Resident advisor Work, Jobs in Croydon, Gtl (with Salaries)

Contact Centre Advisor
City of Westminster Council —Westminster
- £34,359 - £38,637 a year
- Temporary
- Computer literacy
- English
- Typing
13h
Resident Advisor (Fixed-Term Contract)
Fresh Student Living —London
- £26,400 a year
- Full-time
- Hospitality
- Microsoft Office
- Front desk
- Life insurance
Quick apply
5d
Accommodation Advisor
University College London —London
- £31,904 - £35,575 a year
- Weekend availability
- Administrative experience
- Communication skills
- Annual leave
- Employee assistance programme
6d
Customer Service Advisor - Part Time
YourTRIBE —London
- £16,500 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Compliance Performance Officer
London Borough of Sutton —Sutton
- £35,554 - £39,310 a year
- Weekend availability
- Hybrid work
- Annual leave
- Employee assistance programme
Resident Assistant
Verto Education —London
- £200 - £225 a week
- Temporary
- Microsoft Excel
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Sales Consultant - Luxury Care Home
Aiyara Partners —London
- £60,000 a year
- Weekend availability
- CRM software
- Sales
- Presentation skills
Quick apply
4d
Corporate Account Manager
ClassPass —London
- Remote
- CRM software
- Sales
- Salesforce
Quick apply
Schools & Educational Improvement Advisor
Lambeth Council —London
- Full-time
- Communication skills
- School
Head of Estates
Enfield Council —Enfield
- £88,944 - £107,535 a year
- Management
- Presentation skills
- IT
- Annual leave
- Employee assistance programme
7d
Early Years Advisor
Surrey County Council —Reigate
- £38,090 - £41,134 a year
- Full-time
- Hybrid work
- Management
- Experience working with children
- Education
- Annual leave
- Employee assistance programme
12d
Housing & Homelessness Support Assistant
Newham Council —Stratford
- £35,520 - £37,134 a year
- Full-time
- Communication skills
3d
Customer Service Adviser
Christian Action Housing —London
- £28,860 a year
- Full-time
- Annual leave
Quick apply
BYD Car Sales Advisor
Glyn Hopkin —Romford
- £40,000 a year
- Weekend availability
- Sales
- Customer service
- English
- Life insurance
Recycling Advisor
Civic Recruitment Limited —London
- £23.09 an hour
- Full-time
Quick apply
5d
Sales Advisor - Kia East London
Glyn Hopkin —East London
- £30,000 - £50,000 a year
- Sales
- Customer service
- Negotiation
Associate Director (Internal Comms) - Burson
Burson Global —London
- Hybrid work
- AI
Financial Controller
Resident Advisor —London
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Team management
- Training & development
- Annual leave
- Employee discount
Quick apply
3d
Senior Property Manager
Rendall & Rittner —London
- Full-time
- Hybrid work
- Team management
- Mentoring
- Budgeting
- Employee assistance programme
- Employee discount
14d
Supported Housing Officer
Nacro —London
- £31,982 - £32,782 a year
- Full-time
- Travel
- Organisational skills
- Computer skills
Quick apply
11d

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Contact Centre Advisor

City of Westminster Council -
Westminster

Apply Now

Job details

Temporary
£34,359 - £38,637 a year
13 hours ago

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
English
Complaint handling
Customer interaction
Typing
Communication skills

Full job description

About Us:

THE EXTRAORDINARY STORY OF LISA’S DRIVE

Growth, Planning and Housing in Westminster City Council is a world of extraordinary stories. Where reactive and passionate people are dedicated to enhancing services and creating real connections.

Take Lisa for example. The impact she’s had at her contact centre is remarkable. During Covid-19, Lisa focussed on increasing the coaching and support her staff received. This led to an interaction with a grieving resident who had lost his wife. Lisa’s training allowed the Customer Service Advisor to help the resident by opening up about their own experience. The conversation was so impactful that the resident even sent flowers to say thank you. It’s no surprise that Lisa runs a multi award-winning contact centre that’s now recognised across Europe.

The Role:

Joining us as a Contact Centre Advisor, you can make your own powerful contribution to this remarkable team. We want users of housing services to be able to access the information and services they need in a way that suits them. As the first point of contact for housing enquiries and complaints, you will therefore manage multiple workflows: face to face, phone, email and social media, including web chat. Taking ownership of problems and ensuring they are followed up, you will also proactively seek customer feedback and ways of improving our processes.

Please refer to the Job Description for more information.

About You:

You’re likely to have some background in a fast-paced customer service setting where you will have honed your communication skills. You have well-developed questioning and listening skills and an ability to understand the customer’s point of view. Calm under pressure, you’ll be professional, empathetic and courteous, even when dealing with challenging behaviour. Organised and able to manage your own workload, you’ll enjoy working to targets. Your excellent written and spoken English should be matched by good keyboard skills and confidence in using a range of digital platforms. Last but not least, you’ll be an enthusiastic and flexible team player, keen to improve both our service and your own skills.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is Our Westminster Way. To find out more about how we do this visit https://www.westminster.gov.uk/health-and-social-care/

As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application , we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.

Apply Now

Refine Your Search

resident advisor jobs in croydon, gtl

Contact Centre Advisor

Resident Advisor (Fixed-Term Contract)

Accommodation Advisor

Customer Service Advisor - Part Time

Compliance Performance Officer

Resident Assistant

Sales Consultant - Luxury Care Home

Corporate Account Manager

Schools & Educational Improvement Advisor

Head of Estates

Early Years Advisor

Housing & Homelessness Support Assistant

Customer Service Adviser

BYD Car Sales Advisor

Recycling Advisor

Sales Advisor - Kia East London

Associate Director (Internal Comms) - Burson

Financial Controller

Senior Property Manager

Supported Housing Officer

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