Customer service/data entry Work, Jobs in Uckfield, Esx (with Salaries)

Customer Service and Account Management adviser
Cadet Direct Ltd —Crowborough
- From £26,500 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Employee discount
Quick apply
4d
Intelligence Unit Support Assistant
Sussex Police —Brighton
- £26,703 - £28,914 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Outlook
- Data entry
- Annual leave
- Employee discount
4d
Customer Service Coordinator
Dolby Vivisol —Crawley
- £24,880 a year
- Full-time
- Customer service
- Organisational skills
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
Administrative Assistants
Adminko —Redhill
- £2,250 a month
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
Quick apply
3d
Evening Customer Service Coordinator
Dolby Vivisol —Crawley
- £24,880 a year
- Full-time
- Computer literacy
- Data entry
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
13d
Payroll Administrator
Sussex Police —Lewes
- £28,914 - £30,897 a year
- Full-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
5d
Junior MDM Analyst
TELESOFT LLC DBA CALERO —Royal Tunbridge Wells
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
Aftersales Advisor (maternity)
BCA —Crawley
- £14.54 an hour
- Monday to Friday
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
14d
Customer Service Administrator
The Pallet Network —Crawley
- Full-time
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Night CCTV Controller
ABM UK —Eastbourne
- Full-time
- Employee discount
Quick apply
Night CCTV Controller
ABM —Eastbourne
- Full-time
Receptionist/Administrator
Gossops Green Medical —Crawley
- £12.71 an hour
- Part-time
- GP surgery experience
- Data entry
- Front desk
- Annual leave
Quick apply
12d
Directory Services and Collaboration Technical Officer
East Sussex County Council —Lewes
10d
Sales Development Representative
BT Local Business —Eastbourne
- Full-time
- Sales
- Business development
- Data entry
- Store discount
- Work from home
Customer Success Executive - Value
Infinity —Reigate
- Up to £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Communication skills
11d
Production Technician (Process)
South East Water —Arlington
- £35,630.66 - £44,188.21 a year
- Weekend availability
- IT
- Annual leave
Administration Assistant - Holy Trinity CofE Secondary School, Crawley
WSCC —Crawley
- Full-time
- Microsoft Word
- Customer service
- Data entry
7d
Legal Assistant
GoodLaw Solicitors LLP —Hove
- From £25,707 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- No degree
- Health & wellbeing programme
- Annual leave
Quick apply
5d
Service and Sales Administrator
Scott Combustion —East Grinstead
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Administrator, Financial Services
SeventySeven Wealth Management —Royal Tunbridge Wells
- Full-time
- Customer service
- Salesforce
- Microsoft Office
- Free parking
- Referral programme
Quick apply

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customer service/data entry jobs near uckfield, esx

Customer Service and Account Management adviser

Cadet Direct Ltd
Crowborough

Quick apply

Job details

Permanent | Full-time
From £26,500 a year
4 days ago

Benefits

Free parking
Casual dress
Company pension
Employee discount
Transport links
On-site parking

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Customer service
Internal department liaison
English
Microsoft Office Suite
E-commerce
Data entry
Relationship management
Customer support
Customer interaction
Account management
Communication skills
Supply chain customer service

Full job description

Company Overview
The Cadet Direct Ltd group of companies is a well-established supplier specializing in military and police/security clothing, footwear, and equipment for various organisations and companies, including direct sales to the general public. Since 1999, the company has built a reputation for providing high-quality products and exceptional mail order services, including next-day delivery on in-stock items.

About the Role

Are you an experienced customer service professional who thrives on building long-term client relationships and managing key accounts end-to-end? We are seeking a proactive, detail-orientedCustomer Service & Account Management Adviser to join our team based in our Crowborough office.

In this dynamic, office-based role, you will be a central part of our friendly on-site team, acting as the primary point of contact for key customer accounts while handling inbound telephone calls, written email correspondence, and managing orders across multiple channels, company websites, and online marketplaces including Amazon and eBay. You’ll manage everything from handling complex product queries to accurately taking and processing sales orders.

Key Responsibilities

Customer Support & Order Entry

Inbound Calls: Handle incoming phone queries efficiently, offering expert product advice, assisting with queries, and resolving problems.
Email, Website & Marketplace Support: Manage the main customer service inbox, website inquiries, and channel messaging, responding with high accuracy, professionalism, and quick turnaround times.
Order Processing: Accurately take, input, and double-check customer orders received via phone, email, websites, and online marketplaces using our internal system.
Maintain up-to-date and complete records of all client interactions and order histories on our CRM system.
Work closely with internal teams (purchasing, warehouse, and finance) to track orders, manage back-orders, and ensure timely dispatch.

Account & Marketplace Management

Act as the dedicated contact for a portfolio of key client accounts, building rapport and understanding their business needs.
Manage customer sales and inquiries across multiple channels, company websites, and online marketplaces, including Amazon and eBay.
Proactively liaise with existing accounts to check on satisfaction, anticipate order cycles, and identify cross-selling or upselling opportunities.
Resolve account discrepancies, website queries, marketplace feedback/messages, and escalations promptly to maintain high retention and satisfaction levels.

What We’re Looking For

Proven Experience: Previous experience in a customer service, order entry, or account management environment will be beneficial.
Multi-Channel & E-Commerce Knowledge: Experience managing Amazon, eBay seller platforms, e-commerce websites, or channel management software will be beneficial.
Multi-Channel Communication: Excellent spoken English for professional telephone calls and flawless written communication for email, website, and marketplace correspondence.
Accuracy & Attention to Detail: High standard of accuracy when taking orders and managing data entry under pressure across multiple platforms.
Technical Skills: Familiarity with CRM systems and order processing software will be beneficial, along with good proficiency in MS Office (Outlook, Excel, Word).
Problem-Solving Ability: A calm, resourceful attitude with strong resolution skills when handling client issues.
Location & Commute: Ability to commute daily to our offices in Crowborough, East Sussex.
Must hold valid Right to Work in the UK.

Pay: From £26,500.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking
Transport links

Work Location: In person

Quick apply

Refine Your Search

customer service/data entry jobs in uckfield, esx

Customer Service and Account Management adviser

Intelligence Unit Support Assistant

Customer Service Coordinator

Administrative Assistants

Evening Customer Service Coordinator

Payroll Administrator

Junior MDM Analyst

Aftersales Advisor (maternity)

Customer Service Administrator

Night CCTV Controller

Night CCTV Controller

Receptionist/Administrator

Directory Services and Collaboration Technical Officer

Sales Development Representative

Customer Success Executive - Value

Production Technician (Process)

Administration Assistant - Holy Trinity CofE Secondary School, Crawley

Legal Assistant

Service and Sales Administrator

Administrator, Financial Services

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