Customer support & client services Work, Jobs in Truro, Con (with Salaries)

Housing Officer - Independent and Supported Living
Cornwall Housing —Truro
- £36,283 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Free parking
- Annual leave
Quick apply
7d
Wellbeing Adviser
iSightCornwall —Truro
- £25,012 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Life insurance
- Sick pay
Quick apply
Office Administrator / Compliance Coordinator
Bond Oxborough Phillips —Wadebridge
- £26,000 - £26,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
Car Park Attendant - Cornwall
APCOA PARKING (UK) LTD —Truro
- £13.45 an hour
- Part-time
- Customer service
- English
Quick apply
Funeral Arranger / Administrator
W J Beswetherick and Son Ltd —Truro
- From £24,700 a year
- Full-time
- Microsoft Word
- Nursing home
- Customer service
- Free parking
- Annual leave
Quick apply
13d
Contracts Manager
Westcountry Maintenance Services Ltd —Redruth
- £40,000 - £50,000 a year
- Full-time
- Microsoft Outlook
- Management
- Microsoft Office
- Health & wellbeing programme
- Referral programme
Quick apply
Neighbourhood Housing Officer - North East Cornwall
Cornwall Housing —Bodmin
- £36,283 a year
- Full-time
- Hybrid work
- Case management
- Travel
- In-person
- Free parking
- Annual leave
Quick apply
7d
Desktop Support Specialist
Cool Waters Cyber —Penryn
- £26,500 - £29,000 a year
- Full-time
- Hybrid work
- English
- SharePoint
- Free parking
- Work from home
Quick apply
3d
Accounts/ISO Administrator
Seawide Services Ltd —Falmouth
- £14 - £17 an hour
- Full-time
- Data entry
- In-person
Quick apply
7d
Office Manager
Saltus —Truro
- £35,000 - £45,000 a year
- Full-time
- Continuous improvement
- Team management
- Recruiting
Quick apply
1d
Food Service Auditor - Truro (Independent Contractor)
NSF International —Truro
- Weekend availability
- Remote
- Hospitality
- Microsoft Office
- Driving
- Flexible schedule
Residential Liaison Officer
Correct Contract Services Ltd —St. Columb
- £27,000 - £30,000 a year
- Continuous improvement
- Travel
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Neighbourhood and Estates Manager
Cornwall Housing —Bodmin
- £54,973 a year
- Full-time
- Hybrid work
- Team management
- Travel
- Budgeting
- Free parking
- Health & wellbeing programme
Quick apply
8d
Preservation Sales Surveyor
Timberwise UK Ltd —Truro
- £35,000 - £75,000 a year
- Full-time
- Sales
- Computer literacy
- Computer skills
Quick apply
20h
Accounts Assistant
Allium Environmental Ltd —Redruth
- £27,000 - £29,000 a year
- Full-time
- Accounting
- Organisational skills
- Financial services
- Profit sharing
- Life insurance
Quick apply
8d
Area Sales
GAP Group —Bodmin
- Full-time
- Sales
- Microsoft Office
Apprentice Instructor
BF Adventure —Penryn
- £14,560 a year
- Weekend availability
- Serving
- Maintenance
- Experience working with children
- Sick pay
Quick apply
2d
Heating Manager
Correct Contract Services Ltd —St. Columb
- £50,000 - £60,000 a year
- Maintenance
- Supervising experience
- Continuous improvement
- Free parking
- Annual leave
Quick apply
3d
Site Supervisor
March —Falmouth
- £0.01 a year
- Management
- Supervising experience
Quick apply
School Customer Service Assistant
Chartwells —Penryn
- £12.71 an hour
- Part-time
- Customer service
- Food service experience
- Cash handling
13d

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customer support & client services jobs near truro, con

Housing Officer - Independent and Supported Living

Cornwall Housing -
Truro

Quick apply

Job details

Permanent | Full-time
£36,283 a year
7 days ago

Benefits

Free parking
Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee discount
Pay rise
Enhanced maternity leave
Enhanced paternity leave
Sick pay
On-site parking

Qualifications

Stakeholder collaboration
Customer service
GCSE
Case record updates
Complaint handling
Microsoft Office
Tenant engagement
Partnership building
Anti-social behaviour case management in housing
IT
Social housing management

Full job description

Cornwall Housing is evolving to better meet the needs of the people and communities we serve. Our values of Collaboration, Honesty and Learning are central to this, helping us stay focused on doing the right things in the right way. These values guide how we work openly, take responsibility and keep improving the way we deliver our services. By bringing our teams closer to our customers and strengthening our local presence, we’re building a more responsive and supportive organisation.

Cornwall Housing looking for a compassionate, proactive Housing Officer to join our Independent and Supported Living Services team. This is a fantastic opportunity to make a meaningful difference to the lives of older residents and people living in supported accommodation across Cornwall. Join us to create safe homes in strong communities for one and all!

About the role

In this frontline, community‑focused role, you’ll work closely with residents, Scheme Coordinators, and partner agencies to deliver a high‑quality housing management service that keeps people safe, supports independence, and strengthens neighbourhoods.

What you’ll be doing

Manage a designated locality, ensuring excellent customer service and strong visibility within our schemes.
Deliver core housing management services including tenancy management, compliance checks, and case management.
Identify and respond to tenancy issues, safeguarding concerns, and anti‑social behaviour—using sound judgement and professional curiosity.
Provide line management and coaching to Scheme Coordinators, supporting their development and service delivery.
Build effective relationships with internal teams, care providers, statutory services, and voluntary organisations to support residents’ wellbeing.
Carry out regular property and block inspections, addressing repairs, damp and mould issues, and safety concerns to ensure our homes remain safe and compliant.
Lead and support community engagement initiatives, listening to resident feedback and helping shape local service improvements.
Maintain accurate records, performance reporting and case management documentation.
Support service improvements, procurement activity, resident consultation, and estate improvement projects.

About you

We’re looking for someone who is motivated by making a positive difference for residents. Y We’re looking for someone who is:

· A Level 3 qualification (or equivalent experience) in Housing, Health & Social Care, Community Development or similar.

· English and Maths at Level 2 (GCSE or equivalent).

· Experience applying housing legislation, landlord/tenant law, ASB management, or similar technical skills.

· 12–24 months' experience in housing, supported housing, or community‑based services.

· Evidence of effective record‑keeping, case management, and partnership working.

· Experience handling enquiries, complaints, and delivering high levels of customer service.

· IT proficiency, including Microsoft Office and database systems.

To find out more about the role and requirements, to view the Role Profile please copy this link into a new browser window. https://www.cornwall.gov.uk/media/tc3funio/500064_housingofficerisls_rp.pdf

Our offer to you

Salary: £36283.00

Working Hours: 37 hours per week

Contract Type: Permanent

Base:

Hybrid working – this is a scheme‑based role and will involve covering and visiting schemes across the locality, with some home working included as needed.

Your base will be our main office in Delvanie House, Truro TR1 3AY

What you’ll get from us in return is:

· A challenge like no other – Cornwall is unique and so are we!

· A highly competitive total package that includes a decent salary (with annual negotiations with recognised trade unions for cost-of-living salary increases), Local Government Pension Scheme, 28 days annual leave plus bank hols (rising to 31 days plus BHs after 5 years’ continuous service) with the option to buy more, family friendly policies, and our flexible approach to work

· A senior management team who will listen and support you, and encourage your ideas and creative thinking

· Investment and support in your continuous learning and development

· Access to discounts on entertainment, shops, wellbeing and travel through our on-line portal

· And a chance to really make your mark

Safeguarding

We are committed to safeguarding the welfare of all our service users, clients and customers. This role is subject to an Enhanced DBS check. You will be asked to complete the relevant DBS check to be successfully appointed to the role.

To apply

It’s really easy to apply for our roles on Indeed – simply click on Apply to create a candidate profile, answer the screening questions and upload a CV and covering letter/statement.

The planned closing date for applications is 11 August 2026 (midnight). However, we reserve the right to close the vacancy early if sufficient applications are received. So we recommend that you please submit your application early.

Interviews are planned for 18 August 2026 at Chy Trevail, Bodmin, PL31 2FR.

We are a Disability Confident employer and will offer an interview to applicants under this scheme that meet the essential requirements of the role. We will also work with you to put in place reasonable adjustments when possible.

Contact us

If you’d like to have a discussion about the role, please feel free to contact us at [email protected] or 01872 324 329

Thank you for your interest in supporting our important work at Cornwall Housing, delivering safe homes in strong communities for one and all!

Recruitment Agencies – we are not currently seeking agency support with this vacancy, thank you. Please view our information for recruitment agencies here: https://www.cornwallhousing.org.uk/jobs/recruitment-agencies/

INDCHL

Pay: £36,283.00 per year

Benefits:

Additional leave
Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Truro TR1 3AY: reliably commute or plan to relocate before starting work (required)

Application question(s):

We are committed to improving employment opportunities for people with disabilities and we are a Disability Confident employer. An applicant with a disability who demonstrates that they meet the minimum requirements of an advertised position will be offered an interview and will be considered on merit. Do you consider yourself to be eligible for consideration under this scheme?
If you have answered 'yes' to the previous Disability Confident question. We will make reasonable adjustments to help people with disabilities through the application and selection process. Please let us know any specific requirements needed to enable your participation and/or attendance during the selection process:

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Truro TR1 3AY

Quick apply

Refine Your Search

customer support & client services jobs in truro, con

Housing Officer - Independent and Supported Living

Wellbeing Adviser

Office Administrator / Compliance Coordinator

Car Park Attendant - Cornwall

Funeral Arranger / Administrator

Contracts Manager

Neighbourhood Housing Officer - North East Cornwall

Desktop Support Specialist

Accounts/ISO Administrator

Office Manager

Food Service Auditor - Truro (Independent Contractor)

Residential Liaison Officer

Neighbourhood and Estates Manager

Preservation Sales Surveyor

Accounts Assistant

Area Sales

Apprentice Instructor

Heating Manager

Site Supervisor

School Customer Service Assistant

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