Work from home Work, Jobs in Stanhope, Dur (with Salaries)

Customer Success Manager
Mindbody —Newcastle upon Tyne
- Remote
- Sales
- Bachelor's degree
- No degree
Quick apply
Customer Success Manager
Cognassist —Hebburn
- Remote
- CRM software
- Microsoft Excel
- Salesforce
- Annual leave
Quick apply
10d
Clinical Analyst -UK
GeneDx —Newcastle upon Tyne
- £89,000 - £108,000 a year
- Remote
- Doctoral degree
- English
- Microsoft Office
Independent End Point Assessor- Social Care
NCFE —Newcastle upon Tyne
- Remote
- Driving
- IT
2d
Regional Sales Manager – Remote
elix sourcing solutions —Newcastle upon Tyne
- £40,000 - £50,000 a year
- Remote
- Sales
5d
Brand Ambassador
More Years —Newcastle upon Tyne
- Remote
- Sales
- Driving
- IT
Quick apply
4d
Business Graduate - Operations and Finance
C-Serv —Newcastle upon Tyne
- £26,500 - £28,000 a year
- Full-time
- Remote
- Bachelor's degree
- Business
Quick apply
10d
Lead Engineer - AI Agents
M-KOPA —Newcastle upon Tyne
- Full-time
- Remote
- AI
- Leadership
Mortgage Advisor
Mortgage Advice Bureau —Durham
- Remote
Project Manager - UK
Mindbody —Newcastle upon Tyne
- Remote
- Microsoft Powerpoint
- Spanish
- PMP
Quick apply
9d
Software Engineer, Data Infrastructure & Acquisition - Newcastle, United Kingdom
Speechify —Newcastle upon Tyne
- Remote
- Doctoral degree
- Computer Science
- Master's degree
5d
Account Manager
Ocean Technologies Group —Newcastle upon Tyne
- Remote
- Sales
- Marketing
- Public speaking
4d
FP&A Analyst
SFG20 —Newcastle upon Tyne
- Full-time
- Remote
- Microsoft Excel
- Employee assistance programme
- Employee discount
4d
Electronics Engineer
OpenWorks Engineering —Prudhoe
- From £35,000 a year
- Full-time
- Remote
- Engineering
- System design
- Mentoring
- Flexible schedule
Quick apply
Senior Software Engineer (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- Java
- AWS
- Mentoring
- Annual leave
Quick apply
Senior Software Engineer - FTC
Public Library of Science —Newcastle upon Tyne
- £65,000 - £142,000 a year
- Remote
- Computer Science
- Bachelor's degree
- Machine learning
- Annual leave
Cost Intelligence, Data & Benchmarking - Infrastructure
Turner & Townsend —Newcastle upon Tyne
- Full-time
- Remote
- Engineering
Quick apply
Estimators – Infrastructure – North East & Yorkshire
Turner & Townsend —Newcastle upon Tyne
- Full-time
- Remote
Quick apply
Vendor Quality Control Engineer
TLD —Darlington
- Remote
- Engineering
- Microsoft Office
- Analysis skills
Quick apply
Enterprise Data Architect & Governance Lead - 9-month engagement (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- Sales
- Salesforce
- Communication skills
- Annual leave
Quick apply

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work from home jobs near stanhope, dur

Customer Success Manager

Mindbody -
Newcastle upon Tyne

Quick apply

Job details

Qualifications

French
Sales
Bachelor's degree
Organisational skills
Account management
Communication skills
German
Time management

Full job description

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.

JOB FAMILY SUMMARY:

The Customer Success Team is responsible for ensuring customers achieve their desired outcomes with Mindbody by facilitating early software adoption, optimisation recommendations, proactive support, and continuous education. They build strong relationships, monitor customer health, and collect feedback to drive improvements, while also handling upselling, and churn reduction. By fostering customer advocacy and tracking key metrics like NPS and CSAT, the CS team enhances customer satisfaction and loyalty. Ultimately, they play a crucial role in driving long-term business success through improved customer engagement and retention.

JOB SUMMARY:

The Customer Success Manager possesses thorough knowledge of all Mindbody products, setups, and services and works with small and medium-sized (SMB) accounts to maximize customer investment value. They drive software adoption and optimisation for net-new customers, ensuring they are realising value from the Mindbody software from the onset. For tenured customers, CSMs are responsible for monitoring customer health and proactively reaching out to customers to ensure the gain the most value from our tools. Additionally, CSMs identify new opportunities for account growth.

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

Bachelor's Degree or equivalent work experience
Fluent in French required, German, is a big plus!
Three (3) years of relevant work experience in customer success, sales, or account management
Ability to quickly learn the Mindbody platform and translate that knowledge to specific customer needs
Demonstrated ability to foster, develop, and work in cross-functional relationships with a spirit of teamwork and a focus on the delivery of positive customer outcomes
Excellent communication skills, both verbal and written, with the ability to communicate in a clear, concise and understandable manner
Demonstrated ability to respond to questions in groups and one-on-one consultative settings
Ability to handle challenging customer conversations skillfully and tactfully
Excellent time management and organisational skills, ability to prioritise and use time effectively and efficiently
Strong reporting skills with the ability to not only gather the appropriate data but also glean insights to improve the performance of the Customer Success team and our customers
Demonstrated ability to work in ambiguous and changing environments

Have we piqued your curiosity?

Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes.

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).

Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

Quick apply

Refine Your Search

work from home jobs in stanhope, dur

Customer Success Manager

Customer Success Manager

Clinical Analyst -UK

Independent End Point Assessor- Social Care

Regional Sales Manager – Remote

Brand Ambassador

Business Graduate - Operations and Finance

Lead Engineer - AI Agents

Mortgage Advisor

Project Manager - UK

Software Engineer, Data Infrastructure & Acquisition - Newcastle, United Kingdom

Account Manager

FP&A Analyst

Electronics Engineer

Senior Software Engineer (UK Remote)

Senior Software Engineer - FTC

Cost Intelligence, Data & Benchmarking - Infrastructure

Estimators – Infrastructure – North East & Yorkshire

Vendor Quality Control Engineer

Enterprise Data Architect & Governance Lead - 9-month engagement (UK Remote)

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