Support analyst Work, Jobs in Southside Central, Glg (with Salaries)

Transfers Operations Analyst - 12 Month FTC
Nucleus Financial —Glasgow
- £28,500 a year
- Full-time
- Hybrid work
- IT
- Financial services
- Communication skills
- Annual leave
Quick apply
2d
Case Reviewer (Glasgow)
OFGEM —Glasgow
- £26,694 - £31,853 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Flexible schedule
2d
Transaction Monitoring Analyst
Barclays —Glasgow
- Continuous improvement
- Communication skills
- Banking
UNPAID VOLUNTEER - Accounting Officer (UK-based candidates)
Digital Technology Institute for Development (DTID) —Glasgow
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Training Readiness Analyst (Submarine Training)
Capita —Helensburgh
- Up to £47,900 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Free parking
Client Service Team Leader 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Continuous improvement
Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
Join the Growing Cyber Security Practice at Methods
Methods Business and Digital Technology —Glasgow
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Account Analyst - Cash & Banking (Hybrid)
The Travel Corporation —Port Glasgow
- Full-time
- Microsoft Excel
- Oracle
- Accounting
Quick apply
Transaction Monitoring Training and LPT Analyst
Barclays —Glasgow
- Continuous improvement
- Banking
9d
Cyber Security Analyst - Tier 2
Gamma —Glasgow
- Weekend availability
- Hybrid work
- Computer Science
- Travel
- Communication skills
- Annual leave
- Employee discount
Quick apply
Advisory Services Graduate (Multiple locations)
AECOM —Glasgow
- Full-time
- Hybrid work
- In-person
- Communication skills
- Marketing
8d
Telephony and Connectivity Analyst
ARO —Glasgow
- £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
- Employee assistance programme
Quick apply
13d
Analyst PTP (Part-Time-21 hrs per week) - European language required
Hilton —Glasgow
- Part-time
- Microsoft Excel
- Oracle
- English
- Employee stock purchase plan
- Annual leave
Data and Information Analyst
The Wheatley Group —Glasgow
- £52,176 - £56,270 a year
- Call to connect
- SQL
- Analysis skills
- Continuous improvement
- Employee assistance programme
Training Analyst
Barclays —Glasgow
- Continuous improvement
- SharePoint
- Banking
3d
Operations Analyst
Nucleus Financial Group —Glasgow
- IT
- Financial services
- Communication skills
- Annual leave
13d
Interim, Analyst Revenue Accounting (initially 12mths FTC)
Hilton —Glasgow
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
- Employee stock purchase plan
- Annual leave
Atlassian Support Analyst
Weir Group —Glasgow
- Full-time
- Analysis skills
- Travel
- Agile
Service Protection Analyst (Change, Release, Transition)
Evelyn Partners —Glasgow
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
Quick apply

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Transfers Operations Analyst - 12 Month FTC

Nucleus Financial -
Glasgow

Quick apply

Job details

Full-time | Fixed term contract
£28,500 a year
2 days ago

Benefits

Annual leave
Company pension

Qualifications

IT
Financial services
Communication skills

Full job description

We’re on the lookout for an Operations Analyst to join our Business Administration & Oversight team.
Integral to this role is customer service. This means being a pro at maintaining a healthy balance between delivering on our customers’ needs and expectations, while managing a dynamic and varied workload. Every day you’ll manage multiple queries all with the aim of ensuring all queries are dealt with within agreed timeframes, enabling our advisers to get the best outcome for their clients.

You’ll also have accountability for highlighting where a control could be improved and aid the design and implementation of this to ensure we best service the needs of our clients and safeguard our clients’ money. You will need to understand the consequences of all actions and manage these in line with our risk framework.

You’ll spend your time:

Servicing our clients, whether that be by applying money, handling queries, processing a transfer or handling pension queries.
Have the ability to adapt and support across the breadth of the department.
Sharing your knowledge across the user operations team and wider business.
Ensuring all user operations processes run smoothly, highlighting areas where any improvements can be implemented and improving the customer journey.

A bit about you
Your friends would probably describe you as the “super-organised” one, ridiculously well planned and someone who takes time to really understand people and their needs. You’re the type of person who asks great questions to understand expectations but can react like lightening to solve problems as they occur.

You love mentoring others and get a real kick out of encouraging the right behaviours, supporting our core values and personally demonstrating these. You’ll set the bar high on performance even when stretching for the team, creating a team environment where high performance is the norm.

We’ve always placed more importance on cultural contribution above technical ability, but we’d really like you to have/be:

Previous experience in the financial services industry and ideally working with a wrap platform.
Excellent relationship building skills.
Able to prioritise the high impact work, but never neglect the details.
Excellent communication skills – We need you to be completely comfortable representing our culture and values, with an emphasis on a speedy, friendly style.
Able to anticipate the needs of those you work with, juggling conflicting priorities.
The ability to think laterally and come up with new solutions to old problems.
Helping people makes you happy.

A little about us
We are the Nucleus Financial Platforms group and we help make retirement more rewarding. Here at Nucleus, people come first - whether it’s our colleagues, or the advisers and customers we support, we know that working in partnership and collaboration leads to the best outcomes. Together, we’ve shaped the platform to how it is today. We work hard, and we celebrate hard too.

Our ambition is to create a platform with a difference, putting the customer centre stage meant tearing up the rule book and starting from scratch. We’ve come a long way since then, but our mission remains just as focused. That’s why our culture, values, and social responsibility are things we keep at the top of our agenda – because we know they matter and have a big impact.

Our culture is one of the many things that sets us apart from the pack. We want to have an environment where our people feel that they can make a real difference, know they’ll be rewarded for their efforts and more importantly, enjoy themselves at work.

Inclusion and diversity at Nucleus
As with most things in life, who cares, wins. We really care about inclusion. For us it’s not a tick box exercise; inclusion and diversity are embedded in our culture and everything we do. It’s a commercial imperative. It isn’t about being PC. It’s about being future-relevant and durable. We owe it to ourselves and the industry to ensure we are playing our part in creating a fair, balanced and transparent financial services sector.

More diversity means broader experience, a wider set of perspectives and a better collective ability to problem-solve. And it means being more representative of customer groups, which supports areas such as product development.

At Nucleus, we offer a generous blend of benefits for the things that really matter to our people, including a non-contributory pension, bonus, enhanced parental leave, paid time off for emergencies, health and wellbeing initiatives and flexible working options.

Pay: £28,500.00 per year

Work Location: Hybrid remote in Glasgow G2 4QE

Quick apply

Refine Your Search

support analyst jobs in southside central, glg

Transfers Operations Analyst - 12 Month FTC

Case Reviewer (Glasgow)

Transaction Monitoring Analyst

UNPAID VOLUNTEER - Accounting Officer (UK-based candidates)

Training Readiness Analyst (Submarine Training)

Client Service Team Leader 24/7 shift pattern

Technical Support Analyst

Join the Growing Cyber Security Practice at Methods

Account Analyst - Cash & Banking (Hybrid)

Transaction Monitoring Training and LPT Analyst

Cyber Security Analyst - Tier 2

Advisory Services Graduate (Multiple locations)

Telephony and Connectivity Analyst

Analyst PTP (Part-Time-21 hrs per week) - European language required

Data and Information Analyst

Training Analyst

Operations Analyst

Interim, Analyst Revenue Accounting (initially 12mths FTC)

Atlassian Support Analyst

Service Protection Analyst (Change, Release, Transition)

I want to receive the latest job alerts for support analyst in southside central, glg

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