User experience manager Work, Jobs in Allestree, Dby (with Salaries)

Property Repairs Helpdesk Supervisor – CAS-2
Nacro —Derby
- £31,982 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
Security Team Member
University of Derby —Derby
- £32,217 - £38,170 a year
- Full-time
- Customer service
- Analysis skills
- University
- Annual leave
- Employee assistance programme
13d
Business Development Representative
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Hybrid work
- CRM software
- ERP systems
- IT
- Annual leave
- Work from home
Quick apply
Activities Coordinator
Rosmead Healthcare Ltd —Derby
- From £13.05 an hour
- Full-time
- Nursing home
- In-person
- Care plans
- Free parking
Quick apply
14d
Facilities Manager
JLL —Derby
- Full-time
- Management
- Data analysis skills
- Microsoft Office
Operational Lead – MP Connect
Mineral Products Qualification Council (MPQC) —Eastwood
- From £26,000 a year
- Part-time
- Management
- Customer service
- Supervising experience
Quick apply
International Compliance Advisor
University of Derby —Kedleston
- £26,981 - £32,445 a year
- Weekend availability
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Mental Health Support Worker
New Spring Lodge —Derby
- From £12.71 an hour
- Full-time
- Applied behaviour analysis
- Medication administration
- Experience working with children
- Sick pay
Quick apply
Complex Needs Team Leader
Prudent Supported Living Limited —Long Eaton
- £14.50 an hour
- Full-time
- IT
- In-person
- Care plans
- Free parking
- Paid training
Quick apply
Head of Health Safety and Wellbeing
Balfour Beatty —Derby
- Hybrid work
- Leadership
- Annual leave
8d
Care Coordinator
Cera Care —Derby
- £29,100 a year
- Temporary
- Employee assistance programme
- Employee discount
9d
Night Manager
ASDA —Derby
- Weekend availability
- Supervising experience
- In-person
- Retail management
- Annual leave
- Employee assistance programme
10d
Facilities Manager
Integral UK —Derby
- Full-time
- Management
- Data analysis skills
- Microsoft Office
Quick apply
Desktop Support Analyst - Derby
Brightwell —Derby
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
Digital Content Assistant (Nottingham, UK)
Videojet —Nottingham
- Full-time
- Hybrid work
- IT
Shift Manager
GXO Logistics —Ilkeston
- Up to £34,173 a year
- Full-time
- Warehouse experience
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Area Sales Manager
Scruffs Workwear LTD —Nottingham
- £32,507.95 - £63,662.10 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Work from home
Quick apply
10d
Duty Manager
Loughborough University —Loughborough
- £27,290 a year
- Weekend availability
- Hybrid work
- University
- Leadership
Breakfast and Afterschool club Manager - Level 3 Qualified
The Lime Trees —Mountsorrel
- £12.85 an hour
- Part-time
- Childcare
- In-person
- Teaching
- Annual leave
Quick apply
End User IT Support Manager
Brush Group —Loughborough
- Hybrid work
- Organisational skills
- IT
- Employee assistance programme
- Life insurance
8d

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user experience manager jobs near allestree, dby

Property Repairs Helpdesk Supervisor – CAS-2

Nacro -
Derby

Quick apply

Job details

Permanent | Full-time
£31,982 a year
7 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Maintenance
Microsoft Office
Administrative experience
Supervising experience
Organisational skills
Leadership
Communication skills

Full job description

Location: Derby
Job Type: Full Time, Permanent
Salary: £31,982 per annum
Working Hours: 37.5 hours per week
Enhanced dbs required

Some organisations talk about making a difference, at Nacro, do it every day.

We support people to build brighter futures, helping individuals overcome barriers and move forward with confidence. To do this, we need passionate, committed people who want to make a real difference.

We are now looking for a Property Repairs Helpdesk Supervisor to join our Community Accommodation Service – 2 (CAS-2) Property Team in Derby. This is an exciting opportunity to play a key role in delivering an effective repairs and maintenance service across Nacro’s CAS-2 property portfolio.

Who Are We Looking For?

We are looking for an organised and proactive supervisor who can support the smooth running of the CAS-2 Property Repairs Helpdesk while leading and motivating a small team.

You will work closely with operational teams, surveyors, contractors, landlords, and external stakeholders to ensure repairs are delivered efficiently, contractual targets are achieved, and service standards remain high.

This role is ideal for someone with experience in property repairs or maintenance within the social housing or private rented sector who is ready to step into, or further develop within, a supervisory position.

Key Responsibilities

Supervise the day-to-day operation of the CAS-2 Property Repairs Helpdesk, ensuring efficient service delivery
Support and guide Helpdesk staff, maintaining appropriate staffing levels and team performance
Ensure repair requests are processed promptly and in line with contractual and performance targets
Resolve queries and support problem-solving to ensure effective outcomes for service users and stakeholders
Liaise with CAS-2 Managers and commissioners regarding repair progress and escalated issues
Work collaboratively with surveyors, operational teams, contractors, landlords, and the Nacro Leasing Team
Oversee contractor performance updates to ensure jobs are allocated effectively and deliver value for money
Coordinate responses to repair quality concerns and ensure learning informs contractor and landlord reviews
Support pre- and post-inspections and property condition surveys alongside surveyors
Compile and analyse repairs and maintenance data to produce performance reports and KPI information
Deputise for the Property Repairs Helpdesk Manager during periods of absence

Who Will Thrive in This Role?

Strong communicators who can confidently engage with a range of internal and external stakeholders
Organised professionals who can manage competing priorities and work effectively under pressure
Detail-focused individuals with strong administrative and reporting skills
Collaborative team players with leadership or supervisory experience
Problem-solvers who can respond positively to challenges and changing priorities

Essential Skills & Experience

Minimum of two years’ experience in property repairs and maintenance within the social housing or private rented sector
Ideally experienced within a property repairs helpdesk environment
Strong understanding of the rented and/or social housing sector
Experience managing complex administrative systems
Excellent written and verbal communication skills
Strong organisational skills with the ability to prioritise workloads and meet deadlines
Experience monitoring KPIs and producing performance reports
Good ICT skills, including Microsoft Excel, Word, and Outlook
Excellent attention to detail

Why Join Nacro?

At Nacro, you’ll be part of an organisation committed to creating positive change for individuals and communities across the UK. We value diversity, inclusion, collaboration, and professional development, and we’re committed to supporting our colleagues to thrive.

If you’re looking for a rewarding role where your skills can make a genuine impact, we’d love to hear from you.

Quick apply

Refine Your Search

user experience manager jobs in allestree, dby

Property Repairs Helpdesk Supervisor – CAS-2

Security Team Member

Business Development Representative

Activities Coordinator

Facilities Manager

Operational Lead – MP Connect

International Compliance Advisor

Mental Health Support Worker

Complex Needs Team Leader

Head of Health Safety and Wellbeing

Care Coordinator

Night Manager

Facilities Manager

Desktop Support Analyst - Derby

Digital Content Assistant (Nottingham, UK)

Shift Manager

Area Sales Manager

Duty Manager

Breakfast and Afterschool club Manager - Level 3 Qualified

End User IT Support Manager

I want to receive the latest job alerts for user experience manager in allestree, dby

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