Operations manager Work, Jobs in Freuchie, Fif (with Salaries)

Customer Experience Manager (Customer Operations/Fulfilment & Planning Manager)
Halley Stevensons Ltd —Dundee
- From £1 a year
- Full-time
- Sales
- Customer service
- ERP systems
- Life insurance
Quick apply
General Manager - Operations
Kingdom Taverns —St. Andrews
- £26,189.43 - £63,913.83 a year
- Full-time
- Bar
- Restaurant management
- In-person
Quick apply
7d
Senior Production Manager
Raytheon —Glenrothes
- Full-time
- Hybrid work
- Team management
- Leadership
- Communication skills
- Sick pay
7d
Production Manager
Raytheon —Glenrothes
- Weekend availability
- Continuous improvement
- Training & development
- Communication skills
- Sick pay
14d
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Dundee
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Procurement Manager Operations
Apex Hotels Ltd —Edinburgh
- Full-time
- Hybrid work
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
Business Operations Manager
CGEN Engineering Ltd —Edinburgh
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- CRM software
- Bachelor's degree
- No degree
Quick apply
6d
Investment Operations Manager
Standard Life —Edinburgh
- From £60,800 a year
- Leadership
- Annual leave
8d
Regional Operations Manager
Indie Campers | LinkedIn —Edinburgh
- Weekend availability
- English
- Continuous improvement
- Driving
Quick apply
5d
Bonar Hall Venue Operations Manager
Dundee University Students Association —Dundee
- £29,743 - £29,744 a year
- Overtime
- Social media management
- University
- Team management
Quick apply
8d
Conference & Meetings Operations Manager
Elior UK —Edinburgh
- £36,000 a year
- Full-time
- Hospitality
- Continuous improvement
- Team management
Quick apply
Assistant Facilities Manager
Sodexo —Edinburgh
- £35,000 a year
- Full-time
- Team management
- Training & development
- Communication skills
- Employee assistance programme
Quick apply
7d
The Liar Bar Venue Operations Manager
Dundee University Students Association —Dundee
- £29,743 - £29,744 a year
- Overtime
- Hospitality
- Bar
- University
Quick apply
8d
Branch Manager (Easter Road)
Duncan & Todd Opticians —Edinburgh
- From £28,000 a year
- Full-time
- Supervising experience
- Patient care
- In-person
- Annual leave
- Employee discount
Quick apply
12d
Operations Manager - Subsea Cables
Briggs Marine Contractors Ltd —Burntisland
- £60,000 - £85,000 a year
- Full-time
- Engineering
- Continuous improvement
- Travel
Quick apply
Operations Manager, Edinburgh
Pass the Keys —Edinburgh
- £30,000 - £32,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Guest services
Quick apply
1d
Night Operations Supervisor
Unite Students —Edinburgh
- £36,000 - £38,000 a year
- Night shift
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Employee assistance programme
Cleaning Operations Manager
BidvestNoonan —Musselburgh
- £38,000 a year
- Full-time
- Customer service
- English
- Team management
Quick apply
5h
Business Architect Manager, Consumer, ERI & TMT, Operations Industry & Domain Solutions, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- Microsoft Powerpoint
- No degree
- AI
Operations delivery lead - Pension
SECCL —Edinburgh
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Leadership
- Tax experience
- Employee discount

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Customer Experience Manager (Customer Operations/Fulfilment & Planning Manager)

Halley Stevensons Ltd -
Dundee

Quick apply

Job details

Permanent | Full-time
From £1 a year

Benefits

Company pension
Life insurance
On-site parking

Qualifications

Sales
Customer service
CIPS
ERP systems
Logistics
Sales administration
Numeracy
Production planning
B2B
B2B sales
IT
Leadership
Communication skills

Full job description

Looking for a career where your work really matters – and where you’ll share in the success of the business? Join us at world leading specialists in waterproofed textiles Halley Stevensons, a proud employee-owned company, where every team member has a real stake in our future.

About the role

Do you have a passion for providing exceptional customer service and continuous improvement? We're searching for a dedicated Customer Experience Manager to align customer commitments, production plans & dispatch activity.

Role purpose

To lead the fulfilment function from order confirmation through production planning, delivery management, logistics coordination and dispatch. The Customer Experience Manager ensures that customer orders are visible, prioritised, planned, progressed and shipped in line with realistic commitments.

The role requires strong commercial understanding, practical knowledge of manufacturing processes, and the ability to coordinate across Sales, Production, QC, Operations, Warehouse and Finance. It should improve delivery reliability, customer communication, order book control and cost-effective logistics performance.

Key responsibilities

Management of the following functions and team

Order Fulfilment - ensure customer orders, specifications, delivery dates, pricing references and special requirements are accurately captured and communicated.

Production planning & scheduling - translate customer demand and delivery priorities into a practical production plan with Production and Operations colleagues.

Logistics, shipping and dispatch - experience coordinating production plans, order priorities, delivery dates and cross-functional planning meetings.

Essential Knowledge, Skills & Experience

Order Fulfilment

· Order-to-dispatch processes in a manufacturing or product supply environment.

· Customer order management and delivery-promise discipline.

· Commercial trade-offs between service, cost, margin and operational feasibility.

· KPI reporting for OTIF, late orders, backlog, dispatch accuracy and freight cost.

Production planning & scheduling

· Production planning basics, including capacity, sequencing, lead times and bottlenecks.

· Stock, WIP and finished-goods understanding

· How quality holds, rework, material shortages and machine downtime affect customer delivery.

Logistics, shipping & dispatch

· Transport booking, dispatch coordination & delivery documentation.

Desirable Experience

Textiles or technical products - experience in textiles, fabric finishing, coating, technical fabrics, apparel/fabric supply, chemicals, packaging, paper, industrial consumables or other batch/process manufacturing.

B2B manufacturing - experience in made-to-order, batch, small-run or customer-specific production environments.

Production planning systems - experience using ERP, MRP, scheduling, demand planning or warehouse/order management systems.

Export and international logistics - understanding of export documentation, customs information, Incoterms, freight forwarders or customer-specific shipping requirements.

S&OP / planning rhythm - experience supporting sales and operations planning, order book reviews or structured demand/capacity meetings.

Customer service leadership - experience leading customer service, sales administration or order management teams in a B2B setting.

Inventory and WIP control - experience improving stock accuracy, WIP visibility, ageing orders or dispatch readiness.

Continuous improvement - Lean, 5 Whys, process mapping, visual management or other practical improvement tools.

Qualifications

Essential - good general education, with strong numeracy, literacy, IT and communication skills. Demonstrable experience in fulfilment, logistics, planning, customer operations or manufacturing coordination.

Desirable - supply chain, logistics, business, operations management, CIPS, APICS/CPIM, Lean or project/process improvement qualification

Package offered

Salary - competitive salary - depending on qualifications & experience

Bonus - discretionary non-contractual bonus may be considered.

Benefits - Pension Contributions, Life Insurance, 32 days holiday & on-site parking

Working hours - 37hrs per week, Monday to Friday

Relocation support - may be considered for the right candidate

Employee Owned Company - eligible to become a beneficiary of the Trust after 12 months of employment.

At Halley Stevensons we’re not just colleagues – we’re co-owners. That means we’re all working together towards the same goal, and we all share in the rewards. If you’re looking for a role where you can grow, learn, and contribute to something bigger, this could be the perfect fit.

Interested? Apply now, advising of salary expectations, and you could become part of an employee-owned team where your work – and your voice – counts.

Job Types: Full-time, Permanent

Pay: From £1.00 per year

Work Location: In person

Quick apply

Refine Your Search

operations manager jobs in freuchie, fif

Customer Experience Manager (Customer Operations/Fulfilment & Planning Manager)

General Manager - Operations

Senior Production Manager

Production Manager

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Procurement Manager Operations

Business Operations Manager

Investment Operations Manager

Regional Operations Manager

Bonar Hall Venue Operations Manager

Conference & Meetings Operations Manager

Assistant Facilities Manager

The Liar Bar Venue Operations Manager

Branch Manager (Easter Road)

Operations Manager - Subsea Cables

Operations Manager, Edinburgh

Night Operations Supervisor

Cleaning Operations Manager

Business Architect Manager, Consumer, ERI & TMT, Operations Industry & Domain Solutions, Technology & Transformation

Operations delivery lead - Pension

I want to receive the latest job alerts for operations manager in freuchie, fif

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