Technical support occupations Work, Jobs in Bathampton, Som (with Salaries)

L2 Support Engineer
NCR —Bath
- £35,000 a year
- Full-time
- Windows
- AWS
- Analysis skills
- Employee stock purchase plan
- Employee discount
13d
2nd Line IT Support Engineer
Mintivo Ltd —Chippenham
- Up to £33,000 a year
- Weekend availability
- Azure
- Software troubleshooting
- Customer service
- Referral programme
Quick apply
IT Support Technician
Minda Kubota Engineering & Farm Solutions Ltd —Bristol
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- English
- Windows
- Communication skills
- Health & wellbeing programme
- Flexitime
Quick apply
10d
Software Support Agent - Payroll
Zellis —Bristol
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Travel
- Annual leave
Helpdesk Technician 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
11d
Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Annual leave
Technical Support Co-ordinator - 6 month FTC
NECSWS —Chippenham
- £26,227.50 a month
- Full-time
- Microsoft Excel
- Microsoft Access
- Customer service
- Annual leave
Quick apply
3d
Technical Support Officer - End User Hardware and Devices
Avon and Somerset Constabulary —Portishead
- £40,383 - £42,612 a year
- Full-time
- Customer service
- Travel
- IT
9d
Frontline Technical Support Engineer (Shift)
Edenred —Swindon
- £30,000 a year
- Full-time
- Hybrid work
- SQL
- Annual leave
- Employee assistance programme
7d
Senior Service Desk Analyst
Acacium Group —Bristol
- Full-time
- Hybrid work
- Software troubleshooting
- Employee assistance programme
Quick apply
Service Desk Analyst (L3),
Thorn SDS —Corsham
- Full-time
- Windows
- Communication skills
- Annual leave
- Life insurance
Application Support Engineer (3rd Level)- Bristol
FDM Group —Bristol
- Hybrid work
- DevOps
- Agile
- Leadership
- Annual leave
9d
IT Technician (Gloucester)
Lift Schools —Stroud
- £30,755 - £32,888 a year
- Full-time
- Customer service
- Driving
- Travel
3d
IT Technician
Oasis Community Learning —Bristol
- £26,403 - £28,142 a year
- Full-time
- Customer service
- Travel
- Employee discount
- Gym membership
3d
Service Desk Engineer
Babcock International —Bristol
- £28,300 - £35,400 a year
- Full-time
- Oracle
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
Workplace Engineer
Capgemini —Bristol
- Hybrid work
- Microsoft Outlook
- Windows
- AWS
10d
Software Customer Service Manager
Oxford Instruments plc —Bristol
- Azure
- Schematics
- Sales
- Annual leave
IT Support Engineer
Executive Jet Support Ltd —Chippenham
- £25,000 a year
- Full-time
- SQL
- Computer networking
- SharePoint
- Free parking
- Employee assistance programme
Quick apply
1st Line IT Support Engineer
Mintivo Ltd —Chippenham
- £21,500 - £25,000 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- Windows
- Referral programme
Quick apply
IT Service Desk Analyst
BTL IT Solutions Ltd. —Patchway
- £26,000 - £29,000 a year
- Full-time
- In-person
- Free parking
Quick apply
10d

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L2 Support Engineer

NCR -
Bath

Apply Now

Job details

Full-time
£35,000 a year
13 days ago

Benefits

Employee stock purchase plan
Cycle to work scheme
Company pension
Employee discount
Life insurance
Childcare

Qualifications

Kubernetes
Google Cloud Platform
Windows
Bash (Unix shell)
Firewall
DHCP
AWS
Analysis skills
Docker
IT support
Perl
DNS
Ruby
IT
Linux
Apache
Python
PowerShell
Shell Scripting

Full job description

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

TITLE: L2 Support Engineer

LOCATION: Bath, GBR - Hybrid

Due to our continued growth, we are looking for exceptional L2 Support Engineers with strong Linux skills to join our technical operations team in Bath.

You will be working in a shift team who are responsible for the 24 x 7 monitoring, maintenance, support, and deployment of our unique virtualized store infrastructure software that is now gaining significant traction with retailers all over the world.

This is a shift-based role, which will join our 24 x 7 shift pattern – “4 on 4 off, daylight hours.

Compensation: 35K GBP + Shift allowances 15% annual

Responsibilities and Duties:

Answering emails, calls and online chat in a positive and friendly manner.
Creating a record of each customer problem and spot trends when applicable.
Deliver technical IT support as required to our diverse client base
Monitoring live customers SDS software and infrastructure, troubleshooting issues and escalating issues to the Zynstra Operations Team
Management of Windows and Linux server operating systems
Assisting our partners and customers with deploying the SDS software
Patching and updating the operating systems and SDS software on SDS Appliances
Fulfilling IT maintenance tasks scheduled by other team members.
Promote and provide support for new products and technologies.
Managing corporate IT desktop and laptops
Onboarding new employees: laptop setup, account creation and new user orientation
Maintain an up-to-date knowledge of our products, technologies, and our competitors.
Maintain high customer satisfaction ratings that meet company standards

Knowledge, Skills and Experience:

The candidate should have a minimum of 1 years’ experience in an IT Operational support role working with Linux operating systems
Good understanding of core internet technologies – Routing/Switching, DNS, DHCP, firewalls
Experience working in a customer-facing technical role which requires solid technical aptitude, excellent written and oral communications skills, and the ability to deal effectively with people at all levels and in different situations.
Strong analytical skills with proven problem-solving ability.
Demonstrated willingness to learn and apply new technology.

Desirable experience with these technologies:

Nagios
CheckMK
Apache
CouchDB
Kubernetes/Docker
AI Technologies/Microsoft Copilot
GCP/AWS
Windows operating systems
Resilient and redundant file systems (ideally ZFS and DRBD, alternatively advanced knowledge of similar such as btrfs, LVM, RAID, CEPH, clustering solutions etc)
Shell scripting (ideally BASH, or Python, Perl, Ruby, Powershell etc)

Company Benefits:

Pension – first class contributions:

3% employee contribution attracts an additional 6% from the company
4% attracts additional 7%
>=5% attracts additional 8% from the company (this is to be stressed!)

Employee stock purchase plan:

NCRV stock up to 10% of monthly salary can be bought at a 15% discount
The price paid for shares is the lower of the stock price at the start and end of each quarter

Holiday:

23 shifts (24 standard "9-5" days + 8 bank holidays)
Employees may purchase up to 3 shifts of extra leave per year (5 days)

Training:

Full access to Pluralsight provides employees world class technical and soft-skills training material. Other training provided on a needs basis.

Further benefits that you typically need to pay for or contribute towards to get more than the default:

Medical insurance (company contributes 50% of your cover)
Dental insurance
Group life assurance
Top-up life insurance
Group income protection
Critical illness cover
Personal accident insurance
Cash plan
Childcare vouchers
Health assessment
Holiday buy scheme
Cycle to work scheme
Lifestyle discounts
MyGym discounts

#LI-Hybrid

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

Apply Now

Refine Your Search

technical support occupations jobs in bathampton, som

L2 Support Engineer

2nd Line IT Support Engineer

IT Support Technician

Software Support Agent - Payroll

Helpdesk Technician 1st/2nd Line

Technology Support Technician

Technical Support Co-ordinator - 6 month FTC

Technical Support Officer - End User Hardware and Devices

Frontline Technical Support Engineer (Shift)

Senior Service Desk Analyst

Service Desk Analyst (L3),

Application Support Engineer (3rd Level)- Bristol

IT Technician (Gloucester)

IT Technician

Service Desk Engineer

Workplace Engineer

Software Customer Service Manager

IT Support Engineer

1st Line IT Support Engineer

IT Service Desk Analyst

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