Front office assistant Work, Jobs in Taplow, Bkm (with Salaries)

Front Office Supervisor
Stoke Park Ltd —Slough
- Up to £35,000 a year
- Full-time
- Hotel
- Front desk
- In-person
- Free parking
- Sick pay
Quick apply
7d
Medical Receptionist/Assistant
Podiatry Station —Edgware
- £12.71 - £15.00 an hour
- Part-time
- Computer literacy
- English
- Data entry
- Health & wellbeing programme
- Employee discount
Quick apply
1d
Guest Service Assistant
Holiday Inn and Staybridge Suites London Heathrow —West Drayton
- Full-time
- Computer literacy
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
14d
Housekeeping Manager
Stoke Park Ltd —Slough
- Up to £50,000 a year
- Full-time
- Hospitality
- Hotel
- In-person
- Free parking
- Sick pay
Quick apply
5d
Customer Services Assistant/Receptionist/ Front of House / Member Experience
Argyll —London
- £27,615 a year
- Part-time
- Front desk
- AI
Quick apply
Sales Assistant
Frette —London
- £27,000 - £29,000 a year
- Weekend availability
- Customer service
- English
- Microsoft Office
- Flexible schedule
Quick apply
Translations Editorial and Social Media Assistant
Hachette —London
- Spanish
- Social media management
- English
- Annual leave
- Employee discount
2d
Translations Editorial and Social Media Assistant
Hachette UK —London
- £28,250 - £32,000 a year
- Full-time
- Spanish
- Social media management
- English
- Annual leave
- Employee discount
1d
Night Duty Manager
Stoke Park Ltd —Slough
- Up to £52,000 a year
- Full-time
- Hotel
- Team management
- Front desk
- Free parking
- Sick pay
Quick apply
1d
Care Home Customer Support Assistant
Bupa —West Byfleet
- £27,590 - £35,163 a year
- Weekend availability
- Microsoft Office
- Administrative experience
- Front desk
- Employee discount
- Gym membership
Quick apply
Nights Guest Service Assistant
Holiday Inn and Staybridge Suites London Heathrow —West Drayton
- Full-time
- Customer service
- Microsoft Office
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Front of House Assistant - Ember Locke
Locke —Kensington
- Weekend availability
- Computer literacy
- Hotel
- Front desk
Quick apply
2d
Administrative Assistant (Maternity Cover)
Glendola Leisure —Harlington
- £14.50 an hour
- Part-time
- Computer literacy
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
4d
General Assistant
BaxterStorey UK —West Drayton
- £13.26 an hour
- 12 hour shift
- Hospitality
- Customer service
- Food service experience
- Employee assistance programme
- Employee discount
Quick apply
8d
Team Member (Delivery)
NEXT —High Wycombe
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
3d
Finance & Reservation Assistant
VOCO London Marylebone —London
- Full-time
- CRM software
- Hotel
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
14d
Bell & Door Assistant
The Standard Hotel —London
- £13.64 an hour
- Nights as needed
- English
- Hotel
- Restaurant
- Employee assistance programme
- Referral programme
Quick apply
Personal Assistant
Metropolitan Police —Westminster
- £37,510 - £40,519 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Writing skills
- Work from home
14d
Building co-ordinator
Heritus Managment —Bracknell
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Sick pay
Quick apply
13d
Guest Services Assistant
The Arts Club - Hotel —London
- Nights as needed
- Hotel
- Organisational skills
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply

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front office assistant jobs near taplow, bkm

Front Office Supervisor

Stoke Park Ltd
Slough

Quick apply

Job details

Permanent | Full-time | Fixed term contract
Up to £35,000 a year
7 days ago

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Guest check-in and check-out
Front of house supervision
Guest relations
Mentoring junior staff
Shift management
Front desk
Cash handling
Hotel front office operations

Full job description

Job Overview:

The Front Office Supervisor supports the Duty Manager(s) in the daily operation of the Front Office, ensuring exceptional guest service, operational accuracy, and smooth coordination across front‑of‑house functions. The role is hands‑on and guest‑facing, supervising the Front Office team on shift and ensuring service delivery meets Stoke Park’s five‑star luxury standards.

The postholder plays a key role in maintaining service consistency, supporting team performance, and ensuring efficient check‑in, check‑out, billing, and guest assistance processes.

Key Responsibilities:

Guest Experience & Service Delivery

Deliver a warm, professional, and personalised guest experience throughout arrival, stay, and departure.
Supervise check‑in and check‑out processes to ensure efficiency, accuracy, and brand‑aligned service.
Handle guest enquiries, requests, and minor complaints professionally, escalating issues to the Duty Manager where required.
Maintain a visible presence at the reception desk and lobby during peak periods to support guest flow and service standards.

Front Office Operations & Coordination

Supervise daily Front Office activities, including reception, concierge, porterage, valet, and guest services where applicable.
Ensure correct room allocations, key control, registration cards, deposits, and billing instructions are followed.
Monitor arrivals, departures, VIPs, group movements, and special requests, ensuring information is clearly communicated to the team.
Support room upgrades, early arrivals, late check‑outs, and special arrangements as authorised by the Duty Manager.
Ensure accurate handovers between shifts and effective communication with Night Team where applicable.

Team Supervision & Support

Supervise Front Office Assistants and Guest Services teams on shift, ensuring clear task allocation and service focus.
Lead by example, upholding grooming, uniform, and behavioural standards at all times.
Deliver shift‑based briefings and communicate operational priorities and guest expectations.
Support on‑the‑job training, coaching, and mentoring of team members.
Monitor team performance, attendance, and conduct, escalating concerns to the Duty Manager.

Revenue Protection & Administration

Ensure accurate handling of cash, card payments, guest folios, and billing queries.
Support revenue protection through operational diligence and attention to detail.
Assist with lost property procedures, guest deliveries, and luggage handling records.
Ensure GDPR compliance and confidentiality of guest information at all times.

Standards, Safety & Compliance

Ensure compliance with all health & safety, fire safety, security, and emergency procedures on shift.
Maintain a clean, organised, and professional front office environment.
Ensure all team members adhere to hotel policies and the Employee Handbook.

General Responsibilities:

Adhere to all Stoke Park policies and procedures, including those relating to health & safety, fire, first aid, and security.
Undertake any other reasonable duties aligned to the role as directed by the Duty Manager(s) or Front Office Manager
Be flexible to support operational requirements during high occupancy, events, and VIP periods.

Notes:

This job description outlines the key responsibilities, objectives and scope of the role as it currently stands. It is not an exhaustive list, and the postholder may be required to carry out other duties as reasonably required, including duties of a similar or related nature, in line with the needs of the business.

Hours/Week: 48 Hours – May include weekend and bank holidays.

Job Types: Full-time, Permanent, Fixed term contract

Pay: Up to £35,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Slough SL2 4PG: reliably commute or plan to relocate before starting work (required)

Experience:

5‑star luxury hotel: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

front office assistant jobs in taplow, bkm

Front Office Supervisor

Medical Receptionist/Assistant

Guest Service Assistant

Housekeeping Manager

Customer Services Assistant/Receptionist/ Front of House / Member Experience

Sales Assistant

Translations Editorial and Social Media Assistant

Translations Editorial and Social Media Assistant

Night Duty Manager

Care Home Customer Support Assistant

Nights Guest Service Assistant

Front of House Assistant - Ember Locke

Administrative Assistant (Maternity Cover)

General Assistant

Team Member (Delivery)

Finance & Reservation Assistant

Bell & Door Assistant

Personal Assistant

Building co-ordinator

Guest Services Assistant

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