Systems analyst/systems admin Work, Jobs (with Salaries)

Consumer Support Analyst
RELX —Cardiff
- Full-time
- Customer service
- Windows
- Communication skills
4d
Consumer Support Analyst
LexisNexis Risk Solutions —Cardiff
- Full-time
- Customer service
- Windows
- Communication skills
4d
Assistant Manager, Security Policy Management Analyst
Deloitte —Aberdeen
- Hybrid work
- Maintenance
- Analysis skills
- Bachelor's degree
7d
Principal Platform Consultant
INSTANDA —London
- Hybrid work
- Microsoft Excel
- English
- Analysis skills
Quick apply
10d
Business Analyst
FalconSmartIT —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Data Analyst / Developer
Steris —Derby
- Full-time
- DevOps
- SQL
- Project management
ServiceNow Platform Support Analyst
Computacenter —Hatfield
- Full-time
- Hybrid work
- Communication skills
IT Customer Experience Support Analyst
Anaplan —Manchester
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Quick apply
11d
IT Support Specialist
HDR —London
- Full-time
- AutoCAD
- Computer Science
- Windows
Compensation and Benefits Manager
Havas Group —London
- Full-time
- Microsoft Excel
- Management
- Communication skills
14d
Investment Management - Emerging Markets - Administrative Assistant
Morgan Stanley —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Digital Health Team Lead
Cleveland Clinic London —London
- Full-time
- Computer Science
- Supervising experience
- Bachelor's degree
- Annual leave
- Employee assistance programme
Ops Support (Engineer)-Associate Analyst Level
Visa Europe Limited —Basingstoke
- Microsoft Office
- Java
- C++
Trading Operations Technical Leader
bp —London
- Full-time
- Hybrid work
- Travel
- In-person
- Leadership
- Relocation assistance
3d
Cash & Banking Manager
MS Amlin —London
- Full-time
- Hybrid work
- No degree
- IT
- Financial services
Senior Technical Consultant
IntApp —Belfast
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Azure
- Annual leave
Security Engineer
NTT Data UK —Birmingham
- Azure
- Analysis skills
- Scripting
Youth Worker and Mentor (30 hours per week)
Ignite Youth —London
- £23,088 a year
- Full-time
- Working with children
- Mentoring
- IT
Quick apply
Manager, Revenue Operations Strategy
ComplyAdvantage —London
- Hybrid work
- Management
- Sales
- Salesforce
- Annual leave
- Life insurance
Quick apply
Senior Pensions Analyst - Calculations and Bene...
Isio Group —Birmingham
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook

I want to receive the latest job alerts for systems analyst/systems admin

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Consumer Support Analyst

RELX -
Cardiff

Apply Now

Job details

Full-time
4 days ago

Qualifications

Customer service
Windows
Communication skills

Full job description

Are you passionate about helping people and solving problems in a fast-paced, customer-focused environment?

Do you enjoy working with data, processes, and people to deliver accurate, timely outcomes?

About the Business

At LexisNexis Risk Solutions, we help our clients manage customer identity, identify and combat fraud, assess risk and prevent money laundering and terrorist financing. Our aim is to facilitate safer financial transactions by helping clients to assess and manage relationship risk. Cutting-edge technology and information solutions allow us to achieve these goals. Our proprietary big data platform supports local and global businesses in evaluating the risk associated with potential and existing customers. Worldwide risk data allows clients to flag and manage risks presented by individuals and businesses.

About our Team

Our Cardiff-based team provides consumer support for Crediva, Consumer Rights, and UK Insurance. As the first point of contact for our customers, we play a critical role in creating a positive first impression. We manage data queries and requests under GDPR, ensuring all queries are ticketed, investigated, and escalated as needed. Our team coordinates with multiple key stakeholders daily, driving change and enhancing our ways of working.

About the Role

As a Consumer Support Analyst, you will be the first point of contact for consumers, providing support, understanding their concerns, and ensuring issues are resolved effectively. You will manage case processes from start to finish, working within defined service levels and collaborating with colleagues to deliver a high-quality service. This role focuses on accuracy, organisation, and delivering clear, professional communication.

Responsibilities

Managing the logging, tracking and progress of internal and external cases within relevant SLA’s and KPI’s
Creating, maintaining, and updating appropriate internal documentation
Ensuring the tickets are worked through to satisfactory conclusion and within SLA
Track and respond to consumer rights related requests within specific SLAs
Subject Access Requests
Investigating and resolving data enquiries
Applying Notice of Corrections
Providing timely, accurate and effective communications around Service Operation issues to the business as well as colleagues
Perform any other tasks assigned

Requirements

Great customer service and admin skills and a passion for developing and maintaining relationships
Used to working in a KPI/SLA driven environment
Experience within Regulated Services industry
Able to work independently and in a team environment
MS Windows operating systems and office applications
Understanding of GDPR requirements
Ability to understand consumer needs and ask effective questions
Strong attention to detail and clear written communication skills

Risk benefit statement
Learn more about the LexisNexis Risk team and how we work https://relx.wd3.myworkdayjobs.com/RiskSolutions/page/21c296c982531000b79663f3194b0000

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .

Please read our Candidate Privacy Policy .

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights .

Apply Now

Refine Your Search

systems analyst/systems admin jobs

Consumer Support Analyst

Consumer Support Analyst

Assistant Manager, Security Policy Management Analyst

Principal Platform Consultant

Business Analyst

Data Analyst / Developer

ServiceNow Platform Support Analyst

IT Customer Experience Support Analyst

IT Support Specialist

Compensation and Benefits Manager

Investment Management - Emerging Markets - Administrative Assistant

Digital Health Team Lead

Ops Support (Engineer)-Associate Analyst Level

Trading Operations Technical Leader

Cash & Banking Manager

Senior Technical Consultant

Security Engineer

Youth Worker and Mentor (30 hours per week)

Manager, Revenue Operations Strategy

Senior Pensions Analyst - Calculations and Bene...

I want to receive the latest job alerts for systems analyst/systems admin

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected