Technical support Work, Jobs in Great Linford, Bkm (with Salaries)

1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Communication skills
Quick apply
14d
Customer Services Agent
Midpoint Communications —Milton Keynes
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Employee discount
Quick apply
1d
Senior IT Support Engineer - On-site Services
GEA Group Aktiengesellschaft —Milton Keynes
- Full-time
- English
- Computer networking
- IT
Automotive Technical Support Specialist
VolkswagenGroup —Milton Keynes
- Full-time
- Hybrid work
- Analysis skills
- Computer skills
- Automotive diagnostics
- Life insurance
11d
Remote Support Engineer
Frossell Recruitment —Milton Keynes
- £37,500 a year
- Full-time
- Schematics
- Engineering
- In-person
- Employee assistance programme
- Employee discount
Quick apply
8d
Freelance Associate Business Analyst Trainer - day rate
Enterprise Analysts —Milton Keynes
- From £400 a day
- English
- Organisational skills
- In-person
Quick apply
11d
Technical Helpdesk
GXO Logistics —Milton Keynes
- £26,000 - £32,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Travel
- Annual leave
Desktop Support Engineer
Getronics —Wellingborough
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Customer Service and technical Support Co-ordinator
Estarli Bikes —Berkhamsted
- £25,000 - £29,000 a year
- Full-time
- CRM software
- Google Suite
- Customer service
- Employee discount
Quick apply
IT Support Analyst 2nd Line
Yusen Logistics (UK) —Northampton
- £39,339.24 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- In-person
- Referral programme
Associate Technical Account Manager
Yardi Systems, Inc. —Milton Keynes
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Customer service
- Profit sharing
Senior IT Technical Support Analyst - fixed term contract
North Hertfordshire District Council —Letchworth
- £39,522 - £45,553 a year
- Hybrid work
- Customer service
- Flexible schedule
Technical Support Technician (Office-Based)
Natus Sensory —Bicester
- Full-time
- Microsoft Office
- Communication skills
- Mechanical knowledge
- Free parking
3rd Line Engineer 24/7
Ekco —Milton Keynes
- Night shift
- Remote
- SharePoint
- Time management
- Annual leave
- Employee assistance programme
Quick apply
IT First Line Support Assistant
ACO Technologies plc —Shefford
- Microsoft Word
- Computer literacy
- Travel
- Annual leave
- Employee assistance programme
11d
IT Support Technician
Kyonet —Bedford
- £26,000 - £28,000 a year
- Weekend availability
- English
- Travel
- Organisational skills
- Free parking
- Employee discount
Quick apply
10h
Principal Technical Support Engineer
Leonardo UK Ltd —Luton
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Training & development
- Flexible schedule
- Referral programme
IT End-User Support Specialist
Lucy Group Head Office —Thame
- Azure
- Customer service
- Windows
Technical Account Manager
Yardi Systems, Inc. —Milton Keynes
- Full-time
- Customer service
- SQL
- Bachelor's degree
- Profit sharing
- Annual leave
Infrastructure Support Analyst
Sopra Steria —Hemel Hempstead
- £45,000 - £65,000 a year
- Analysis skills
- Continuous improvement
- In-person
- Annual leave

I want to receive the latest job alerts for technical support in great linford, bkm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

1st Line Support Analyst

Dawsongroup -
Milton Keynes

Quick apply

Job details

Full-time
14 days ago

Benefits

Cycle to work scheme

Qualifications

Technical troubleshooting
Desktop support
ITIL Certification
Incident queue management
Ticket management
Service restoration
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Communication skills
Intune
Mobile devices

Full job description

About this Role

Are you a 1st Line Desktop Support Analyst, IT Support Analyst or Help Desk Analyst looking for a role where you can build your technical experience while making a visible difference to colleagues every day? Based in Milton Keynes, this permanent Group IT role is the first point of contact for incidents and service requests, helping users get back to work quickly while keeping communication clear throughout each ticket.

Provide first line IT support across a range of business systems and technologies by telephone, email, remote support tools and face to face
Diagnose and resolve common hardware, software, network and access issues, including password resets and account administration
Log, categorise, prioritise and manage tickets through the Help Desk platform, keeping records accurate and progressing work within agreed SLAs
Configure, deploy and support desktops, laptops, peripheral equipment and Android and iPhone mobile devices, including device management through Microsoft Intune
Identify recurring issues, contribute to the knowledge base and escalate complex incidents to 2nd Line Support while maintaining ownership and communication

About You

You will bring a helpful, curious approach and enjoy working through technical issues in a calm and structured way. Not sure you meet every point below? We value potential, transferable skills and a willingness to learn, so please do not rule yourself out.

Experience supporting users in a Help Desk, Desktop Support or similar technical service environment
Working knowledge of Microsoft Windows, with basic administration experience across Active Directory, Microsoft 365 and VMware Horizon
Experience deploying or managing devices through Microsoft Intune
An understanding of ITIL Service Management principles, with ITIL Foundation or Microsoft fundamentals certifications welcomed but not essential
Clear communication, strong problem solving skills and a customer focused approach, with the confidence to take ownership and ask for support when needed

About Us

Dawsongroup has been in business since 1935 and has more than 50 years of experience in asset rental, supporting customers across a broad range of specialist markets. Group IT helps keep that wider business connected and productive, with a culture built around integrity, ownership, collaboration and finding practical ways to work smarter.

A business that values growth in both its people and its operations
A team environment where collaboration, communication and knowledge sharing matter
A commitment to providing safe, fulfilling and rewarding careers
A company focused on solving customer challenges and continually improving how it works

About Your Future

This role offers a strong starting point for someone who wants to deepen their technical knowledge and develop within a broad Group IT environment. You will gain exposure to a varied technology estate, work closely with experienced 2nd Line colleagues and have access to support that can help you shape your next career step.

Funded training and internal progression pathways, both nationally and worldwide
24 days standard leave allowance + Birthday + plus Bank Holidays + up to 10 days extra (time served and purchase scheme)
2x life assurance scheme and long term incentives
Cycle to work schemes and seasonal gifts
Wellbeing and mental health support

Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Ready to turn your interest in technology into a rewarding career with a business that will support your growth? Join Dawsongroup and help keep our people connected, supported and moving forward, because people are our greatest asset.

Dawsongroup is well known for its tailored solutions and specialist asset supplies, but the real asset is our team. Working at Dawsongroup is more than just a job, it’s a journey. Browse the available opportunities today.

Quick apply

Refine Your Search

technical support jobs in great linford, bkm

1st Line Support Analyst

Customer Services Agent

Senior IT Support Engineer - On-site Services

Automotive Technical Support Specialist

Remote Support Engineer

Freelance Associate Business Analyst Trainer - day rate

Technical Helpdesk

Desktop Support Engineer

Customer Service and technical Support Co-ordinator

IT Support Analyst 2nd Line

Associate Technical Account Manager

Senior IT Technical Support Analyst - fixed term contract

Technical Support Technician (Office-Based)

3rd Line Engineer 24/7

IT First Line Support Assistant

IT Support Technician

Principal Technical Support Engineer

IT End-User Support Specialist

Technical Account Manager

Infrastructure Support Analyst

I want to receive the latest job alerts for technical support in great linford, bkm

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected