Complaints manager Work, Jobs in Milton Ernest, Bdf (with Salaries)

Operations Manager
ELMS Health Solutions Ltd —Cambourne
- £38,000 - £45,000 a year
- Full-time
- Continuous improvement
- Team management
- Travel
- Free parking
- Annual leave
Quick apply
2d
Deputy Manager
Aspire Childrens Care —Milton Keynes
- From £40,000 a year
- Full-time
- Childcare
- Management
- Computer literacy
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Quality and Risk Manager
Circle Health Group —Bedford
- Up to £60,000 a year
- Part-time
- Hospital
- Writing skills
- Training & development
- Employee discount
- Life insurance
Risk Officer
MaPS —Bedford
- £48,000 a year
- Hybrid work
- SharePoint
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
12d
Repairs Officer
Civic Recruitment Limited —Kettering
- £39.50 an hour
- Full-time
- Supervising experience
- Project management
- Continuous improvement
Quick apply
12d
Registered Manager of 16-17 Supported Accommodation
YMCA MK —Milton Keynes
- £45,000 - £50,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
- Employee discount
Quick apply
10d
Operations Manager
Waste Water Management Services (WWMS LTD) —Kettering
- £40,000 - £42,000 a year
- Full-time
- Team management
- Leadership
Quick apply
3d
Partnership Manager
Citrus Group —Wellingborough
- £32,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Travel
- Free parking
- Employee assistance programme
Quick apply
Marketing Manager
MaPS —Bedford
- £55,000 a year
- Hybrid work
- Marketing
- Presentation skills
- No degree
- Annual leave
- Employee assistance programme
Quality Assurance Manager
Activinsights Ltd —Kimbolton
- Full-time
- Bachelor's degree
- Continuous improvement
- No degree
- Free parking
- Life insurance
Quick apply
11d
Deputy Home Manager
Dial House Care Ltd —Bedford
- £48,000 - £50,000 a year
- Full-time
- Management
- Nursing home
- Mentoring
- Free parking
- Health & wellbeing programme
Quick apply
Strategic Relationship Manager
FCDO Services —Hanslope
- £58,209 - £66,877 a year
- Full-time
- Business development
- Presentation skills
- No degree
Senior Administrative Officer - Bedfordshire - East of England
HM Prison & Probation Service —Bedford
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee discount
5d
Depot Manager Huntingdon
Kelling Group Limited. —Huntingdon
- From £43,200 a year
- Full-time
- Continuous improvement
- Training & development
- Leadership
- Life insurance
- Referral programme
Quick apply
4d
Learning Experience Manager
Sava School of Surveying —Milton Keynes
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Management
- Writing skills
- Annual leave
Quick apply
Practice Manager
Mayfield Surgery —Northampton
- Full-time
- Continuous improvement
- Team management
- Human resources
- Free parking
Quick apply
6d
General Manager
The Wheatsheaf —Milton Keynes
- £38,000 - £45,000 a year
- Full-time
- Hotel
- Supervising experience
- In-person
Quick apply
6d
Quality and Environmental (Technical Services Coordinator)
East Anglian Galvanizing Limited —Huntingdon
- Up to £35,000 a year
- 8 hour shift
- Computer literacy
- Quality control
- In-person
- Free parking
- Store discount
Quick apply
12d
Senior Operational Leader - Corby
Department for Work and Pensions —Corby
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Customer service
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
11d
Service Manager - Milton Keynes
Chapter 2 —Milton Keynes
- £55,000 a year
- Hybrid work
- Business development
- Travel
- Organisational skills

I want to receive the latest job alerts for complaints manager in milton ernest, bdf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Operations Manager

ELMS Health Solutions Ltd
Cambourne

Quick apply

Job details

Full-time
£38,000 - £45,000 a year
2 days ago

Benefits

Free parking
Annual leave
Company pension
Company events
Gym membership
Pay rise
On-site parking

Qualifications

Operations management
Employee relations
Quality assurance
Continuous improvement
Continuous improvement cycles oversight
Team management
Care Quality Commission compliance oversight
Risk management
Human resources
Management reporting
Care Quality Commission standards
Communication skills
Internal quality assurance
Corporate regulatory compliance oversight
Operations leadership experience
Rota coordination

Full job description

Help shape the next stage of a growing home care service

ELMS Health Solutions Ltd is a CQC-registered domiciliary care provider supporting adults to live independently in their own homes across Cambridgeshire and Norfolk. As we grow, we are strengthening our operational leadership so that quality, compliance and a personal approach remain at the heart of the service.

This is an opportunity for an experienced operations professional to take ownership of the systems, people processes and operational oversight that enable a regulated service to run well. You will work closely with the Registered Manager and Director, with the authority to improve processes, bring greater clarity and accountability, and help build an organisation that is ready for sustainable growth.

Why join ELMS?

Primarily office-based working, balanced with purposeful visits to teams and operational locations.
25 days’ annual leave plus Bank Holidays, increasing after three and five years’ service.
Gym membership and company pension scheme.
Funded training and continuing professional development.
Direct access to the Registered Manager and Director, with the opportunity to influence how the service develops.
A role with genuine scope to shape systems, strengthen operational practice and make a visible difference.

What you will lead

The day-to-day operational performance of the service, ensuring priorities are clear and followed through.
Operational governance, management reporting, risk tracking and readiness for CQC assessment.
HR operations, including onboarding, employee records, absence processes and coordination of formal people matters.
Workforce oversight, including capacity, rostering risks, visit completion and timely escalation of concerns.
Quality assurance systems for care records, audits, incidents, complaints and improvement actions.
Continuous improvement across systems, processes and communication.
What you will oversee, with support from others
Care coordinators and operational colleagues responsible for rotas, care documentation and day-to-day service delivery.
Supervision, appraisal, competency and spot-check schedules, working with team leaders and senior staff.
Payroll information, invoicing and financial administration, working with payroll, accountants and the Director.
Complex HR, legal and immigration compliance matters, with support from retained professional advisers.
Safeguarding and clinical matters, with clear escalation to the Registered Manager.

What success will look like

Operational risks are identified early and acted on before they become crises.
Managers have accurate information and clear recommendations on which to base decisions.
Compliance evidence, records and improvement plans are current and easy to retrieve.
Teams understand expectations, responsibilities and escalation routes.
The Registered Manager has greater capacity for clinical leadership, regulatory relationships and strategic direction.
ELMS can grow without compromising quality, responsiveness or staff support.

About you

You may already work in adult social care, but this is not essential. We welcome applications from experienced operational leaders in healthcare, professional services, facilities management, financial services or another regulated environment.

At least three years’ experience in an operational or management role within a regulated or quality-focused environment.
Experience coordinating several workstreams and bringing structure to complex operations.
Practical knowledge of HR processes, including absence management and formal employee relations procedures.
Experience producing management information, governance reports and clear recommendations for senior leaders.
Sound judgement, critical thinking and the confidence to make proportionate decisions within agreed authority.
Strong systems capability, including Microsoft 365. Experience of CareLineLive or another care-management system would be useful.
The communication skills to build trust, challenge constructively and influence people at different levels.

Desirable, but not essential

Knowledge of CQC regulation and adult social care.
A management qualification such as ILM, CMI or equivalent.
Experience of UKVI sponsor compliance.
A Level 4 or 5 qualification in Health and Social Care.

Practical information

The role is primarily office based, with regular travel to ELMS locations and teams across Cambridgeshire and Norfolk. The expected frequency of travel, mileage arrangements, core hours and any out-of-hours responsibilities will be discussed clearly during the recruitment process. An Enhanced DBS check and satisfactory right-to-work checks will be required. ELMS Health Solutions Ltd is committed to equality, diversity and inclusion and welcomes applications from candidates with a range of professional backgrounds.

Pay: £38,000.00-£45,000.00 per year

Benefits:

Company events
Company pension
Free parking
Gym membership
On-site parking
Pay rise

Work Location: In person

Quick apply

Refine Your Search

complaints manager jobs in milton ernest, bdf

Operations Manager

Deputy Manager

Quality and Risk Manager

Risk Officer

Repairs Officer

Registered Manager of 16-17 Supported Accommodation

Operations Manager

Partnership Manager

Marketing Manager

Quality Assurance Manager

Deputy Home Manager

Strategic Relationship Manager

Senior Administrative Officer - Bedfordshire - East of England

Depot Manager Huntingdon

Learning Experience Manager

Practice Manager

General Manager

Quality and Environmental (Technical Services Coordinator)

Senior Operational Leader - Corby

Service Manager - Milton Keynes

I want to receive the latest job alerts for complaints manager in milton ernest, bdf

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected