Customer solution engineer Work, Jobs in Dundee, Dnd (with Salaries)

IT Support Engineer
Eurolaser technologies —Dundee
- £2,000 - £2,500 a month
- Weekend availability
- Computer Science
- Customer service
- Windows
Quick apply
1d
Field Service Area Controller (Dispatcher) or Trainee
TSG UK Solutions Ltd —Longforgan
- £28,315 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
14d
Dual Fuel Commercial Metering Engineer
Yü Group —Dundee
- £43,260 a year
- Weekend availability
- Annual leave
- Employee assistance programme
Quick apply
Junior Software Engineer
NCR Atleos —Dundee
- Computer Science
- Engineering
- C++
Quick apply
Calibration Technician
Baker Hughes —Montrose
- Full-time
- Engineering
- Laboratory experience
- Microsoft Office
- Life insurance
Dual Fuel Smart Meter Engineer
Sureserve —Perth
- £39,923 - £41,571 a year
- Remote
- Driving
- Annual leave
- Employee assistance programme
Quick apply
Trainee Wind Turbine Technician
Gael Energy —Newburgh
- From £22,500 a year
- Full-time
- Engineering
- Travel
- In-person
Quick apply
1h
Senior Cost Engineer
Costain —Fife
- Full-time
- Management
- Analysis skills
- Bachelor's degree
Hardware Engineer
NCR Atleos —Dundee
- Engineering
- Bachelor's degree
- Product management
Quick apply
Senior Mechanical Engineer, Water Projects
AECOM —Perth
- Full-time
- Hybrid work
- Engineering
Manufacturing Engineer
Raytheon —Glenrothes
- Full-time
- Hybrid work
- Presentation skills
- School
- Relocation assistance
- Sick pay
Senior Environmental Sustainability Advisor
Balfour Beatty —Dundee
- Hybrid work
- Leadership
- Annual leave
3d
Site Engineer
enable-infrastructure —Dundee
- £300 - £350 a day
- Civil engineering
- Quality control
- Travel
Quick apply
Principal Mechanical Engineer
AECOM —Perth
- Full-time
- Hybrid work
- Engineering
Senior Product Test Design Engineer
Raytheon —Glenrothes
- Weekend availability
- Sick pay
Fire & Security Engineer
Tay Fire & Security —Perth
- Overtime
- Maintenance
- Travel
- Communication skills
Quick apply
Hardware Design Authority (Power Electronics)
Raytheon —Glenrothes
- Full-time
- Hybrid work
- Relocation assistance
- Sick pay
Electrical Test Engineer - Perth
City Facilities Management (UK) —Perth
- Full-time
- Contracts
- Communication skills
- Annual leave
Principal Electrical Engineer - Water Projects
AECOM —Perth
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
Electrical Engineer, Water Projects
AECOM —Perth
- Full-time
- Hybrid work
- Engineering
- Electrical Engineering

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customer solution engineer jobs near dundee, dnd

IT Support Engineer

Eurolaser technologies
Dundee

Quick apply

Job details

Fixed term contract
£2,000 - £2,500 a month
1 day ago

Qualifications

Desktop support
Operating systems
Computer Science
MCP
Customer service
Windows
Microsoft Office
Bachelor's degree
Computer hardware
Remote access software
Mac OS
IT
Active Directory
CompTIA A+

Full job description

BAND 1 JOB DESCRIPTION Job Description The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 1-2 years’ experience in Windows Desktop support. Position Responsibilities and Functions a. Provide first/second level contact and problem resolution for customer issues. b. Work with Third Party Vendors to remediate complex AV issues as needed. c. Provide timely communication on issue status and resolution. d. Maintain ticket updates for all reported incidents. e. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f. Should have basic knowledge of Mac operating system, to support Apple pc users. g. Install, upgrade, support and troubleshoot for printers, computer hardware. h. Performs general preventative maintenance tasks on computers, laptops, printers. i. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l. his position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. 1. Candidate Required Minimum Qualifications and Skills a) Bachelor’s degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months’ years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA’s. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. Willing to work off-hours and weekends when required for projects or emergency support. In addition, the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Pay: £2,000.00-£2,500.00 per month

Work Location: In person

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Refine Your Search

customer solution engineer jobs in dundee, dnd

IT Support Engineer

Field Service Area Controller (Dispatcher) or Trainee

Dual Fuel Commercial Metering Engineer

Junior Software Engineer

Calibration Technician

Dual Fuel Smart Meter Engineer

Trainee Wind Turbine Technician

Senior Cost Engineer

Hardware Engineer

Senior Mechanical Engineer, Water Projects

Manufacturing Engineer

Senior Environmental Sustainability Advisor

Site Engineer

Principal Mechanical Engineer

Senior Product Test Design Engineer

Fire & Security Engineer

Hardware Design Authority (Power Electronics)

Electrical Test Engineer - Perth

Principal Electrical Engineer - Water Projects

Electrical Engineer, Water Projects

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