It support Work, Jobs in Otley, Wyk (with Salaries)

IT Support Engineer
ITWiser LLP —Guiseley
- £26,000 - £32,000 a year
- Full-time
- Customer service
- Travel
- Mentoring
- Free parking
- Life insurance
Quick apply
3d
Junior software support agent
Binary —Harrogate
- Up to £26,500 a year
- Full-time
- Software troubleshooting
- English
- In-person
Quick apply
Service Desk Analyst, Judicial Digital Services, Judicial Office
Ministry of Justice —Leeds
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee discount
13d
IT Support Engineer (2nd / 3rd Line) – MSP Experience Required
Biometrics Match —Bradford
- £30,000 - £50,000 a year
- Full-time
- Azure
- System design
- Windows
- Free parking
Quick apply
3d
IT Service Desk/Site Engineer
JN Bentley —Skipton
- Full-time
- Customer service
- Windows
- Travel
Quick apply
Second Line IT Support Engineer
The Progeny Group Limited —Leeds
- Up to £32,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
Quick apply
13h
ICT Technician - Schools
hireful —Leeds
- £28,000 - £32,000 a year
- Full-time
- Google Suite
- School
Quick apply
12d
ICT Support Officer
City of Bradford Metropolitan District Council —Bradford
- £26,403 - £33,699 a year
- Call to connect
1d
Senior Technical Support Advisor
Brass Monkey Health —Wetherby
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Analysis skills
- Continuous improvement
Quick apply
12d
Technical Support Supervisor
Celeste Digital Solutions Ltd —Leeds
- £3,300 - £4,800 a month
- Full-time
- Computer Science
- Customer service
- Bachelor's degree
- Sick pay
Quick apply
5d
Software Support Engineer - SQL
Giacom —Nelson
- £28,000 a year
- SQL
- Communication skills
- Annual leave
Quick apply
12d
IT Support / Operations Administrator
Dementia Forward —Harrogate
- £14.49 an hour
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Sick pay
Quick apply
Technical Product Support Advisor
InfoTrack —Leeds
- £26,300 a year
- Full-time
- Hybrid work
- Communication skills
- Time management
- Annual leave
- Flexitime
Quick apply
13d
Business and Operations Support Engineer - 24/7 cover
Freemans PLC —Bradford
- Full-time
- Microsoft Office
- Computer networking
- IT
- Work from home
- Employee discount
First Line Technical Support Engineer ( VoIP )
ProVu Communications —Huddersfield
- £25,500 - £26,000 a year
- Full-time
- IT
- Linux
- In-person
- Sick pay
Quick apply
Technical Support Officer (Administrative Duties)
Leeds City Council —Leeds
- £28,598 - £31,022 a year
- Full-time
- Microsoft Word
- Computer literacy
- Continuous improvement
- Annual leave
12d
Technical Support Supervisor
IntelliPK Technology Services Ltd —Halifax
- £2,900 - £4,800 a month
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Health & wellbeing programme
- Referral programme
Quick apply
IT Technical Support & Warehouse Operations Coordinator
Snugfort Limited —Middleton Park
- £27,000 - £28,000 a year
- Full-time
- CRM software
- Customer service
- Computer networking
- Free parking
- Employee discount
Quick apply
1d
Digital System Support Engineer
Caesars Entertainment —Leeds
- Weekend availability
- Computer Science
- Analysis skills
- Bachelor's degree
3d
Service Desk Engineer - 3rd Line
TIEVA —Leeds
- £32,000 - £35,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
12d

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IT Support Engineer

ITWiser LLP
Guiseley

Quick apply

Job details

Full-time
£26,000 - £32,000 a year
3 days ago

Benefits

Free parking
Company pension
Life insurance
Car scheme
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
TCP
ITIL Certification
Driving Licence
Customer service
Stakeholder liaison
User account provisioning
Microsoft Exchange
Technical support
Network infrastructure
User account management
Firewall
Computer hardware
CompTIA Network+
IT support
Mentoring
Network support
SharePoint
IP networking
Customer support
VMWare
Cybersecurity
CompTIA Security+
Communication skills
Microsoft Azure
Active Directory
CompTIA A+
Remote diagnostics
Mobile devices

Full job description

Role Description

ITWiser are seeking an experienced and motivated IT Support Engineer to join our growing IT team. The successful candidate will be responsible for providing high-quality technical support to end users, diagnosing and resolving escalated issues, and assisting with the delivery of IT projects.

You will act as a key escalation point for other members of the team, working closely with customers, colleagues, and third-party vendors to ensure excellent service delivery. This role offers the opportunity to develop your technical skills across Microsoft 365, cloud technologies, networking, infrastructure, and cyber security including Cyber Essentials.

Key Responsibilities

Provide technical support for clients and internal users via phone, email, remote support tools, and on-site visits where required.
Investigate, troubleshoot, and resolve escalated incidents and service requests to agreed service levels.
Manage and maintain Microsoft 365 environments, including Exchange Online, SharePoint, Teams, and Entra ID (Azure AD).
Administer Active Directory, Group Policy, user accounts, and permissions.
Support Windows desktop and server environments.
Diagnose and resolve networking issues involving TCP/IP, DNS, DHCP, VPNs, VLANs, wireless networks, switches, and routers.
Build, configure, deploy, and support laptops, desktops, mobile devices, and peripheral hardware.
Assist with infrastructure projects, migrations, upgrades, and system implementations.
Liaise with third-party suppliers and vendors to resolve technical issues.
Maintain accurate documentation, ticket updates, and knowledge base articles.
Monitor systems proactively and identify opportunities for service improvement.
Support Cyber Security initiatives, including endpoint protection, security best practices, and vulnerability remediation.
Mentor and support colleagues, sharing knowledge and technical expertise.

Required Skills & Experience

Minimum 3 years' experience in an IT Support or Service Desk environment.
Proven experience providing technical support.
Strong troubleshooting and problem-solving skills.
Experience supporting Microsoft 365, Windows 10/11
Experience supporting iOS/Android mobile operating systems
Experience supporting Windows Server environments
Experience supporting Active Directory and Group Policy
Experience supporting Exchange Online
Networking technologies (DNS, DHCP, TCP/IP, VPN, VLANs)
Experience with remote management and monitoring tools.
Knowledge of endpoint security and cybersecurity best practices.
Excellent verbal and written communication skills.
Strong customer service focus with the ability to manage multiple priorities.

Desirable Skills

Experience with Azure cloud services.
Knowledge of virtualization technologies such as VMware or Hyper-V.
Experience with backup and disaster recovery solutions.
Familiarity with firewall management and network security.
Experience supporting VoIP platforms.
Industry certifications such as:
Microsoft Fundamentals or Associate Certifications
CompTIA A+, Network+, or Security+
ITIL Foundation
Cisco Certifications

Personal Attributes

Professional and customer-focused.
Self-motivated with a proactive approach to problem solving.
Strong attention to detail.
Able to work independently and as part of a team.
Willingness to learn and develop new technical skills.
Ability to remain calm and organised under pressure.
Takes ownership of issues through to resolution.

Benefits

Competitive salary.
Company pension scheme.
Company life insurance scheme.
Company EV car scheme.
Training and certification support.
Tea / Coffee / Fizzy Drinks / Biscuits!
Free on-site parking.

Essential Requirements

Full UK Driving Licence (if site visits are required).
Eligibility to work in the United Kingdom.
Ability to travel to customer sites when needed.

This position is ideal for an experienced IT Support professional looking to advance their career in a technically diverse environment while gaining exposure to infrastructure, cloud technologies, cybersecurity, and project delivery.

Job Descriptions

IT Support, IT Support Engineer, Support Engineer, IT Support Technician, Windows Support, Helpdesk, Helpdesk Engineer, Technical Support, Network Manager, IT Manager, MSP

Job Types: Full-time, Permanent

Pay: £26,000.00-£32,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

it support jobs in otley, wyk

IT Support Engineer

Junior software support agent

Service Desk Analyst, Judicial Digital Services, Judicial Office

IT Support Engineer (2nd / 3rd Line) – MSP Experience Required

IT Service Desk/Site Engineer

Second Line IT Support Engineer

ICT Technician - Schools

ICT Support Officer

Senior Technical Support Advisor

Technical Support Supervisor

Software Support Engineer - SQL

IT Support / Operations Administrator

Technical Product Support Advisor

Business and Operations Support Engineer - 24/7 cover

First Line Technical Support Engineer ( VoIP )

Technical Support Officer (Administrative Duties)

Technical Support Supervisor

IT Technical Support & Warehouse Operations Coordinator

Digital System Support Engineer

Service Desk Engineer - 3rd Line

I want to receive the latest job alerts for it support in otley, wyk

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