Solutions advisor Work, Jobs in Brynmenyn, Bge (with Salaries)

Technical Services Assistant
Siderise Insulation —Maesteg
- From £25,500 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
3d
Sales Advisor (Part Tme)
Tredz —Swansea
- £9,325.68 a year
- Part-time
- Sales
- Customer service
- Organisational skills
- Employee discount
- Sick pay
Quick apply
3d
Technical Support Advisor
Which? —Cardiff
- £25,000 - £27,000 a year
- Hybrid work
- Customer service
- Computer skills
- Communication skills
1d
Freight Forwarding Coordinator
CEVALogistics —Pontypridd
- Full-time
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Patient Advisor
Optical Express Group —Swansea
- £26,500 - £28,000 a year
- Weekend availability
- Sales
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
3d
SME Relationship Director
Lloyds Banking Group —Cardiff
- £85,493 - £100,580 a year
- Full-time
- Hybrid work
- Driving
- Communication skills
- Negotiation
Customer Service Advisor - HR
Sopra Steria —Newport
- £26,298 a year
- Hybrid work
- Customer service
- Human resources
- Organisational skills
- Annual leave
10d
Service Advisor
Arnold Clark —Cardiff
- £30,500 - £42,500 a year
- Customer service
- Computer literacy
- Organisational skills
- Employee discount
Quick apply
10h
Contract - Continuous Improvement Lead
Deloitte —Cardiff
- Hybrid work
- Analysis skills
- Continuous improvement
- Financial services
Senior Technician Sport Performance Analysis
Cardiff Metropolitan University —Cardiff
- £29,588 - £34,610 a year
- Full-time
- Organisational skills
- School
- Annual leave
7d
Customer Service Advisor (Part-time)
TOAST —Swansea
- £13.84 an hour
- Part-time
- Bilingual
- Spanish
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
16h
Health, Safety, Environment & Quality Advisor
Greenvolt —Gowerton
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Organisational skills
Quick apply
8d
Human Resources Advisor
PHSGroup —Caerphilly
- Monday to Friday
- Hybrid work
- Management
- Sales
- Travel
- Free parking
- Employee discount
10d
Debt Advisor Apprenticeship
Welsh Water —Cardiff
- £25,949 a year
- Communication skills
- Annual leave
- Employee assistance programme
1d
Customer Service Advisor - Direct365
PHSGroup —Caerphilly
- £24,959.95 a year
- No weekends
- Customer service
- Computer skills
- Communication skills
- Free parking
- Employee discount
3d
eCSV Senior Compliance Advisor
Convatec —Rhymney
- Full-time
- Hybrid work
- Computer Science
- Engineering
- ERP systems
7h
Helpdesk Manager
CBRE GWS —Newport
- £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
- Free parking
Quick apply
Health, Safety, Environment & Quality Advisor (Contract)
Greenvolt —Gowerton
- £50,000 - £55,000 a year
- Full-time
- Microsoft Office
- Travel
- Organisational skills
Quick apply
8d
Account Executive
Meltwater Group —Cardiff
- Hybrid work
- English
- Bachelor's degree
- Organisational skills
- Annual leave
Principal Engineer
Knights Brown —Bridgend
- AutoCAD
- Engineering
- Mentoring

I want to receive the latest job alerts for solutions advisor in brynmenyn, bge

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

solutions advisor jobs near brynmenyn, bge

Technical Services Assistant

Siderise Insulation -
Maesteg

Quick apply

Job details

Full-time
From £25,500 a year
3 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee discount
Enhanced maternity leave
Referral programme
Sick pay
On-site parking

Qualifications

CRM software
Customer service
English
Technical support
Microsoft Office
Administrative experience
Organisational skills
Construction experience
Communication skills
Time management

Full job description

Siderise Insulation Ltd is a UK-based manufacturer and supplier of acoustic and fire insulation solutions for the construction, marine, and transportation industries. With over 50 years of experience, we are committed to delivering high-quality products and services that meet our clients' specific needs. Our state-of-the-art facilities and focus on innovation allow us to produce cost-effective and efficient insulation solutions. We value our employees and provide ongoing training and development opportunities to ensure a positive work environment. If you are a talented and passionate individual seeking a rewarding career in the insulation industry, Siderise Insulation Ltd is the place for you.

The Technical Services Assistant will support the Technical Services team by coordinating technical enquiries, maintaining accurate records, supporting internal processes, and assisting with site service administration. The role will help ensure customers receive timely, accurate and professional technical support in line with company procedures and agreed response times.

Key responsibilities

Review, assess and triage incoming technical enquiries, assigning caseloads to Technical Engineers in line with agreed processes and response times.
Maintain accurate and up-to-date records within the CRM system, ensuring information is recorded in accordance with the technical process.
Build and maintain effective working relationships with internal stakeholders, team members and external contacts.
Carry out reviews of technical involvement on projects when required, including preparing project timelines, brief summaries and legacy data reports from internal systems.
Provide technical support by phone and email for enquiries that fall within the required competency level, following the company SKEB matrix.
Assist the Technical Services Advisors with data recording, reporting and additional administrative tasks as required.
Review site installation reports and provide comments in line with company recommendations.
Record site service reports, responses and related communication accurately within the CRM system.
Communicate with customers to clarify details, gather information and support the resolution of technical or site service queries.
Follow agreed processes of work and ensure all responses are completed and recorded within set timeframes and deadlines.
Liaise with external parties where required to support site service activity and customer enquiries.
Assist the Site Services Advisors with data recording, reporting and additional administrative tasks as required.
Manage the site service inbox, ensuring enquiries are reviewed, prioritised and actioned appropriately.
Issue QR codes for site visits and ensure relevant details are shared with the appropriate stakeholders.
Organise Site Service Engineer diaries, including scheduling appointments across the UK and EU.
Reschedule visits when required, communicating changes clearly and promptly to all relevant parties.
Manage survey requests by creating work orders in CRM systems, allocating time in Site Service Engineer diaries and sending meeting invitations in line with the required lead times.
Download Product Installation Training information from survey provider on a weekly basis, update the relevant spreadsheet, and create and issue certificates as required.
Assist the Site Services Coordinator with data recording, reporting and additional administrative tasks as required.

Qualifications

Higher education qualification
Hold a C or above in Maths and English G.C.S.E (or equivalent)
Construction / façade product experience (desirable)
ASFP level 2 in Passive Fire Protection (or willingness to attain whilst in post)

Job Function Technical Knowledge and Skills

Experience in passive fire protection systems (desirable).
Experience within a customer focused environment offering product and service advice.
Excellent communication and interpersonal skills to interact effectively with team members and stakeholders.
Experience working in an administrative, customer service, technical support or coordination role (preferred).
Strong attention to detail with the ability to maintain accurate records and follow defined processes.
Ability to communicate professionally, both written and verbally.
Ability to multi task, prioritise workload and work to agreed timeframes and deadlines.
Competent user in Microsoft Office and general online web functions, willingness to learn use of CRM systems and survey tools.
A proactive and organised approach, with the ability to support team objectives and contribute to a high standard of customer service.

Personal Attributes

Strong communication skills.
Customer focused.
Strong organisational skills.
Excellent attention to detail.
Problem solver.
Adaptable.
Good initiative.

Job Type: Full-time

Pay: From £25,500.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

solutions advisor jobs in brynmenyn, bge

Technical Services Assistant

Sales Advisor (Part Tme)

Technical Support Advisor

Freight Forwarding Coordinator

Patient Advisor

SME Relationship Director

Customer Service Advisor - HR

Service Advisor

Contract - Continuous Improvement Lead

Senior Technician Sport Performance Analysis

Customer Service Advisor (Part-time)

Health, Safety, Environment & Quality Advisor

Human Resources Advisor

Debt Advisor Apprenticeship

Customer Service Advisor - Direct365

eCSV Senior Compliance Advisor

Helpdesk Manager

Health, Safety, Environment & Quality Advisor (Contract)

Account Executive

Principal Engineer

I want to receive the latest job alerts for solutions advisor in brynmenyn, bge

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected