First line managers Work, Jobs in Stalham, Nfk (with Salaries)

Customer Service Adviser-Mortgages
Haysto —Norwich
- £25,774 - £31,000 a year
- Full-time
- In-person
Quick apply
Branch Manager
LKQ Corporation —Norwich
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Carpenter
Serco Plc —Norwich
- £29,744.00 - £32,328.27 a year
- Full-time
- Carpentry
- Hospital
- Continuous improvement
- Employee assistance programme
NNUH Service Delivery Manager
Genmed.me Limited —Norwich
- From £40,000 a year
- Full-time
- Customer service
- Engineering
- Supervising experience
- Annual leave
- Sick pay
Quick apply
13d
Support Worker
Adam Outreach Project ltd —Lowestoft
- From £12.71 an hour
- Weekend availability
- English
- Microsoft Office
- In-person
- Free parking
Quick apply
Human Resources Administrator
Leeway Domestic Violence & Abuse Services —Norwich
- £28,861 a year
- Full-time
- Hybrid work
- Databases
- Human resources
- Recruiting
- Annual leave
Quick apply
2d
Therapeutic Childcare Worker
Silver Birch Care Holdings —Acle
- £26,364.00 - £29,304.60 a year
- Part-time
- Childcare
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
VacancyTitle: Receptionist
Together Dental —Norwich
- £12.80 - £13.80 an hour
- Temporary
- Hospitality
- Computer literacy
- Administrative experience
- Employee assistance programme
- Referral programme
Operational Manager
HM Revenue and Customs —Norwich
- £37,682 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Work from home
6d
Logistics Team Leader - ASO Norwich
Lotus UK Manufacturing —Norwich
- Microsoft Powerpoint
- Microsoft Excel
- Warehouse experience
Project Manager
Observational and Pragmatic Research Institute (OPRI) —Norwich
- Full-time
- Organisational skills
- Communication skills
- Time management
- Employee discount
Sales Manager
BarrattDevelopments —Norwich
- Weekend availability
- Customer service
- Computer literacy
- Communication skills
- Annual leave
1d
Completions Lead
SSE —Lowestoft
- £51,600 - £77,400 a year
- Full-time
- Microsoft Office
- Communication skills
- Employee discount
9d
Service Quality Manager
Kingsley Healthcare —Lowestoft
- £55,000 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
AUM : Learning, Skills & Employment - HMP / YOI Norwich
Ministry of Justice —Norwich
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- Budgeting
- Annual leave
13d
Food Manager
Sainsbury's —Norwich
- From £31,700 a year
- Customer service
- Retail management
- Leadership
- Employee discount
10d
Duty Manager
Iceland —Norwich
- £11.60 - £12.71 an hour
- Full-time
- Customer service
- Team management
- Retail management
- Employee discount
- Referral programme
2h
Home Care Senior Administrator
Kingsley Home Care —Lowestoft
- £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
- Employee assistance programme
- Employee discount
5d
Programme Manager - HMP / YOI Norwich
Ministry of Justice —Norwich
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- Annual leave
9d
Shift Manager
Iceland —Cromer
- £11.60 - £12.71 an hour
- Full-time
- Customer service
- Team management
- Retail management
- Employee discount
- Referral programme
12d

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Customer Service Adviser-Mortgages

Haysto -
Norwich

Quick apply

Job details

Full-time
£25,774 - £31,000 a year

Full job description

Job Title: Customer Service Adviser/Administrator (Mortgage Services, 2 Roles Available)

Brand: Haysto, The UK's No.1 Specialist Mortgage Broker.

Rewards: Basic Salary £25,774.00 plus bonus, OTE £31K.

Location: Office Based Full Time in Norwich.

Start Date: August 2026 with Interviews happening now.

Who are Haysto.

Haysto are the UK's leading complex mortgage brokerage and after an exceptional 2025, we're on track to double in size again in 2026 powered by our exclusive partnership with Experian and driven by huge demand for our services.

To keep pace with demand (without compromising quality), we're hiring an additional 2 Customer Service Advisers/Administrators that are know internally as Pre-Application Manager's (PAM) a role that sits at the heart of our sales funnel and customer journey.

The Opportunity:

As a Pre-Application Manager, you'll be responsible for guiding customers from mortgage recommendation to submission.

You'll be responsible for contacting customers promptly, collecting the full suite of lender documents, reviewing them in detail, and packaging cases to a high standard, before submitting cases to our lenders.

It's a role for someone who thrives on pace, accuracy, structure, and enjoys customer communication.

What You'll Be Doing (Day-to-Day)

Your core responsibilities include:

Receiving a high volume of customer experience task's daily, confirming a welcome call is required, and completing it within the 4-hour Service Level Agreement.
Contacting customers by telephone promptly and requesting the full suite of Day 1 documents
Collecting documents live on the call where possible, and timeboxing follow-up calls where needed
Managing your diary efficiently and maintaining consistent customer contact until documents are complete
Reviewing documents carefully and approving or rejecting, while guiding the customer clearly and professionally
Once fully packaged you will submit the mortgage application to a lender.

Why This Role Matters

This role is a key part of our sales funnel.

Your attention to detail, accuracy, and communication directly impacts:

Customer experience
Speed to offer
Complaint volumes
Team efficiency
Adviser productivity

Done well, you make the whole machine run smoother.

Done poorly the machine starts smoking.

What It's Like to Work at Haysto:

At Haysto, our values aren't posters on a wall or lines in a handbook.
They shape how we think, how we act, and how we win together.

Everyone here is expected to live these values day-to-day, whether you're advising customers, supporting operations, or building the platform behind the scenes.

We Are Customer Obsessed:

Customers sit at the centre of every decision we make. We listen hard, act in their best interests, and measure success by real outcomes not vanity metrics. When our customers win, we win.

We Own the Outcome:

We take responsibility for results, decisions and delivery. No excuses, no finger-pointing. We do what we say we'll do, follow through, and fix what's broken fast.

We Move Fast & Execute:

Speed is one of our biggest competitive advantages. We act with urgency, stay hungry, and never settle for good enough. We keep moving when others slow down or stop.

We Choose Optimism:

We focus on what matters and control what we can. We build together and win together across teams, brands and partners. Trust, collaboration and a positive mindset fuel our growth.

Why Haysto:

Haysto is different.

UK's No.1 specialist mortgage broker.
Winner of the 2025 Treating Customers Fairly Award.
4.9/5 Trustpilot rating.
Market-leading reputation in complex lending.
Remote-first, tech-led, and scaling fast.

Working at Haysto means being part of a high-performance, high-trust environment where expertise is respected, ideas are welcomed, and momentum matters.

Ready to Join One of the UK's Fastest-Scaling Specialist Brokerages?

If you want a role where:

Pace matters.
Quality matters.
Customer experience is non-negotiable.
Your attention to detail makes a real difference.

Then we'd love to hear from you, Click Apply Now, or contact Darren Robins, Haysto's Head of Talent, on 01603-249267.

Work Location: In person

Expected start date: 03/08/2026

Quick apply

Refine Your Search

first line managers jobs in stalham, nfk

Customer Service Adviser-Mortgages

Branch Manager

Carpenter

NNUH Service Delivery Manager

Support Worker

Human Resources Administrator

Therapeutic Childcare Worker

VacancyTitle: Receptionist

Operational Manager

Logistics Team Leader - ASO Norwich

Project Manager

Sales Manager

Completions Lead

Service Quality Manager

AUM : Learning, Skills & Employment - HMP / YOI Norwich

Food Manager

Duty Manager

Home Care Senior Administrator

Programme Manager - HMP / YOI Norwich

Shift Manager

I want to receive the latest job alerts for first line managers in stalham, nfk

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