Apprentice technical support engineer Work, Jobs in Kings Bromley, Sts (with Salaries)

Technical Support Advisor
SolaX Power UK Ltd —Atherstone
- From £30,000 a year
- Full-time
- Software troubleshooting
- English
- No degree
- Free parking
- Employee discount
Quick apply
Electrical & Technology Apprentice
COLAS ROADS UK —Wolverhampton
- Hybrid work
- Travel
- Communication skills
- Annual leave
- Employee discount
14d
Welder Fabricator Apprentice
SARIA Ltd —Nuneaton
- Full-time
- Maintenance
- Power tools
- Hand tools
Quick apply
BIM Coordinator
Balfour Beatty Vinci —Birmingham
- Continuous improvement
- Mentoring
- Computer skills
- Free parking
5d
Apprentice Multi-skilled Maintenance Craftsperson – Estates – 98258AP – Apprentice Grade 2
University of Birmingham —Birmingham
- £19,278 - £26,741 a year
- Full-time
- Engineering
- University
- Communication skills
- Annual leave
- Sick pay
2d
Gas Installations Engineer
GreenSquareAccord —Birmingham
- £43,000 a year
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Senior Highways Engineer
AtkinsRéalis —Birmingham
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
Senior Cost Manager (Construction Consultancy)
AECOM —Birmingham
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- IT
Apprentice Customer Service Co-ordinator - 2 year FTC
Equans —Stoke-on-Trent
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
CNC Programmer/Operator
Canal & River Trust —Wolverhampton
- £36,000 - £38,977 a year
- Part-time
- Microsoft Word
- Continuous improvement
- Quality control
Technical Trainer – Access Equipment
JCB —Uttoxeter
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Gym membership
Quick apply
Consultant Transportation Planner
AECOM —Birmingham
- Full-time
- Hybrid work
- Master's degree
- Business development
- Project management
Senior Project Manager
Tilbury Douglas —Birmingham
- Full-time
- Management
- Engineering
- Project management
- Annual leave
- Employee assistance programme
1d
Lead Civil Substation Designer
M Group —Birmingham
- Hybrid work
- Civil engineering
- Continuous improvement
- Mentoring
- Annual leave
13d

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apprentice technical support engineer jobs near kings bromley, sts

Technical Support Advisor

SolaX Power UK Ltd
Atherstone

Quick apply

Job details

Permanent | Full-time
From £30,000 a year

Benefits

Free parking
Casual dress
Company events
Employee discount
On-site parking

Qualifications

Software troubleshooting
English
Technical support
Zendesk
IT support
Communication skills

Full job description

Are you patient, customer-focused communicator looking to step into the booming renewable energy sector?

We are seeking a dedicated Technical Support Advisor to join our UK after-sales team.

Based entirely in our office, you will act as the friendly and essential first point of contact for installers out in the field.

We will provide comprehensive product training, empowering you to confidently provide efficient remote support and guide users through basic troubleshooting for our solar inverters and energy storage systems.

Key Responsibilities:

Dedicated Helpline Support: Act as the primary voice of our company, answering incoming phone calls from UK installers and on-site customers to provide immediate technical assistance.

Guided Troubleshooting: Calmly and clearly guide installers through basic operations, system settings, and standard troubleshooting procedures for our inverters and battery systems.

Ticket Management: Use Zendesk to accurately log, track, and close incoming support cases, ensuring every customer query is handled professionally.

Seamless Escalation: Identify complex technical issues, document the details clearly, and promptly escalate them to our Senior Engineers or R&D team for further investigation.

Requirement:

Experience: Previous experience in a call center, technical support helpline, or a similar customer-facing role. (While not strictly required, a background as an electrician apprentice or practical PV/battery installation experience is a strong bonus!)

Empathy & Resilience: High patience and a strongly customer-oriented mindset. You must be adept at managing the emotional stress of installers who are facing urgent issues on-site.

Communication Skills: Excellent verbal and written English. You must be able to explain technical steps clearly and confidently over the phone.

Professional Skills: Familiarity with standard office tools. Experience with ticketing systems (e.g., Zendesk) is highly preferred.

Mindset: A genuine and strong willingness to learn technical concepts in the renewable energy sector.

Education: No specific degree required - your communication skills, empathy, and eagerness to learn are what matter most to us.

Must have the right to work in the UK without sponsorship.

Pay: From £30,000.00 per year

Benefits:

Casual dress
Company events
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

apprentice technical support engineer jobs in kings bromley, sts

Technical Support Advisor

Electrical & Technology Apprentice

Welder Fabricator Apprentice

BIM Coordinator

Apprentice Multi-skilled Maintenance Craftsperson – Estates – 98258AP – Apprentice Grade 2

Gas Installations Engineer

Senior Highways Engineer

Senior Cost Manager (Construction Consultancy)

Apprentice Customer Service Co-ordinator - 2 year FTC

CNC Programmer/Operator

Technical Trainer – Access Equipment

Consultant Transportation Planner

Senior Project Manager

Lead Civil Substation Designer

I want to receive the latest job alerts for apprentice technical support engineer in kings bromley, sts

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