Configuration manager Work, Jobs in Harworth, Ntt (with Salaries)

Quality Assurance and Control Technical Advisor
My Finance Club LTD —Sheffield
- Up to £32,500 a year
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
Customer Care and Operations Administrator
Ossila —Sheffield
- £40,000 - £50,000 a year
- Full-time
- Doctoral degree
- Customer service
- English
- Free parking
Trading Manager
Veezu —Sheffield
- Full-time
- Hybrid work
11d
Data Centre Technician
SHI Corporation UK Limited —Barnsley
- £28,000 - £35,000 a year
- Overtime
- Computer networking
- Organisational skills
- IT
- Sick pay
Quick apply
3d
Quality Engineer
Solidcor —Chesterfield
- Full-time
- Communication skills
Quick apply
11d
IT Build Technician
SHI Corporation UK Limited —Barnsley
- £27,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
- Referral programme
Quick apply
3d
ERP Business Analyst
Sheffield Forgemasters Engineering Ltd —Sheffield
- Full-time
- Communication skills
- Employee assistance programme
6h
Automation Engineer
Sonoco Limited RPC Chesterfield and Bradford —Chesterfield
- Microsoft Powerpoint
- AutoCAD
- Microsoft Excel
Quick apply
Asset & Configuration Manager
Thales —Doncaster
- Full-time
- IT
- Negotiation
- Annual leave
- Employee assistance programme
12d
Project Manager - Hardware
TBG Solutions Ltd —Barlborough
- Up to £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Project management
- Store discount
- Health & wellbeing programme
Quick apply
9d
Assets Coordinator
Tait —Pontefract
- Full-time
- Microsoft Word
- Microsoft Office
- Bachelor's degree
- Annual leave
- Employee assistance programme
IT Asset Coordinator
DFS —Doncaster
- Management
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Production & Continuous Improvement Engineer
Fernite Of Sheffield —Sheffield
- £42,000 - £48,000 a year
- Full-time
- Schematics
- CAD
- Engineering
- Health & wellbeing programme
- Life insurance
Quick apply
5d
Digital Client Devices Analyst (INTERNAL ONLY)
University of Lincoln —Lincoln
- From £33,002 a year
- Full-time
- Customer service
- University
- IT
11d
IT Technical Services Apprentice
QA Apprenticeships —Sheffield
- £26,538 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Referral programme
Document Controller
Sheffield Forgemasters Engineering Ltd —Sheffield
- Full-time
- Communication skills
- Time management
- Employee assistance programme
8d
Mechatronics Engineer (Electronics Design)
Ossila —Sheffield
- £40,000 - £50,000 a year
- Full-time
- Doctoral degree
- Customer service
- English
- Free parking
7d

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Customer Care and Operations Administrator
Ossila —Sheffield
Act as the primary point of contact for our customers throughout the ordering, fulfilment, and after-sales support processes. Purpose-built lab for material.
£40,000 - £50,000 a year
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Leeds and York Partnership NHS Foundation Trust —Leeds
As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.
£25,272 a year
9d

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Quality Assurance and Control Technical Advisor

My Finance Club LTD
Sheffield

Quick apply

Job details

Permanent | Full-time
Up to £32,500 a year

Benefits

Store discount
Health & wellbeing programme
Company pension
Employee discount

Qualifications

System administration
Quality management
Analysis skills
Quality assurance
Financial services
Root cause analysis
Business requirements
Communication skills

Full job description

Job Description:

Role Title: Quality Assurance and Control Technical Adviser

Department: Operations / Customer Experience / Compliance

Location: Sheffield United Kingdom (Hybrid)

Reporting To: Quality Assurance & Training Manager

Salary: up to £32.5k

Role Purpose

The Quality Assurance & EvaluAgent Systems Adviser is responsible for the administration, optimisation, and continuous improvement of the EvaluAgent quality management platform within a regulated financial services environment.

The role acts as the Subject Matter Expert (SME) for EvaluAgent, owning platform configuration, scorecard design, workflow administration, reporting, user management, and integration with operational quality frameworks. Working closely with operational stakeholders and external partners, the role ensures the platform effectively supports quality assurance, competence management, regulatory compliance, and continuous improvement initiatives that drive positive customer outcomes.

Key Responsibilities

EvaluAgent Platform Administration & Ownership

· Act as the primary Subject Matter Expert (SME) for the EvaluAgent platform.

· Administer and maintain system configuration, user access, permissions, workflows, and platform settings.

· Manage platform upgrades, enhancements, testing, and release activities.

· Ensure system integrity, data quality, and governance standards are maintained.

· Develop and maintain platform documentation, processes, and administration guides.

· Provide second-line support and troubleshooting for platform users.

· Scorecard Design & Management

· Design, build, maintain, and continuously improve QA scorecards within EvaluAgent.

· Translate regulatory requirements, business objectives, and operational processes into effective quality measurement frameworks.

· Ensure scorecards align with FCA expectations, Consumer Duty principles, and internal quality standards.

· Review scoring methodologies and assessment criteria to improve consistency, fairness, and reporting accuracy.

· Lead calibration activities to ensure scorecards remain relevant and effective.

Continuous Improvement

· Identify opportunities to optimise platform functionality, workflows, automation, and reporting capabilities.

· Analyse quality and operational data to recommend process improvements and system enhancements.

· Partner with operational teams to implement quality improvement initiatives.

· Support the evolution of quality frameworks, competency models, and assessment methodologies.

· Drive adoption of best practices across quality assurance and performance management processes.

External Partner & Vendor Management

· Act as the primary liaison between the organisation and EvaluAgent.

· Build and maintain effective relationships with external platform providers and implementation partners.

· Manage support requests, enhancement discussions, system issues, and service reviews.

· Coordinate platform development requests and ensure business requirements are clearly documented and delivered.

· Participate in vendor-led workshops, roadmap discussions, and product improvement initiatives.

Reporting & Management Information

· Develop and maintain reporting suites, dashboards, and management information within EvaluAgent.

· Produce quality, compliance, and performance insights for operational stakeholders.

· Ensure reporting accurately supports regulatory, governance, and audit requirements.

· Provide recommendations based on trends, root cause analysis, and quality outcomes.

Quality Assurance Oversight

· Conduct targeted QA assessments where required.

· Support quality calibration and governance activities.

· Provide guidance to assessors and operational leaders on scoring standards and quality frameworks.

· Ensure quality assessments are recorded accurately and consistently within EvaluAgent.

Essential Skills & Experience

· Demonstrable experience administering and configuring EvaluAgent.

· Experience designing and maintaining QA scorecards and quality frameworks.

· Experience acting as a system administrator, platform owner, or SME for quality management systems.

· Strong understanding of FCA regulations, Consumer Duty, and customer outcome requirements.

· Experience working with third-party vendors and technology partners.

· Strong analytical and reporting skills.

· Experience translating business requirements into system solutions.

· Excellent stakeholder management and communication skills.

Desirable

· Experience managing system implementations or platform enhancements.

· Experience with workflow automation and reporting tools.

· Knowledge of competence frameworks and accreditation processes.

· Experience within financial services, contact centres, or regulated environments.

Additional Competencies

· System Administration & Configuration

· Platform Ownership

· Stakeholder Management

· Vendor Relationship Management

· Process Improvement

· Data Analysis & Reporting

· Change Management

· Technical Problem Solving

· Quality Governance

· Continuous Improvement

Job Types: Full-time, Permanent

Pay: Up to £32,500.00 per year

Benefits:

Company pension
Employee discount
Health & wellbeing programme
Store discount

Application question(s):

Do have a disability that will require any reasonable adjustments for the interview/recruitment process or job role (working in-person from the office) ?

Work Location: Hybrid remote in Sheffield S1 2BJ

Quick apply

Refine Your Search

configuration manager jobs in harworth, ntt

Quality Assurance and Control Technical Advisor

Customer Care and Operations Administrator

Trading Manager

Data Centre Technician

Quality Engineer

IT Build Technician

ERP Business Analyst

Automation Engineer

Asset & Configuration Manager

Project Manager - Hardware

Assets Coordinator

IT Asset Coordinator

Production & Continuous Improvement Engineer

Digital Client Devices Analyst (INTERNAL ONLY)

IT Technical Services Apprentice

Document Controller

Mechatronics Engineer (Electronics Design)

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