Customer success manager Work, Jobs in Broadstone, Dor (with Salaries)

Customer Success Manager
Nourish Care —Bournemouth
- Hybrid work
- CRM software
- Customer service
- Travel
- Annual leave
- Employee assistance programme
Client Value Manager
Codestone —Poole
- Hybrid work
- Management
- Data analysis skills
- Bachelor's degree
5d
Client Intake Manager
Lawhive —Poole
- Full-time
- Hybrid work
- Annual leave
10d
Business Development Manager - Commercial & Industrial
REXEL —Poole
- Full-time
- Hybrid work
- Business development
- Negotiation
- Annual leave
- Employee discount
Quick apply
Sales Manager
Furniture Village —Poole
- £51,500 - £61,800 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
Quick apply
Senior Business Development Manager
Nourish Care —Bournemouth
- Full-time
- Hybrid work
- CRM software
- Research
- Business development
- Annual leave
- Employee assistance programme
Delivery Station Liaison Agent
Amazon UK Services Ltd. —Bournemouth
- Full-time
- English
Account Manager
I-Fulfilment —West Highcliffe
- £37,500 - £40,000 a year
- Full-time
- Business development
- Continuous improvement
- Organisational skills
Quick apply
Contact Centre Director
Churchill Retirement PLC —Ringwood
- Full-time
- Continuous improvement
- Leadership
Business Development Manager
Codestone —Poole
- Hybrid work
- CRM software
- Business development
- Presentation skills
13d
Sales Assistant
Topps Tiles —Poole
- £10.85 - £12.71 an hour
- Weekend availability
- Customer service
- No experience needed
- Retail sales
- Employee discount
Sales Development Representative
Nourish Care —Bournemouth
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Store Manager
Lidl —Bournemouth
- £46,000 - £66,000 a year
- Full-time
- Communication skills
- Time management
- Store discount
- Employee discount
1h
Store Manager
Lush —Poole
- £34,750 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Employee assistance programme
- Employee discount
Quick apply
4h
Assistant Branch Manager
Travis Perkins —Poole
- Full-time
- Customer service
- Negotiation
Territory Sales Representative
Molson Coors Brewing Company —Portland
- £51,000 - £67,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Business development
- Health & wellbeing programme
- Annual leave
6d
Senior Commercial Lines Client Service Manager (Construction)
Gallagher —Portland
- £78,500 - £130,500 a year
- Full-time
- Remote
- Bachelor's degree
- Mentoring
- Flexible schedule
Transaction Manager
Van Mossel Automotive Group UK Ltd —Southampton
- £32,500 - £55,000 a year
- Full-time
- Sales
- Computer skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
9d
Sunday Sales Assistant
Shaw Trust —Verwood
- £26,228 a year
- Annual leave
- Employee assistance programme
Sales Manager
NEXT —Poole
- From £26,772 a year
- Weekend availability
- Customer service
- Retail management
- Employee discount
13d

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Customer Success Manager

Nourish Care
Bournemouth

Apply Now

Job details

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Enhanced maternity leave

Qualifications

CRM software
Stakeholder collaboration
Client engagement
Customer service
Process improvement
Contract renewal support
Customer renewal management
Relationship management
Customer interaction
Multidisciplinary collaboration
Account management
Time management

Full job description

Our Purpose

At Nourish Care Systems we are currently expanding our Revenue team following our accelerated growth. Reporting to the Head of Customer Success, the Customer Success Manager will play a crucial role within Nourish Care.

As a current market leader, with over 44,000 service users receiving support, Nourish Care provides a digital solution to the health and social care sector which enhances the process of recording, analysing, and sharing of information.

As an employer, we offer all the support and development our employees need to grow their skills and expertise and we foster a culture of collaboration and contribution.

About the Job

As a Customer Success Manager at Nourish, you will play a pivotal role in ensuring our clients achieve value when using our solution. You will care deeply about our relationships with customers and work collaboratively with them to understand and fulfil their needs. As well as owning renewals for your customers, you will be tasked with identifying growth opportunities within you customer base. You will be responsible for a book of smaller, independent homes who use Nourish. Your ultimate goal will be to ensure those customers are using Nourish in the best way possible, and they are getting value from our solution. To do this, you will need to work cross-functionally with different teams, and be data driven.

The role and your responsibilities

Ensure that all customers are receiving the correct level of engagement with Nourish, based on their type of Organisation
Negotiate renewals and expanded use of our services, working with the Sales Team as appropriate
Deliver strategic level reviews
Contribute to improving both internal and customer facing processes with a view to improving customer experience
Build your personal profile and domain knowledge within the sector
Ensure complete and accurate recording of customer data in our CRM system
Work cross-functionally with sales, product, support teams to deliver an outstanding customer experience

Personal Profile

A passion for how we care for people in society. This may be from work experience or from experiences in your personal life. What matters is that you feel connected with our goals as a business to make care better. Clinical experience desirable
A process mindset, able to design effective ways of working for our team
The intellect to solve problems and find a way to achieve your goals
A strong work ethic, always able to organise effectively, work within a team and take accountability for your own actions and results
A consultative approach, with excellent active listening skills, a humble style and a willingness to learn

Required experience

2+ years in a customer facing role – ideally Customer Success
Ideally experience working for a fast growing business
Experience working in Customer Success at scale (you will be owning 200+ customers)
Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously
Enjoys working closely with customers to ensure complete satisfaction
Be a quick learner and have the ability to work effectively in a constantly evolving scale-up environment
Willing and able to travel

As an employer, we offer all the support and development our employees need to grow their skills and expertise and we foster a culture of collaboration and contribution.

Nourish Benefits:

25 Days paid leave + Public holidays
Private Medical Insurance
Group Life Assurance
Dental Cover
Optical Cover
Enhanced Maternity leave
Pension Contribution
Employee Assistance Programme
Birthday Day off
and many more.....

Apply Now

Refine Your Search

customer success manager jobs in broadstone, dor

Customer Success Manager

Client Value Manager

Client Intake Manager

Business Development Manager - Commercial & Industrial

Sales Manager

Senior Business Development Manager

Delivery Station Liaison Agent

Account Manager

Contact Centre Director

Business Development Manager

Sales Assistant

Sales Development Representative

Store Manager

Store Manager

Assistant Branch Manager

Territory Sales Representative

Senior Commercial Lines Client Service Manager (Construction)

Transaction Manager

Sunday Sales Assistant

Sales Manager

I want to receive the latest job alerts for customer success manager in broadstone, dor

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