Private first class Work, Jobs in Glasgow, Glg (with Salaries)

IT Support Services Technician
Percepta —Glasgow
- £34,000 a year
- Overtime
- Remote
- Travel
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Sterile Services Technician I
Steris —Bellshill
- £25,272 a year
- Overtime
- Computer literacy
- No experience needed
- Computer skills
- Annual leave
9d
Customer Field Team Leader
CityFibre —Glasgow
- Full-time
- Hybrid work
- Travel
- Leadership
- Annual leave
Quick apply
Front Office Trading Engineer - Java
JPMorganChase —Glasgow
- Full-time
- Java
- Continuous improvement
- Software development
14d
Commercial Property Manager
Sedgwick —Glasgow
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Employee assistance programme
- Employee discount
MSFS, Portfolio Analytics - Quant
Morgan Stanley —Glasgow
- Full-time
- Master's degree
- Communication skills
- Analytics
Senior Expansion Manager UK
Fastned —Glasgow
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Travel
1d
Social Media Officer
University of Stirling —Stirling
- Full-time
- Marketing
- Social media management
- Microsoft Office
Leasing/Sales Negotiator
Moda Living —Glasgow
- £27,040 a year
- Full-time
- Hospitality
- Microsoft Excel
- Sales
- Free parking
- Store discount
Quick apply
12d
Senior Power System Engineer
SSE —Glasgow
- £59,800 - £89,800 a year
- Full-time
- Business development
- Employee discount
- Gym membership
13d
Electrical Engineer - Water Sector
Stantec —Glasgow
- Electrical Engineering
- Communication skills
- Annual leave
14d
Fullstack Software Engineer III - Java
JPMorganChase —Glasgow
- Full-time
- Software development
- Agile
- AI
14d
Java Software Engineer III
JPMorganChase —Glasgow
- Full-time
- Software troubleshooting
- Java
- AWS
13d
Principal Electrical Engineer - Water Sector
Stantec —Glasgow
- Mentoring
- Training & development
- Electrical Engineering
- Annual leave
14d
Installation Engineer
Arnold Clark —Glasgow
- £40,000 - £50,000 a year
- Monday to Friday
- Customer service
- Computer literacy
- Computer skills
- Annual leave
- Employee discount
Quick apply
3d
Electrical Engineer - Building Services
Stantec —Glasgow
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
HGV - Automotive Technician / Mechanic - Workshop Based - Night Shift - Glasgow
Enterprise Mobility —Glasgow
- Overtime
- Maintenance
- Relocation assistance
- Annual leave
Applied AIML Lead Research Engineer
JPMorganChase —Glasgow
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
8d
Product Genius
Park's Motor Group —Stirling
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Employee assistance programme
- Employee discount
Asset Management Data Marketplace - Product Senior Associate
JPMorganChase —Glasgow
- Full-time
- Product management
- AI

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IT Support Services Technician

Percepta -
Glasgow

Quick apply

Job details

Permanent | Full-time
£34,000 a year

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Incident queue management
User account provisioning
Ticket management
Microsoft Office Suite
User account management
IT permissions management
Computer hardware
CompTIA Network+
Technical support incident logging
Organisational skills
ServiceNow
Customer support
Customer interaction
IT incident logging
Incident log maintenance
Communication skills
CompTIA A+
Time management
Identity & access management
Information Technology

Full job description

IT Support Services Technician
GB-SCO-Glasgow

Description

IT SUPPORT SERVICES TECHNICIAN

At Percepta, we bring first-class service across each market we support. As an IT Support Services Technician in the United Kingdom, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture

Employment Details:

Contract Type: Full-Time, Permanent
Working Hours: 40 hours per week, Monday to Friday 8am to 5pm. Paid overtime may be required as needed.
Salary: £34,000 per annum + Annual Performance Bonus

Location: Glasgow

What You’ll Be Doing

The IT Support Technician provides first- and second-line technical support, acting as the primary point of contact for end users to ensure a high level of customer satisfaction. The role involves logging, tracking, and resolving Service Desk requests, managing user access and system permissions, and escalating issues where necessary while maintaining ownership through to resolution. Working in line with documented procedures, the Technician also supports a range of administrative and operational IT tasks as directed by the IT Manager.

During a Typical Day, You’ll

Provide Tier 1 and Tier 2 technical support using phone, ticketing systems, and chat tools.
Accurately log, document, and track incidents in ServiceNow or other required systems.
Carry out daily operational checks and monitor system performance to ensure availability before production hours.
Deliver local IT support including hardware setup, imaging, upgrades, repairs, asset management, and PC relocations.
Administer or support user access management, including ID creation and application permissions.
Work flexibly across IT support shifts, including participation in on-call cover, while escalating complex issues appropriately and supporting a collaborative team environment.

What You Bring to the Role

Associate degree or equivalent work IT experience.
CompTIA A+ desirable
CompTIA Network+ desirable
Mid-level experience of Help Desk or Desktop hardware and software experience in an corporate or call centre environment.
Experience with basic Network troubleshooting.
Experience with basic Azure, Cloud Services (AWS), and Telephony troubleshooting.
Experience with ticketing systems, preferably ServiceNow.

Skills

Strong communication, customer service and organizational skills.
Strong problem resolution and decision-making skills.
Working knowledge of Windows 10/11.
Working knowledge of Outlook and Office365.
A good listener with a proven ability to build relationships with all levels of staff.
Strong time management skills, attention to detail and outstanding follow-up skills.
The ability to work well under pressure with tight deadlines.

Travel

Up to 5% travel may be required.

What You Can Expect

25 days Annual leave to start, increases by 1 day on anniversary of start date for the first 5 years, meaning a potential maximum of 30 days annual leave plus bank holidays.
Company pension
Life Assurance 4 x annual salary
Contributory pension scheme
Private Medical and Insurance and discounted dental scheme
Comprehensive travel insurance for you and family in line with Scheme rules
Discounts on brand new vehicles
Employee Assistance Program (EAP)
Cycle to work scheme
Free On-site parking

About Percepta

Established in 2000 as a joint venture with TTEC, Percepta has specialised in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:

Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.

Right to Work

Please note: We are unable to provide visa sponsorship for this position. Applicants must already have the legal right to work in the United Kingdom at the time of application.

Equal Opportunities Statement

Percepta is proud to be an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace where all employees feel respected, valued, and empowered to thrive. We welcome applications from all qualified candidates regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation.

#LI-remote

Quick apply

Refine Your Search

private first class jobs in glasgow, glg

IT Support Services Technician

Sterile Services Technician I

Customer Field Team Leader

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Commercial Property Manager

MSFS, Portfolio Analytics - Quant

Senior Expansion Manager UK

Social Media Officer

Leasing/Sales Negotiator

Senior Power System Engineer

Electrical Engineer - Water Sector

Fullstack Software Engineer III - Java

Java Software Engineer III

Principal Electrical Engineer - Water Sector

Installation Engineer

Electrical Engineer - Building Services

HGV - Automotive Technician / Mechanic - Workshop Based - Night Shift - Glasgow

Applied AIML Lead Research Engineer

Product Genius

Asset Management Data Marketplace - Product Senior Associate

I want to receive the latest job alerts for private first class in glasgow, glg

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