Application analyst Work, Jobs in Broomfield, Ess (with Salaries)

Complaints Analyst
National Westminster Bank PLC —Southend-on-Sea
- £28,475 - £40,200 a year
- Full-time
- Hybrid work
- Writing skills
- Analysis skills
- Communication skills
- Annual leave
8d
Graduate Business Improvement Analyst
SS&C Technologies —Basildon
- Full-time
- Customer service
- Bachelor's degree
- Organisational skills
Project Analyst
Citizens Advice —East Hertfordshire
- £29,203 - £29,690 a year
- Hybrid work
10d
SAP/BW Data Warehouse Analyst (Digital Technology)
Raytheon —Harlow
- Full-time
- Hybrid work
- Travel
- Computer skills
- School
Pharmacy Receptionist and Data Analyst
Mid and South Essex NHS Foundation Trust —Basildon
- £25,760 a year
- Part-time
- Analysis skills
- Front desk
- Training & development
4d
Asbestos Site Auditor
Rentokil Initial Group —Chelmsford
- £40,000 - £48,000 a year
- Full-time
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Infrastructure Engineer
Tarmac —Colchester
- Weekend availability
- Travel
- Employee discount
Head of Marketing Operations
Lookers —Chelmsford
- Full-time
- Travel
- Analytics
- Annual leave
Quick apply
Global Strategy Insights Director
Teva —Harlow
- Hybrid work
- Computer Science
- Analysis skills
- Team management
- Annual leave
4d
Manufacturing Systems Business Analyst
TECNIQ —Witham
- £65,000 - £75,000 a year
- Full-time
- Inventory control
- ERP systems
- Analysis skills
- Free parking
- Life insurance
Quick apply
Junior Manufacturing Systems Business Analyst
TECNIQ —Witham
- £28,000 - £35,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Free parking
- Life insurance
Quick apply
3d
ERP System Analyst
TE Connectivity —Braintree
- ERP systems
- Bachelor's degree
- Continuous improvement
- Health & wellbeing programme
- Employee stock purchase plan
ICT Technical Services Manager
Essex Police, Fire and Crime Commissioner Fire and Rescue Authority —Witham
- £56,968 - £61,550 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
Quick apply
4d
IT Support Analyst Apprentice
The Delta Group —Bishop's Stortford
- Computer literacy
- Computer skills
- Communication skills
Quick apply
IT Support Engineer (1st to 2nd Line Progression)
3Gi Technology Ltd —Brentwood
- £28,000 - £32,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
11d
Service Desk Analyst
Care UK —Colchester
- Maintenance
- Training & development
Data Business Analyst
Laing O'Rourke —Dartford
- SQL
- Agile
- AI
11d
ICT Support Analyst
Hill Group UK —Waltham Abbey
- Hybrid work
- Continuous improvement
2d
Asbestos Analyst
SOCOTEC UK & Ireland —Romford
- Overtime
- Remote
- Travel
- Annual leave
Quick apply
4d
Sr Administrator (Support & Operations)
HCLTech —Basildon
- English
- Computer networking
- Communication skills

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Complaints Analyst

National Westminster Bank PLC -
Southend-on-Sea

Apply Now

Job details

Permanent | Full-time
£28,475 - £40,200 a year
8 days ago

Benefits

Annual leave

Qualifications

Writing skills
Complaint handling
Analysis skills
Customer interaction
Communication skills
Analytics

Full job description

Closing date for applications: 12/08/2026

Location Southend on Sea, United Kingdom

Salary £28,475 – £40,200

Job typePermanent | Contract typeFull Time

Mostly Remote

You’ll spend most of your time at home, working with your team digitally. You’ll come into an office or hub at least twice a month to collaborate with your colleagues.

Experienced

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00282835

We’re building something better

This role is in NatWest Boxed

At NatWest Boxed, we’re a high performing team that’s always on the lookout for exceptional people. We encourage an inclusive and diverse working environment, where teamwork, input and collaboration is valued no matter your level.

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Complaints Analyst

If you’re motivated and with a keen eye for detail, this is an opportunity for you to take ownership of your complaints in all areas across NatWest Boxed
You’ll be liaising with customers to understand their complaint before conducting thorough investigations and responding within timescales
In return, you’ll gain a valuable insight into our business as you work across departments and handle a variety of NatWest Boxed's customers' complaints

What you'll do

As a Complaints Analyst, you’ll deliver fair outcomes for all of your customers and give careful consideration to cases with distress or financial loss. We’re looking for someone to treat customers with sensitivity and empathy during contact in order to defuse sometimes difficult situations.
You'll also analyse trends and identify opportunities to improve customer experience, growth and efficiency.

Your day-to-day duties will include:

Handling complaints in line with internal policies and requirements, making sure that fair outcomes are reached and properly documented
Acknowledging and responding to all complaints within our SLAs and prioritising your workload to meet deadlines
Delivering your work in line with our quality standards and within our agreed processes
Maintaining responsibility for the quality of your own work
Completing relevant training and staying aware of business updates relevant to your role

The skills you'll need

To succeed in this role, you’ll be comfortable working in a fast-paced environment, with previous complaint handling experience preferred. Your excellent communication skills and listening abilities will allow you to resolve complaints sensitively and build relationships with your customers.

You’ll also demonstrate:

Experience of working cases/tasks individually and as part of a team
Good analytical skills and the ability to understand the customer’s journey and circumstances
Strong attention to detail
Strong verbal and written skills

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Please note, the presented benefits packages are based on the minimum base salary.

Tap each segment for details.

Your pay package

Your leave allowance

28 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Apply Now

Refine Your Search

application analyst jobs in broomfield, ess

Complaints Analyst

Graduate Business Improvement Analyst

Project Analyst

SAP/BW Data Warehouse Analyst (Digital Technology)

Pharmacy Receptionist and Data Analyst

Asbestos Site Auditor

Infrastructure Engineer

Head of Marketing Operations

Global Strategy Insights Director

Manufacturing Systems Business Analyst

Junior Manufacturing Systems Business Analyst

ERP System Analyst

ICT Technical Services Manager

IT Support Analyst Apprentice

IT Support Engineer (1st to 2nd Line Progression)

Service Desk Analyst

Data Business Analyst

ICT Support Analyst

Asbestos Analyst

Sr Administrator (Support & Operations)

I want to receive the latest job alerts for application analyst in broomfield, ess

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We’re building something better

This role is in NatWest Boxed

Job description

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Your pay package

Your leave allowance

Total rewards package

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