facilities and Community Coordinator, Central St. Giles, London, UK
CBRE —London
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
Finance Systems Coordinator
University of Kent —Canterbury
- £27,319 - £30,378 a year
- Full-time
- Hybrid work
- SQL
- University
- Time management
Facilities Support Coordinator
Sodexo —Belfast
- Full-time
- Customer service
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount
Quick apply
Office Coordinator (Part Time)
Lane Clark & Peacock —Edinburgh
- Part-time
- Microsoft Excel
- Administrative experience
- IT
- Annual leave
- Employee discount
Subcontract Coordinator
ECG —High Blantyre
- £26,500 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
People Services / HR Coordinator
Softcat —Manchester
- Hybrid work
- Human resources
- Communication skills
- School
- Flexible schedule
Systems Coordinator (Part-Time, Maternity Cover)
Inspired Thinking Group (ITG) —Birmingham
- Part-time
- Hybrid work
- ERP systems
- Organisational skills
- AI
- Employee assistance programme
- Employee discount
Quick apply
2d
Facilities Coordinator
Sunrise Facilities Management Ltd —Deeside
- From £26,000 a year
- Full-time
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5d

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Facilities Helpdesk Coordinator

Baltimore Group Ltd
London

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Job details

Full-time
£30,000 - £34,000 a year

Benefits

Additional leave
Company pension

Qualifications

Filing
Maintenance
Organisational skills
Communication skills
Mechanical knowledge
Help desk

Full job description

Company Overview

Baltimore Group Ltd is a leading provider of Facilities management and property services to a large number of well-established organizations across the United Kingdom. As a privately owned company, we specialize in multi-discipline facilities management, supporting businesses with their daily operations through services such as security, cleaning, building maintenance, and IT support.

Summary

We are seeking a Facilities Helpdesk Coordinator to join our team. This vital role involves coordinating maintenance and support services to ensure seamless operations for our clients. The position offers an exciting opportunity to contribute to our mission of delivering exceptional facilities management solutions.

Responsibilities

To generate contractual work due monthly in advance through maintenance planner to be scheduled.
Schedule engineering resource to allow for maximum efficiency and productivity.
To issue purchase orders for materials ensuring that orders are receipted and distributed to engineers in time for scheduled works. Managing credits/returns where necessary.
Assisting Contract Supervisor with the approval of Supplier invoices to ensure pending orders are approved for accounts to process.
Check and approve engineer job cards daily and close down jobs, ensuring that linked variation quotes are raised if necessary and any issues highlighted are escalated to operations Supervisor.
Answer the main helpdesk phone number during normal working hours within 4 rings where possible and log call out jobs on the system at time of issue.
Manage and maintain the main helpdesk email inbox and ensure all client requests are logged on system (quote requests/call outs) or passed to the relevant department if necessary.
Check in and out any Company Plant & Equipment to be held in office stores and ensure to report any noted defects to QHSE.
Manage and allocate stock from office stores where possible to ensure items are only purchased where stock is not available.
Ensure the updating of Customer/Site profiles on our system ensuring access codes/site notes are up to date.
Arrange parking and access arrangements for scheduled works to allow for engineers to carry out their works.
Manage office key log to ensure that client keys held are checked in and out.

Other Tasks : Filing and scanning where applicable

Qualifications

Proven experience in Facilities Coordination or Helpdesk roles within the industry.
Strong organizational skills and attention to detail.
Excellent communication skills.
Knowledge of maintenance procedures and basic electrical/mechanical understanding is advantageous.
Ability to manage multiple priorities effectively.
Proficiency in using management software.
Proactive approach to problem-solving and customer service.

Join us at Baltimore Group Ltd and be part of a dynamic team dedicated to excellence in Facilities Management. If you are ready to make an impact and thrive in a supportive environment, we look forward to your application!

Pay: £30,000.00-£34,000.00 per year

Benefits:

Additional leave
Company pension

Work Location: In person

Quick apply

Refine Your Search

helpdesk coordinator jobs

Facilities Helpdesk Coordinator

Cosmetics Helpdesk Operations Coordinator(12 month FTC)

Service Co-ordinator - Helpdesk - 12 month FTC

Customer Service Coordinator

Estate and Facilities Coordinator

Customer Support & Planning Coordinator

Account Coordinator

Account Coordinator

Fresh Desk Administrator

Client Services Coordinator

Training and Helpdesk Coordinator

Compliance Coordinator

Facilities and Community Coordinator, Central St. Giles, London, UK

Finance Systems Coordinator

Facilities Support Coordinator

Office Coordinator (Part Time)

Subcontract Coordinator

People Services / HR Coordinator

Systems Coordinator (Part-Time, Maternity Cover)

Facilities Coordinator

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