Delivery manager Work, Jobs in Musselburgh, Eln (with Salaries)

Head of Delivery
Johnsons UK Services Limited —Edinburgh
- Up to £50,000 a year
- PMP
- Continuous improvement
- Training & development
Quick apply
13d
Business Manager
Vertu Motors —Edinburgh
- £35,000 - £55,000 a year
- Full-time
- Customer service
- Communication skills
- Negotiation
- Employee discount
Quick apply
Technology Delivery Manager
National Westminster Bank PLC —Edinburgh
- Full-time
- Hybrid work
- Hotel
- Agile
- Communication skills
- Annual leave
3d
Senior Delivery Manager
Informed Solutions —Edinburgh
- Full-time
- Hybrid work
- Mentoring
- Training & development
- Communication skills
- Gym membership
- Referral programme
Quick apply
11d
Retail Support Manager
Momentum Instore —Livingston
- £32,000 a year
- Full-time
- Merchandising
- Training & development
- Communication skills
Quick apply
Specialist Delivery Manager - POS Lending
National Westminster Bank PLC —Edinburgh
- Full-time
- Hybrid work
- Hotel
- Agile
- School
- Annual leave
Head of Holiday Home Revenue
Haven —Prestonpans
- Full-time
- Training & development
- Leadership
- Communication skills
- Employee discount
Quick apply
Work Area Manager (Night Shift)
Royal Mail Group —Edinburgh
- From £36,353 a year
- 12 hour shift
- Customer service
- Continuous improvement
- Training & development
- Annual leave
Senior Delivery Manager
CreateFuture —Edinburgh
- Full-time
- Hybrid work
- PMP
- Travel
- Conflict management
Quick apply
Customer Service and Tourist Information Manager
Scottish Design Exchange —Edinburgh
- From £13.50 an hour
- Part-time
- CRM software
- Team management
- Computer skills
- Employee discount
Quick apply
14d
Operations delivery lead - Pension
SECCL —Edinburgh
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Employee discount
Assistant Store Manager - Edinburgh (MAT Cover)
The White Company —Edinburgh
- Customer service
- Training & development
- Retail management
- Employee discount
Team Leader
Greens on the Go —Edinburgh
- £13.50 an hour
- Weekend availability
- Customer service
- Supervising experience
- In-person
- Employee discount
- Referral programme
Quick apply
14d
Digital Customer Success Manager
Edinburgh Airport —Edinburgh
- Full-time
- CRM software
- Presentation skills
- APIs
- Free parking
- Employee assistance programme
18h
Retail Fashion Manager - Corstorphine Extra
Tesco UK —Corstorphine
- Full-time
- Customer service
- Training & development
- Retail management
2h
Assistant Manager
Julian Charles —Livingston
- Part-time
- Sales
- Customer service
- Computer literacy
- Employee discount
Quick apply
13d
Service Delivery Lead - Scotland - Our Future Health Programme
Xyla Services —Livingston
- £31 - £40 an hour
- Part-time
- Customer service
- BLS Certification
- Continuous improvement
Quick apply
Retail Team Leader / Supervisor
Spar / Davids Kitchen Supermarket —Bo'ness
- £13.51 an hour
- 8 hour shift
- Supervising experience
- Travel
- In-person
Quick apply
3d
Project Engineering Lead - AESA and Power Core Delivery Team
Leonardo UK Ltd —Edinburgh
- Full-time
- Hybrid work
- Doctoral degree
- Engineering
- Master's degree
- Flexible schedule
- Referral programme
3d
256446 (LF) Assistant Service Delivery Manager
NHS Scotland —Edinburgh
- £43,231 - £52,679 a year
- Weekend availability
- Management
- Data analysis skills
- Analysis skills
4d

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Head of Delivery

Johnsons UK Services Limited
Edinburgh

Quick apply

Job details

Up to £50,000 a year
13 days ago

Benefits

Company pension

Qualifications

Driving Licence
PMP
Client engagement
Delivery scheduling
Facilities management
Cost control
Performance management
Project team management
Continuous improvement
Relationship management
Ongoing financial performance monitoring
Transport experience
Training & development
Account management
Project leadership
Leadership
Project management experience
Transport scheduling
Team motivation leadership
Communication skills
Operations leadership experience
PRINCE2 Certification

Full job description

At Johnson's, we are seeking an experienced, commercially focused Head of Delivery to lead the operational delivery of our Scottish region, ensuring excellent service across key accounts, day-to-day removals, commercial relocations, storage logistics, and project-based work.

The successful candidate will be responsible for overseeing delivery from planning through to completion, ensuring operational efficiency, profitability, client satisfaction, and consistently high standards of service delivery.

This is a senior leadership role suited to someone with strong experience in removals, relocation, logistics, facilities management, transport operations, or service delivery.

Key Responsibilities

Delivery & Operational Management

Oversee the planning, coordination, and successful delivery of removal services across domestic, commercial, key account, and project work.
Manage daily and weekly delivery schedules, ensuring resources, vehicles, crews, and subcontractors are used effectively.
Ensure jobs are delivered on time, within budget, and to agreed service standards.
Work closely with move managers, sales, surveyors, warehouse teams, drivers, porters, and customer service teams.
Resolve operational issues quickly and professionally, including delays, client concerns, access issues, damages, and resource challenges.
Ensure consistent standards of presentation, communication, care, and professionalism across all delivery teams.

Key Account Management

Act as the senior point of contact for key accounts, contract clients, corporate customers, facilities teams, and procurement contacts.
Build and maintain strong long-term client relationships, understanding service requirements and future opportunities.
Attend client meetings, service reviews, site visits, and planning sessions.
Monitor account performance, customer satisfaction, complaints, service issues, and agreed improvement actions.
Identify opportunities to grow key accounts through additional services, repeat work, storage, specialist moves, and project support.

Project Delivery

Oversee larger or more complex removal and relocation projects, including office moves, phased relocations, specialist moves, furniture moves, and storage projects.
Ensure project plans, schedules, RAMS, staffing, vehicles, equipment, and client communications are in place.
Coordinate internal teams and subcontractors to ensure project milestones are achieved.
Monitor project costs, risks, client expectations, and operational performance.
Lead project debriefs and implement lessons learned to improve future delivery.

Commercial Management

Monitor job profitability, operational costs, margins, and resource efficiency.
Support quotations, tenders, and major account proposals with operational input.
Ensure additional works, waiting time, changes, delays, and variations are captured and charged where appropriate.
Identify improvements that increase productivity, reduce waste, and improve service quality.
Work with senior management to support growth, account retention, and overall business performance.

Leadership & Team Development

Lead, motivate, and develop delivery, operations, and project teams.
Set clear standards for performance, conduct, safety, communication, and customer service.
Support recruitment, training, onboarding, and performance management.
Promote a positive, professional, and safety-focused culture across the business.
Improve internal communication, briefing, debriefing, and handover processes.

Compliance & Health & Safety

Ensure delivery activity complies with health & safety legislation, transport requirements, manual handling standards, and company policies.
Maintain and review RAMS, vehicle checks, site documentation, incident records, and operational paperwork.
Monitor compliance standards across daily operations, projects, subcontractors, and key account activity.
Investigate incidents, damages, complaints, and near misses, ensuring corrective actions are completed.

Equal Opportunity Statement:

All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or any other status protected by law.

We have a long heritage of being an inclusive employer which provides training and development in a positive learning environment.

Requirements

Essential

Proven experience within removals, relocation, logistics, transport, workplace services, facilities management, or related industries.
Strong operational delivery, service delivery, or project management experience.
Experience managing key accounts, client relationships, or contract-based service delivery.
Excellent organisational, planning, and leadership skills.
Ability to manage multiple jobs, projects, and priorities simultaneously.
Experience managing teams, schedules, budgets, and operational performance.
Strong client-facing and communication skills.
Commercial awareness, including job profitability, cost control, and resource utilisation.
Good understanding of Health & Safety requirements.
Full UK driving licence.

Desirable

Experience in commercial relocations, office moves, or specialist removal projects.
IOSH, NEBOSH, CPC, or relevant transport/logistics qualification.
Prince2, PMP, or relevant project management qualification.
Knowledge of storage operations, furniture installation, crate management, and subcontractor management.
Experience using job management, scheduling, CRM

Benefits

Car Allowance
Career progression within a growing business
Death in Service Benefits
Company Pension

Quick apply

Refine Your Search

delivery manager jobs in musselburgh, eln

Head of Delivery

Business Manager

Technology Delivery Manager

Senior Delivery Manager

Retail Support Manager

Specialist Delivery Manager - POS Lending

Head of Holiday Home Revenue

Work Area Manager (Night Shift)

Senior Delivery Manager

Customer Service and Tourist Information Manager

Operations delivery lead - Pension

Assistant Store Manager - Edinburgh (MAT Cover)

Team Leader

Digital Customer Success Manager

Retail Fashion Manager - Corstorphine Extra

Assistant Manager

Service Delivery Lead - Scotland - Our Future Health Programme

Retail Team Leader / Supervisor

Project Engineering Lead - AESA and Power Core Delivery Team

256446 (LF) Assistant Service Delivery Manager

I want to receive the latest job alerts for delivery manager in musselburgh, eln

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