It support technician Work, Jobs in Andover, Eng (with Salaries)

IT Service Desk Analyst
Elliotts —Southampton
- Up to £30,000 a year
- Full-time
- Employee discount
Quick apply
12d
Support Technician
University Hospital Southampton NHS Foundation Trust —Southampton
- £32,073 - £39,043 a year
- Full-time
- Time management
3d
2nd Line Technical Analyst
Xerox —Southampton
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
Systems Administrator (Associate)
Visa Europe Limited —Basingstoke
- Computer Science
- Engineering
- Maintenance
4h
ERP Support Helpdesk
Medatech UK —Eastleigh
- From £28,000 a year
- Full-time
- Computer literacy
- SQL
- Computer skills
- Sick pay
Quick apply
13d
Technical Support Engineer
Trane Technologies —Southampton
- Full-time
- Schematics
- Engineering
- Continuous improvement
12d
Systems Administrator (Linux/Unix)
Visa Europe Limited —Basingstoke
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
IT Service Desk Analyst
Help for Heroes —Salisbury
- £30,255 a year
- Full-time
- Continuous improvement
- Travel
- In-person
- Annual leave
- Employee discount
6h
IT Support Technician
Palace International Ltd. (trading as Spectro | Jet-Care) —Odiham
- £25,000 - £35,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
Support Technician (EMEA Helpdesk)
Utelogy —Basingstoke
- Full-time
- Hybrid work
- Communication skills
Quick apply
7d
Junior ICT Consultant
turn IT on —Salisbury
- £24,000 - £27,000 a year
- Full-time
- IT
- Communication skills
- School
- Employee assistance programme
Quick apply
IT Specialist
Nomios —Basingstoke
- Full-time
- Remote
- Azure
- Communication skills
Quick apply
11d
Digital Service Desk Manager
Chemring Countermeasures —Salisbury
- £47,800 - £56,200 a year
- Full-time
- Analysis skills
- Continuous improvement
- Team management
12d
Desktop Support Technician
Exponential-e —Southampton
- Maintenance
- Travel
- SharePoint
- Referral programme
Quick apply
2h
IT Service Desk Operator
University Hospital Southampton NHS Foundation Trust —Southampton
- £25,760 - £27,476 a year
- Full-time
- Time management
3d
IT Systems Administrator
Nomios —Basingstoke
- Full-time
- Remote
- Continuous improvement
- Communication skills
Quick apply
11d
Service Desk Support Analyst
Basingstoke and Deane Borough Council —Basingstoke
- £34,367 - £36,980 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
10d
IT Operations Analyst - The Vision Centre
CooperVision —Southampton
- Full-time
- Customer service
- Windows
- Microsoft Office
IT Operations - First Level Transaction Monitoring Associate
Visa Europe Limited —Basingstoke
- 12 hour shift
- Spanish
- Microsoft Office
- Analysis skills
RMA Coordinator / Technical Support Specialist
Habitech LTD —Basingstoke
- £25,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Quality control
Quick apply
13d

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IT Service Desk Analyst

Elliotts -
Southampton

Quick apply

Job details

Full-time
Up to £30,000 a year
12 days ago

Benefits

Company pension
Employee discount

Qualifications

Desktop support
Driving Licence
ERP software
Customer support
Customer interaction
Retail experience

Full job description

Hours: 40 hours per week Monday to Friday

Location: Southampton, Head Office

Salary : Up to £30,000

About Elliotts

Elliotts is an independent builders’ merchant serving customers across the South of England. Founded in 1842, we remain family owned and focused on doing things properly.

We keep things straightforward - know our customers, work safely, deliver reliably, and support each other as a team. Decisions are made locally, close to the work.

The business is led by Tom, the great-great-great grandson of the founder. That long-term, hands-on approach shapes how we operate and how we look after our people.

Many of our team build long careers here. It’s a stable, supportive environment where people take pride in their work and back each other day to day.

The Role

You will be supporting and assisting all service desk enquiries as they are raised, with an aim of ensuring all relevant information is captured so you can resolve the query. You will be supporting all aspects of our business systems, including client hardware, mobile phones, desk phones, Office365 and our ERP.

Responsibilities:

Log and update enquiries
Escalate issues into the 2nd line where appropriate
Visit branches as required
Maintain / update knowledgebase ensuring articles are relevant
Assisting with project work and undertaking smaller independent projects when required
Routine administration and housekeeping tasks as required within the department

Behaviours:

Approachable, friendly and able to build rapport
Good prioritisation and time management, able to balance competing issues to ensure the right issues are addressed first.
Able to work with frustrated or upset users in a calm and understanding manner, while focusing on resolving their issues.
Team player who will coordinate with colleagues to meet targets and confident enough to recognise issues they cannot resolve and escalate in a timely manner.

Must have:

Driving Licence
Experience / Understanding of how a merchant / retail environment works e.g. purchasing, selling, invoicing etc.
Can provide clear, concise written reports to second line and external support when escalating issues
Able to write clear documentation for different audiences.
Able to work with the business to product process maps for new and existing processes.
Experience / Competence with general desktop support (PC Hardware, Printers etc)

Who are you?

At Elliotts the customer comes first, and we take ownership. We believe everyone who works here should demonstrate our core behaviours:

Friendly
Enthusiastic
Professional
Interested
Attentive
Helpful

What’s in it for me?

Annual profit share scheme
24/7 wellbeing support
22 days holiday
Enhanced Maternity and Paternity pay
Unlimited training
Staff discounts
Christmas Hamper
Monthly Pizza on us
Company pension

Quick apply

Refine Your Search

it support technician jobs in andover, eng

IT Service Desk Analyst

Support Technician

2nd Line Technical Analyst

Systems Administrator (Associate)

ERP Support Helpdesk

Technical Support Engineer

Systems Administrator (Linux/Unix)

IT Service Desk Analyst

IT Support Technician

Support Technician (EMEA Helpdesk)

Junior ICT Consultant

IT Specialist

Digital Service Desk Manager

Desktop Support Technician

IT Service Desk Operator

IT Systems Administrator

Service Desk Support Analyst

IT Operations Analyst - The Vision Centre

IT Operations - First Level Transaction Monitoring Associate

RMA Coordinator / Technical Support Specialist

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