Bt Work, Jobs (with Salaries)

Customer Service Advisor - BT
BT Local Business —Burscough
- From £25,900 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
1d
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Front End Software Engineering Specialist
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ITSM Application Support - Remedy
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Full Stack Developer
BT —Manchester
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Sales Administrator
BT Local Business Birmingham to Hereford —Birmingham
- £26,437 - £27,637 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
4d
Data Network Professional
BT —Exeter
- Continuous improvement
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8d
Digital Design Professional
BT —Manchester
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Solution Architect
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Solution Designer
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Device Technical Standards Specialist
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Sales Development Representative
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Cloud & Connectivity Consultant
BT Local Business —Eastbourne
- £40,000 - £55,000 a year
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Senior Java Full-Stack Engineer
BT —Birmingham
- Hybrid work
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1d
Supportability Engineering Specialist
BT —London
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- Analysis skills
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Project Manager
BT —Belfast
- Project management
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6d
Software Engineering Professional
BT Group —Cheltenham
- Full-time
- Java
- SQL
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- Annual leave
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Sales Team Lead
BT —Birmingham
- Hybrid work
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4d
SDR Sales Manager
BT Local Business —Eastbourne
- Full-time
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- Bachelor's degree
- Business

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Customer Service Advisor - BT

BT Local Business
Burscough

Quick apply

Job details

Full-time
From £25,900 a year
1 day ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
Telecommunication
Communication skills

Full job description

Job title: Customer Service Advisor

Location: Burscough, Ormskirk

Salary: From £25,900 + Bonus Scheme

Hours: Monday to Friday, 9:00am – 5:30pm

Looking for a role where no two days are the same?

At BT Local Business Liverpool, Chester & North Wales, we're looking for a confident and customer-focused individual to join our team as an Inbound Customer Service Advisor.

This is a great opportunity for someone who enjoys speaking to people, solving problems and making a real difference to the customer experience. Full training will be provided through the BT Training Academy, so no previous telecoms experience is needed — just the right attitude.

What You'll Be Doing

Handling inbound calls from existing business customers
Taking ownership of customer queries and seeing them through to resolution
Updating customer records and CRM systems accurately
Liaising with internal teams to ensure customers get the best possible outcome
Supporting customers through changes to their services or accounts
Contributing to a positive, professional customer experience every time

What We Offer

Starting salary from £25,900 plus bonus scheme
Full training and ongoing support through the BT Training Academy
Modern, refurbished offices based in Burscough
Friendly and supportive team environment with over 40 colleagues
Company-funded social events and incentives
Pension contributions and healthcare cash plan
Cycle-to-work scheme
Option to purchase additional annual leave
Free parking nearby

About Us

BT Local Business Liverpool, Chester & North Wales is one of the longest-standing BT partners in the UK, supporting businesses across the region for over 20 years. As an independently owned business within the BT Local Business network, we combine the backing of a nationally recognised brand with the culture and support of a close-knit local team.

We're proud to have won multiple awards for customer service and business performance — and with continued growth across the business, there's never been a better time to join us.

What We're Looking For

Previous customer service or call handling experience preferred
A confident, friendly telephone manner
Strong listening and communication skills
Comfortable working in a fast-paced environment
Positive attitude and willingness to learn

Job Type: Full-time, Permanent

Benefits:

Company events
Company pension
Cycle to work scheme
Health & wellbeing programme

Experience:

Customer service or inbound call handling: 1 year (preferred)

Pay: From £25,900.00 per year

Benefits:

Company events
Cycle to work scheme
Free parking
Health & wellbeing programme

Work Location: In person

Quick apply

Refine Your Search

bt jobs

Customer Service Advisor - BT

Cyber Security Ops. Specialist

Front End Software Engineering Specialist

ITSM Application Support - Remedy

Full Stack Developer

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Data Network Professional

Digital Design Professional

Solution Architect

Solution Designer

Device Technical Standards Specialist

Sales Development Representative

Network Design and Test Professional

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Senior Java Full-Stack Engineer

Supportability Engineering Specialist

Project Manager

Software Engineering Professional

Sales Team Lead

SDR Sales Manager

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