Customer support & client services occupations Work, Jobs in Thatcham, Brk (with Salaries)

Customer Service Executive
Novuna —Newbury
- Hybrid work
- Computer literacy
- Communication skills
Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
Customer Services Representative
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Typing
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Customer Success Manager
Mysoft —Church Crookham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Travel
- Free parking
- Employee assistance programme
Quick apply
13d
Enquiries Assistant
The Old Station Nursery —Theale
- £30,000 a year
- Full-time
- Computer literacy
- Continuous improvement
- Organisational skills
Quick apply
13h
Customer Services Advisor - Careline and OOH
SNG (Sovereign Network Group) —Greenham
- £26,936 a year
- Weekend availability
- Computer literacy
- Computer skills
14h
Customer Account Support Specialist
Dexcom —Bracknell
- Full-time
- Remote
- Microsoft Excel
- Sales
- Travel
Member Advisor
Lifetime Legal Ltd —Wokingham
- £28,500 - £33,500 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Employee discount
Quick apply
Customer Service Advisor - Maternity Cover
Collard Group Ltd —Andover
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
23h
Client Service Manager
Datum Datacentres Ltd —Farnborough
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Management
- Free parking
- Sick pay
Quick apply
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Customer Care Associate
LRG —Camberley
- Remote
- Microsoft Office
- Communication skills
Quick apply
Customer Success Assistant
Lifelong Mobility —Farnham
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
8d
Customer Service Representative - Basingstoke
Diligenta —Basingstoke
- From £26,228 a year
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Audi Corporate Account Executive
Sytner —Reading
- Hybrid work
- Employee discount
Customer Service Advisor
Collard Group Ltd —Reading
- £26,000 - £27,840 a year
- Full-time
- Bilingual
- English
- Data entry
- Life insurance
- Referral programme
Quick apply
23h
Compliance Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £35,000 a year
- Full-time
- Continuous improvement
- Mentoring
- Organisational skills
Quick apply
7d
Customer Services Executive
Memiah Limited —Camberley
- £26,500 - £29,000 a year
- Monday to Friday
- Hybrid work
- CRM software
- Phone etiquette
- Leadership
- Flexible schedule
Quick apply
7d
Customer Service Advisor - Adult Learning
Civic Recruitment Limited —Fawley
- £18.75 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Contact Advisors x5
Abri —Bracknell
- £29,386.26 a year
- Full-time
- Computer literacy
- Computer skills
1d

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Customer Service Executive

Novuna -
Newbury

Apply Now

Job details

Permanent | Fixed term contract

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
Computer literacy
Customer support
Customer interaction
Communication skills

Full job description

Do you thrive on helping customers and providing exceptional service? Are you confident communicating over the phone and solving problems? Would you like to play a key role in supporting customers on their journey towards more sustainable, carbon-free driving?
If your answer is 'yes' then keep reading.
Who we are.
From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.
What you'll do.
As a Customer Service Advisor, you'll be the first point of contact for our vehicle leasing customers, providing a professional and positive experience across phone and email channels. You'll support customers with a wide range of queries, using your problem-solving skills and customer-focused approach to deliver effective solutions. You'll benefit from comprehensive training and access to industry-leading development programmes, giving you the knowledge to succeed.
Your first month will be based in our Newbury office, where you'll take part in a structured onboarding programme designed to build your expertise, develop key skills, and introduce you to Novuna's culture and ways of working. Following this initial training period, you'll move to a hybrid working model, spending 50% of your time in the office and the remainder working remotely.
We have a permanent role and a 12 month fixed-term contract available.

You'll also:
Deliver exceptional customer service across phone and email channels, ensuring every interaction is professional, positive, and customer-focused
Take ownership of customer enquiries, resolving issues efficiently and striving to achieve first-contact resolution wherever possible
Build strong relationships with customers by providing clear communication, guidance, and support throughout their journey
Work closely with specialist teams to ensure complex queries are handled effectively and customers receive the best possible outcome
What you'll bring.
You're passionate about delivering exceptional customer service and take pride in creating positive experiences for every customer. With a strong attention to detail and a proactive approach, you enjoy taking ownership of enquiries and seeing them through to a successful resolution, ensuring customers receive timely and effective support.

You'll be a great fit if you:
Have a friendly, professional communication style and a genuine passion for delivering outstanding customer service
Possess excellent verbal and written communication skills, with the ability to build rapport and communicate clearly with a wide range of customers
Are confident using IT systems and technology, with the ability to quickly learn new processes and tools
Show initiative, take ownership of your work, and can effectively manage tasks both independently and as part of a team
What's in it for you?
Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:
An excellent bonus scheme
Hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
Being Yourself.
At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.
Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

Apply Now

Refine Your Search

customer support & client services occupations jobs in thatcham, brk

Customer Service Executive

Senior Customer Experience Manager

Customer Services Representative

Customer Success Manager

Enquiries Assistant

Customer Services Advisor - Careline and OOH

Customer Account Support Specialist

Member Advisor

Customer Service Advisor - Maternity Cover

Client Service Manager

Senior Customer Success Manager

Customer Care Associate

Customer Success Assistant

Customer Service Representative - Basingstoke

Audi Corporate Account Executive

Customer Service Advisor

Compliance Service Delivery Lead

Customer Services Executive

Customer Service Advisor - Adult Learning

Customer Contact Advisors x5

I want to receive the latest job alerts for customer support & client services occupations in thatcham, brk

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