1st line support engineer Work, Jobs in Shoreditch, Gtl (with Salaries)

Senior IT Engineer (Information Security Focus)
The Keyholding Company —London
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- IT
- Work from home
- Employee assistance programme
Quick apply
Service Desk Engineer [Desk & Field]
Lyon Managed Services Limited —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- In-person
- Annual leave
Quick apply
10d
Senior Application Support Engineer
Shawbrook —London
- Full-time
- Databases
- APIs
- Employee assistance programme
- Employee discount
19h
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Customer service
- Microsoft Office
- Computer networking
2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Customer service
- Computer networking
- SharePoint
IT service desk and support manager
The Princess Alexandra Hospital NHS Trust —Harlow
- £49,387 - £56,515 a year
- Continuous improvement
- Training & development
21h
Principal Platform Engineer
Leonardo UK Ltd —London
- £60,000 - £71,400 a year
- Full-time
- Hybrid work
- Flexible schedule
- Referral programme
Director of Data & Analytics
Hack The Box —London
- Full-time
- Hybrid work
- Master's degree
- Warehouse experience
- IT
- Annual leave
- Work from home
Quick apply
First Line Service Desk Analyst
T-Tech —London
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Annual leave
Quick apply
Junior Support Engineer
Barnes Roffe —London
- Full-time
- Customer service
- Travel
- Computer networking
- Annual leave
Quick apply
14d
IT Service Desk Analyst
Elexon —London
- £40,000 a year
- Hybrid work
- Azure
- Continuous improvement
- Communication skills
16h
1st Line Engineer
Akita Systems Ltd —Sevenoaks
- £26,000 - £30,000 a year
- Computer literacy
- Computer skills
6d
1st Line Support Engineer
Avrion Networks —Potters Bar
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Windows
Quick apply
IT 1st Line Support Engineer
Aventum Group —London
- Full-time
- Hybrid work
- Azure
- Customer service
- Travel
IT Support Engineer (1st to 2nd Line Progression)
3Gi Technology Ltd —Brentwood
- £28,000 - £32,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
8d
Onsite IT Support Engineer (Client Facing)
3Gi Technology Ltd —London
- £26,436.80 a year
- Full-time
- Windows
- Travel
- Computer networking
Quick apply
10d
Associate Engineer (Graduate Entry Role)
Cloudscaler —London
- £34,000 - £35,000 a year
- Full-time
- Hybrid work
- Engineering
- Master's degree
- AWS
- Annual leave
- Referral programme
18h
1st/ 2nd IT Support Engineer
Tech Access Ltd —London
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
- Work from home
Quick apply
Customer Service Engineer
Digital Realty —London
- Full-time
- HVAC
- Organisational skills
- IT
Infrastructure Support Engineer
Waterstons Ltd —London
- £30,000 - £36,000 a year
- Full-time
- Windows
- AWS
- Communication skills
- Employee assistance programme
- Sick pay

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1st line support engineer jobs near shoreditch, gtl

Senior IT Engineer (Information Security Focus)

The Keyholding Company -
London

Quick apply

Job details

Permanent | Full-time
£40,000 - £50,000 a year

Benefits

Company pension
Work from home
Employee assistance programme

Qualifications

Azure
Information security
AWS
IT support
IT
SIEM
CompTIA Security+

Full job description

TKC completes over a million mobile security jobs a year, and the IT and information security that sits behind them is what keeps the business running and protected. This role helps build, secure and sharpen that foundation - pairing hands-on IT engineering with a security-first mindset to keep our people, systems and data safe as we grow.

You'll join our dynamic ITOps team, delivering 1st, 2nd and 3rd line support while playing a vital role in shaping the security backbone of our business. Supporting over 200 staff across three UK offices and remote teams, you'll help lead key IT infrastructure projects and deliver innovative, security-led solutions that protect TKC from evolving cyber threats. This is a great opportunity for someone with a strong IT technical background who's confident working with both technical and non-technical stakeholders. You'll bring sharp problem-solving skills, a passion for secure design, and a proactive approach to building scalable solutions that support our ambitious goals.

What you get

Salary of £40,000 - £50,000 per annum (DOE)
Fulltime, permanent, and flexible working basis (ability to work from home but must have the flexibility to travel into our London Farringdon HQ up to once a week for TKC Collaboration days or as/when required)
Auto-enrolment into our salary sacrifice pension scheme, 24/7 confidential Employee Assistance Program, and a voluntary health cash scheme starting at £1 per week.
Regular TKC social events and team days
Opportunity to make a real difference and work alongside people who share a passion for what they do!

Key Accountabilities

Outcomes:

Keeps TKC's IT estate running reliably, providing proactive support to around 200 colleagues across our UK offices and remote teams.
Strengthens our security posture by spotting, responding to and escalating security incidents and vulnerabilities before they become problems.
Delivers IT and information security projects that make the business more secure, more efficient, or both.
Acts as a trusted point of contact for information security, embedding good practice across teams.
Supports the Head of Information Security in maintaining our security frameworks and passing external audits.

Principle Tasks:

Provides responsive, proactive IT support alongside the wider ITOps team, resolving issues across the estate.
Manages and delivers IT and information security projects from scoping through to rollout.
Triages, investigates and escalates security incidents and alerts so they are handled promptly.
Runs regular vulnerability assessments across the infrastructure, documents the findings and recommends remediation steps.
Completes technical assessments - InfoSec reviews, DPIAs and supplier assessments - with technical and non-technical colleagues to keep our data and systems protected.
Produces reports and present to stakeholders, drawing on IT and information security metrics to show how the function is performing.
Works closely with the Head of Information Security to maintain our ISO 27001, GDPR and PCI-DSS obligations and to support audits

An excellent candidate for this role will be/have

Essential Skills & Qualifications:

Strong, hands-on knowledge of Microsoft 365, Entra ID and Azure, with a good grasp of Microsoft best practice to protect our assets
Proven IT Support experience across a Microsoft and Apple estate
Solid understanding of information security frameworks such as ISO 27001, Cyber Essentials and SOC 2.
Experience using security tools - SIEM, DLP and vulnerability scanners - to identify and respond to security incidents.
Able to design secure, scalable IT solutions using modern tooling, including AI where it adds genuine value.

Desirable Skills & Experience:

Experience supporting ISO 27001, PCI-DSS or similar audits.
Hands-on experience with AWS alongside Azure.
Background in a regulated or security-focused environment.
Relevant certifications (e.g. Microsoft, CompTIA Security+ or equivalent) - welcome, but not essential.

Behavioural Competencies:

Pragmatic and business-minded, aligns IT and security decisions with what the business is trying to achieve.
A clear communicator who builds trust with technical and non-technical colleagues alike.
Proactive and curious, with a real drive to improve processes and embed good practice.
Takes ownership and cares about doing the job properly.

Equity, Diversity, and Inclusion matters to us. We are keen to hear from candidates from a broad range of backgrounds and experiences and are excited about learning from you, as much as we know you can learn from us.

Quick apply

Refine Your Search

1st line support engineer jobs in shoreditch, gtl

Senior IT Engineer (Information Security Focus)

Service Desk Engineer [Desk & Field]

Senior Application Support Engineer

IT Support Technician

2nd Line Helpdesk Engineer - Basildon or Yateley Office

IT service desk and support manager

Principal Platform Engineer

Director of Data & Analytics

First Line Service Desk Analyst

Junior Support Engineer

IT Service Desk Analyst

1st Line Engineer

1st Line Support Engineer

IT 1st Line Support Engineer

IT Support Engineer (1st to 2nd Line Progression)

Onsite IT Support Engineer (Client Facing)

Associate Engineer (Graduate Entry Role)

1st/ 2nd IT Support Engineer

Customer Service Engineer

Infrastructure Support Engineer

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