Director Work, Jobs in Falmer, Esx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Driving
- Leadership
Head of Literacy - English/Literacy
Northease Manor School —Lewes
- Full-time
- English
- School
- Teaching
- Free parking
- Health & wellbeing programme
Quick apply
Commercial Director
Lewis Business Media —Uckfield
- £55,000 - £75,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Business development
- Analysis skills
- Free parking
Quick apply
8d
Global Head of Supply Chain
Servomex —Crowborough
- £100,000 - £130,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Master's degree
- Continuous improvement
1d
PRT - Transitions Director
LegalAndGeneral —Brighton and Hove
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Communication skills
- Employee discount
Quick apply
Head of Paid Media
addmustard —Brighton
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Marketing
- Annual leave
- Flexitime
Quick apply
Executive Director for the Office of Zero Inequities
University of Brighton —Brighton
Managing Director, Sussex Pathology Network (SPN)
East Sussex Healthcare NHS Trust —Eastbourne
- £112,782 - £129,783 a year
- Full-time
- Employee assistance programme
2d
Head of Procurement
William Reed Ltd —Brighton
- Full-time
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Operations / Service Director
Telecom Acquisitions Ltd. —Horsham
- Up to £90,000 a year
- Full-time
- Continuous improvement
- AI
- Leadership
- Free parking
- Employee discount
Quick apply
PRT - Transitions Director
Legal & General Investment Management —Hove
- Hybrid work
- Project management
- Presentation skills
- Communication skills
- Employee discount
Director, Workforce Management (Verint)
American Express —Brighton
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
- Life insurance
13h
Conversion Services Director
Fresh Egg —Worthing
- Full-time
- Hybrid work
- Presentation skills
- In-person
- Analytics
- Work from home
- Sick pay
Quick apply
Strutt & Parker - up to Senior Associate Director, Planning (Lewes or Guildford)
BNP Paribas —Lewes
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Annual leave
- Employee discount
Head of RevOps
Tillo —Brighton and Hove
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- APIs
- Annual leave
Head of Procurement - Semi Chamber Solutions Division (VSC)
Atlas Copco Group —Burgess Hill
- Hybrid work
- Continuous improvement
- In-person
- Leadership
9h
Director, Strategic Sourcing
Thermo Fisher Scientific —Horsham
- Full-time
- English
- Analysis skills
- Bachelor's degree
- Work from home
Head of Regulatory Reporting - Institutional Retirement
Legal & General Investment Management —Hove
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
- Life insurance
6d
Global Medical Communications Director
Rayner Intraocular Lenses —Worthing
- Full-time
- English
- Presentation skills
- Team management
- Referral programme
1d
SAP Engagement Director
Capgemini —Worthing
- Hybrid work
- ERP systems
- Leadership

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Driving
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

director jobs in falmer, esx

Sr.Dir,Patient Experience

Head of Literacy - English/Literacy

Commercial Director

Global Head of Supply Chain

PRT - Transitions Director

Head of Paid Media

Executive Director for the Office of Zero Inequities

Managing Director, Sussex Pathology Network (SPN)

Head of Procurement

Operations / Service Director

PRT - Transitions Director

Director, Workforce Management (Verint)

Conversion Services Director

Strutt & Parker - up to Senior Associate Director, Planning (Lewes or Guildford)

Head of RevOps

Head of Procurement - Semi Chamber Solutions Division (VSC)

Director, Strategic Sourcing

Head of Regulatory Reporting - Institutional Retirement

Global Medical Communications Director

SAP Engagement Director

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