Operations officer Work, Jobs in Compton, Ham (with Salaries)

Resident Liaison Officer - Social Housing
Sureserve —Havant
- £27,976 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Route Optimisation Officer
Hampshire County Council —Winchester
- £33,178 - £36,369 a year
- Call to connect
- Hybrid work
- Data analysis skills
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
4d
Recruitment Operations Officer
Office for National Statistics —Fareham
- £34,587 a year
- Part-time
- Presentation skills
- Organisational skills
- Communication skills
5d
Recruitment Officer
Grandir UK —Basingstoke
- £30,000 a year
- SharePoint
- In-person
- Annual leave
- Employee discount
Quick apply
Quality Compliance Officer
All Care —Southampton
- £36,000 a year
- Full-time
- Computer literacy
- Care experience
- Administrative experience
Quick apply
5d
Executive Assistant
Abri —Eastleigh
- Up to £38,930 a year
- Full-time
4d
Contract Administration Officer
Balfour Beatty —Southampton
- Hybrid work
- Computer literacy
- Communication skills
- Time management
- Annual leave
Operator - Security Operations Centre (SOC)
Securitas UK —Waterlooville
- £29,374.80 a year
- Weekend availability
- Customer service
- English
- Organisational skills
- Employee discount
Quick apply
Senior Internal Communications and Change Officer
Portsmouth City Council —Portsmouth
- £42,838 - £47,181 a year
- Hybrid work
- English
- No degree
5d
Bid Patrol Relief officer
ASEL —Southampton
- £16.35 an hour
- Weekend availability
- Hospitality
- Customer service
- First Aid Certification
- Employee assistance programme
13d
Operational Support Officer
Office for National Statistics —Fareham
- £28,138 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
4d
Business Support Manager
UK Health Security Agency —Bulford
- £41,983 - £48,128 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Scientific Facilities Project Support Officer
UK Health Security Agency —Porton
- £33,422 - £40,731 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
11d
Resident Liaison Officer - Social Housing
Aaron Services —Havant
- £27,976 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
4d
District Recreation Manager
Forestry Commission —Lyndhurst
- £40,388 - £43,482 a year
- Weekend availability
- Hybrid work
- Microsoft Office
- Business development
- Project management
12d
Security Patrol and Response Officer
Code 9 Security Ltd —Basingstoke
- From £14.60 an hour
- 12 hour shift
- English
- First Aid Certification
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
9d
7.5T Home Delivery Driver / Driver Development Officer
DHL —Southampton
- £44,807.88 a year
- Weekend availability
- Heavy lifting
- Driving
- Classroom experience
- Employee discount
Senior Relief Officer
Mitie —Portsmouth
- £14.50 an hour
- Weekend availability
- Communication skills
Caretaker/Facilities Assistant
Hampshire County Council —Southampton
- £25,186 - £26,244 a year
- Call to connect
- Maintenance
- Annual leave
- Employee assistance programme
Chief Finance Officer - South Coast
The CFO Centre —Southampton
- Hybrid work
Quick apply

I want to receive the latest job alerts for operations officer in compton, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Resident Liaison Officer - Social Housing

Sureserve -
Havant

Quick apply

Job details

£27,976 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Construction experience
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress
Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

operations officer jobs in compton, ham

Resident Liaison Officer - Social Housing

Route Optimisation Officer

Recruitment Operations Officer

Recruitment Officer

Quality Compliance Officer

Executive Assistant

Contract Administration Officer

Operator - Security Operations Centre (SOC)

Senior Internal Communications and Change Officer

Bid Patrol Relief officer

Operational Support Officer

Business Support Manager

Scientific Facilities Project Support Officer

Resident Liaison Officer - Social Housing

District Recreation Manager

Security Patrol and Response Officer

7.5T Home Delivery Driver / Driver Development Officer

Senior Relief Officer

Caretaker/Facilities Assistant

Chief Finance Officer - South Coast

I want to receive the latest job alerts for operations officer in compton, ham

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected