Complaints manager Work, Jobs in Cardiff (with Salaries)

Deputy General Manager
Lane7 - Cardiff —Cardiff
- £38,000 - £40,000 a year
- Full-time
- Hospitality
- Management
- Leadership
- Referral programme
Quick apply
12d
Customer Service Team Leader
Stellantis Financial Services —Cardiff
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Free parking
- Store discount
Quick apply
Victim Liaison Officer
HM Prison & Probation Service —Bridgend
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Travel
- Annual leave
- Employee discount
4d
Case Reviewer (Cardiff)
OFGEM —Cardiff
- £26,694 - £31,853 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Flexible schedule
9d
Regional Administrative Officer - Wales Probation Services
HM Prison & Probation Service —Cardiff
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee discount
12d
Deputy Manager
Ronald McDonald House —Cardiff
- £27,000 a year
- Weekend availability
- Management
- Microsoft Office
- Administrative experience
Quick apply
Project Manager
Office for National Statistics —Newport
- £56,861 a year
- Part-time
- Hybrid work
- PMP
- Presentation skills
13d
Shift Manager
Veezu —Cardiff
- Full-time
- Google Suite
- Management
- Customer service
Commercial Category Manager
Food Standards Agency —Cardiff
- £45,125 - £48,899 a year
- Full-time
- Remote
- Presentation skills
- Organisational skills
- IT
Residence Co-ordinator
Here! Students —Cardiff
- £25,603.50 a year
- Full-time
- Heavy lifting
- Sales
- Customer service
- Health & wellbeing programme
- Life insurance
Quick apply
10d
Business Administrator Part Time
Ministry of Justice —Usk
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
10d
General Manager
Giovanni's Restaurant Group —Cardiff
- £40,000 - £60,000 a year
- Weekend availability
- Hospitality
- Management
- Sales
- Free parking
- Store discount
Quick apply
2d
Housing Support Officer Full Time
Cardiff YMCA Housing Association —Cardiff
- From £28,216.50 a year
- Full-time
- First Aid Certification
- In-person
- Negotiation
- Free parking
- Store discount
Quick apply
Duty Manager/Supervisor
BuzzBoxx —Cardiff
- Part-time
- Hospitality
- Customer service
- Leadership
- Employee discount
Quick apply
3d
Data Governance Manager
Office for National Statistics —Newport
- £41,985 - £47,121 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
- Communication skills
12d
Product Executive
Eakin Healthcare —Cardiff
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Bachelor's degree
- Free parking
- Referral programme
Quick apply
Senior IT Service Manager
Office for National Statistics —Newport
- £56,861 - £66,704 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- IT
9d
Customer Subscriptions Associate
Future Publishing —Cardiff
- £28,000 - £29,000 a year
- Hybrid work
- Customer service
- Continuous improvement
- Organisational skills
- Referral programme
Quick apply
12d
Hotel General Manager
Nottage Leisure Group —Porthcawl
- From £40,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Free parking
- Employee discount
Quick apply
9d
Night Manager - Coldra Court
The Celtic Collection —Newport
- £30,900 a year
- Full-time
- Customer service
- Hotel
- IT
- Employee discount
2d

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Deputy General Manager

Lane7 - Cardiff -
Cardiff

Quick apply

Job details

Full-time
£38,000 - £40,000 a year
12 days ago

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Referral programme

Qualifications

Hospitality
Management
Leadership

Full job description

Deputy General Manager – New Site Opening - Cardiff

About Us

Lane7 is the UK's fastest growing and biggest independent boutique bowling destination. We have multiple venues across our Lane7, Level X, Gutterball and ML7 brands. Bowling has always been our thing - since launch in 2013, but really, we're all your best nights in one: Pool, golf, darts, karaoke, arcades and a ton of next-level gaming experiences, combined with great drinks and fabulous food. A night with friends, date night, special celebrations and private functions… we've got every occasion covered.

Could you be what we’re looking for?

As part of our rapid expansion, we are adding a BRAND-NEW venue in Cardiff, that brings the full throttle best night out in one place experience and we’re looking for an experienced Deputy General Manager ready to help set the pace, lead from the front and drive this opening to its full potential.

The Role

As Deputy General Manager, you’ll have to support with the responsibility for the performance, culture, and success of the site. You’ll lead from the front, setting standards, building a strong leadership team, and delivering an exceptional guest experience across multiple revenue streams.

Key responsibilities include:

Work alongside the General Manager in all areas of the venue and make operational decisions on daily matters of importance, Whilst adhering to company standards and service levels to increase sales, minimise costs, beverage supply, labour costs and overall P&L
Managing the daily operation of the entire venue, including the selection, training, development and performance management of all staff
Be fully accountable for all process and procedures within the business from daily transactions to inventory management
Actively participate in all areas of the operation from gaming, food, beverage, events, sport and labour whilst maintaining required standards of operation in daily activities
Ensure positive guest service in all areas. Respond to complaints within the given parameters or escalate to the General Manager, taking any and all appropriate actions to turn dissatisfied guests into return guests
Create an environment that is team focused and encourage a professional and motivating atmosphere for all team members

To be a success with Lane7, you’ll:

Have got management experience in the leisure, hospitality, or F&B sector?
Be a Deputy General Manager able to lead by example and supervise a team throughout every daily activity.
Be a Deputy General Manager who can Inspire and motivate your team to deliver outstanding guests experiences from the moment they step through the door
Be a great communicator
Have a positive, can-do and problem-solving attitude no matter the task that faces you.
Have the ability to create a sense of fun, For you the guests and the team

What We’ll Offer

Salary range - £38,000 - £40,000 Per Annum
28 days holiday per year (Plus 1 day per every year worked, Up to 5 years of service)
Company pension contribution
Free bowling and activities for you and up to 3 others when you aren’t working (off-peak time)
25% off food and drink
Get involved with different social activities throughout the year through our team social calendar
Annual team awards party
Cycle2Work scheme partnered with Halfords
Refer a friend scheme

Fancy being part of it all? Apply Now

INDMANAGE

Quick apply

Refine Your Search

complaints manager jobs in cardiff

Deputy General Manager

Customer Service Team Leader

Victim Liaison Officer

Case Reviewer (Cardiff)

Regional Administrative Officer - Wales Probation Services

Deputy Manager

Project Manager

Shift Manager

Commercial Category Manager

Residence Co-ordinator

Business Administrator Part Time

General Manager

Housing Support Officer Full Time

Duty Manager/Supervisor

Data Governance Manager

Product Executive

Senior IT Service Manager

Customer Subscriptions Associate

Hotel General Manager

Night Manager - Coldra Court

I want to receive the latest job alerts for complaints manager in cardiff

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