It support Work, Jobs in Roath, Crf (with Salaries)

Technical Support Agent
DVS Ltd —Cardiff
- £26,500 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Employee assistance programme
Quick apply
IT Support Team Leader
Redkite Solicitors —Cardiff
- £32,500 a year
- Full-time
- Customer service
- Travel
- Organisational skills
- Annual leave
IT Infrastructure Field Support Engineer
Eurofins UK Forensic Services —Cardiff
- Monday to Friday
- Customer service
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
5d
IT Support and Information Assurance Specialist
Sierra Nevada Corporation Mission Systems UK,LTD —Saint Athan
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Annual leave
Assessment Support Coordinator
Sopra Steria —Newport
- £27,781 - £30,000 a year
- Hybrid work
- Organisational skills
- Annual leave
6d
ICT Applications Engineer
Welsh Ambulance Service University NHS Trust —Cwmbran
- £32,557 - £39,631 a year
- Full-time
3d
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
- Employee assistance programme
Quick apply
IT Technician
Oasis Community Learning —Bristol
- £26,403 - £28,142 a year
- Full-time
- Customer service
- Travel
- Employee discount
- Gym membership
7d
Technical Support Officer - End User Hardware and Devices
Avon and Somerset Constabulary —Portishead
- £40,383 - £42,612 a year
- Full-time
- Travel
- Communication skills
12d
Senior Application Support Engineer
LDMS —Cardiff
- Up to £35,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Agile
- Annual leave
- Employee assistance programme
Quick apply
12d
Customer Service Helpdesk Operative Apprenticeship (Welsh Essential)
Welsh Revenue Authority —Cardiff
- £27,302 - £29,291 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Annual leave
- Language training provided
2h
UKRN Technical Systems Support Officer
University of Bristol —Clifton
- £39,906 - £44,746 a year
- Part-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Software development
12d
Service Desk Team Leader
IVC —Bristol
- £40,000 - £55,000 a year
- Hybrid work
- Azure
- Windows
- AWS
- Employee discount
Customer Support Advisor
Zellis —Bristol
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Annual leave
Vacancy 2: Support Technician
EvolvIT —Bristol
- Azure
- Customer service
- SharePoint
Service Desk Technician
Exponential-e —Bridgend
- Azure
- Windows
- Computer networking
- Referral programme
Quick apply
Software Support Agent - Payroll
Zellis —Bristol
- Weekend availability
- Hybrid work
- Continuous improvement
- Travel
- AI
- Annual leave
Field Based IT Technician - Schools and Business - Bristol - £28k to £30k
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Google Suite
- Customer service
- In-person
- Free parking
- Work from home
Quick apply
1d
Service Desk Engineer
IVC —Bristol
- Monday to Friday
- Hybrid work
- Communication skills
- Employee discount
8d

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it support jobs near roath, crf

Technical Support Agent

DVS Ltd
Cardiff

Quick apply

Job details

Full-time
£26,500 a year

Benefits

Free parking
Casual dress
Free flu jabs
Company pension
Discounted gym membership
Company events
Employee assistance programme
Private medical insurance
Enhanced maternity leave
Enhanced paternity leave
Car scheme
Sick pay
On-site parking

Qualifications

CRM software
Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Customer service
Computer literacy
CCTV
Technical support
IT support
Computer skills
Customer support
Customer interaction
Communication skills
Help desk

Full job description

Job Title

Technical Support Agent

Location

Internal role, based at Cardiff

Role Summary

This role will give you the opportunity to join our fast-paced, award winning Technical Support Department. The focus is supporting our business customers on the telephone, face to face or via email. Tasks include dealing with and resolving customer queries and issues in a professional manner, whilst maintaining the DVS brand and giving the best advice and support possible. You will have a strong desire to learn and improve your technical skills and knowledge

Main Responsibilities

· To provide telephone and remote support to customers experiencing technical difficulties with electronic and CCTV equipment

· Log all calls within management software (Sage CRM) and record detailed notes

· Troubleshooting and testing functionality of equipment and associated components

· Communicate with customers in an efficient and professional manner

· Deliver customer training

· Attend training on new releases of technology (sometimes outside of normal working hours)

· Drive to improve your technical knowledge in and out of work hours

· Develop good customer relations

· Working as part of a team and individually

Key Attributes

· Working with customers to be able to identify issues and find resolutions

· Excellent customer service and communication skills

· Excellent analytical and problem solving

· Great initiative

· Self-motivated to strive for excellence

· A drive to learn and keep up to date with technical advancements

· On-going training is provided but your desire to learn and further your knowledge is essential

Experience

· Excellent professionalism and customer service

· Knowledge of basic electronic principles and computing

· IT literate

· Technical support

· Customer service

· A keen desire to learn about new technologies, electronics, computing and networking

· CCTV Industry knowledge is a positive but not essential

Benefits

· 25 Days Holiday Per Annum Plus Statutory Bank Holidays; increasing to 28 Days Holiday Allowance after three years’ service

· Private medical insurance

· Workplace pension

· Buy/sell holiday scheme

· Company sick pay

· Income protection

· Employee assistance programme

· Company social events

· Charity days & events

· Annual flu vaccination

· Casual dress code

· Free parking

· Enhanced maternity & paternity leave

· Share incentive scheme

· Profit-related pay

· Electric vehicle scheme

Discounted gym membership

DVS, a part of Midwich Group, is an equal opportunity employer and welcomes applicants from all backgrounds. If you meet the qualifications and are interested in this opportunity, please submit your resume and cover letter for consideration.

Pay: £26,500.00 per year

Benefits:

Casual dress
Company events
Free flu jabs
Free parking
On-site parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

it support jobs in roath, crf

Technical Support Agent

IT Support Team Leader

IT Infrastructure Field Support Engineer

IT Support and Information Assurance Specialist

Technology Support Technician

Assessment Support Coordinator

ICT Applications Engineer

Senior Service Desk Analyst

IT Technician

Technical Support Officer - End User Hardware and Devices

Senior Application Support Engineer

Customer Service Helpdesk Operative Apprenticeship (Welsh Essential)

UKRN Technical Systems Support Officer

Service Desk Team Leader

Customer Support Advisor

Vacancy 2: Support Technician

Service Desk Technician

Software Support Agent - Payroll

Field Based IT Technician - Schools and Business - Bristol - £28k to £30k

Service Desk Engineer

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