Software support analyst Work, Jobs in Chalgrove, Oxf (with Salaries)

IT Service Desk Analyst
Montu UK —Winnersh
- £35,000 - £37,500 a year
- Full-time
- Analysis skills
- IT
- Communication skills
12d
IT Operations Supervisor - (FTC)
Oxford Instruments plc —High Wycombe
- IT
- Communication skills
5d
Senior Data Analyst (Fixed-term Contract)
System C —Oxford
- Salesforce
Finance Analyst - IT
Techtronic Industries GmbH (TTI) —Maidenhead
- Full-time
- Analysis skills
- IT
7h
Lead Security Operations Center Analyst (f/m/d)
Thinkproject Holding GmbH —Reading
- Full-time
- Azure
- Management
- English
Lead Game Security Engineer
Rebellion —Oxford
- Full-time
- Hybrid work
- C++
- Leadership
- Free parking
- Relocation assistance
Quick apply
IT Service Desk Analyst
Oxford Health NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Remote
- Continuous improvement
- Annual leave
- Employee assistance programme
6h
Data Entry Assistant
Satellite Applications Catapult —Didcot
- £25,000 - £28,000 a year
- Hybrid work
- Microsoft Word
- CRM software
- Word processing
- Work from home
- Employee assistance programme
10d
Business Analyst
Diligenta —Reading
- £41,400 - £51,750 a year
- Full-time
- Communication skills
- Negotiation
- Employee assistance programme
Quick apply
12d
Senior Quality Assurance (QA) Analyst
University of Oxford —Oxford
- £49,119 - £58,265 a year
- Full-time
- CRM software
- Azure
- University
- Annual leave
7d
Senior Insights Analyst
Blue Cross —Burford
- £36,000 - £41,000 a year
- Hybrid work
- SQL
- Analysis skills
- Presentation skills
- Employee assistance programme
- Employee discount
Quick apply
6d
IT Analyst
Montu UK —Winnersh
- £35,000 - £37,500 a year
- Full-time
- Analysis skills
- IT
- Communication skills
12d
Highway Asset Management Systems Analyst
Buckinghamshire Council —Aylesbury
- Full-time
- Hybrid work
- Microsoft Excel
- Maintenance
- Analysis skills
- Employee assistance programme
- Employee discount
7d
Senior XDR / CyberSecurity Analyst
Skye Business Solutions —Maidenhead
- £65,000 a year
- Full-time
- Azure
- Computer Science
- Organisational skills
Quick apply
15h
Senior Data Analyst
AND Digital —Reading
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Continuous improvement
Quick apply
5d
Sr. Analyst GTM Strategy & Operations
Kaseya Careers —Reading
- Microsoft Excel
- Master's degree
- Analysis skills
Quick apply

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Junior Software Support Analyst
Systems —London
The Junior Software Support Analyst will act as a key point of contact for system-related queries, troubleshooting issues, maintaining data integrity, and…
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Software Engineer, Junior / Graduate (m/f/*)
Quaisr —London
Flexible hybrid working environment, blending work from the office and home. Evidence of self-motivated learning, listening, creative problem solving, critical…
£45,000 - £55,000 a year

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software support analyst jobs near chalgrove, oxf

IT Service Desk Analyst

Montu UK -
Winnersh

Apply Now

Job details

Full-time
£35,000 - £37,500 a year
12 days ago

Benefits

Company pension
Private medical insurance
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Jira
Analysis skills
VoIP
ITIL
IT support
ServiceNow
IT
Communication skills

Full job description

What is the job?

Support the IT function for the business and the wider business operations. This will involve managing IT services, security, systems architecture, and end-user support while preparing for the demands of a growing workforce.

What will you be doing?

IT System Administration
- Ongoing system management of Strategic IT platforms, including cloud and SaaS.
- Administer and maintain Google Workspace, Microsoft 365 and collaboration tools (Slack, Dialpad VoIP) ensuring availability and performance for a growing user base
- Manage software licensing across the business, including provisioning, reconciliation and renewals
End-User & Systems Support
- Perform support operations for a growing user base, ensuring high availability and performance.
- Provide Level 1 & 2 technical support, resolving software, hardware, and network issues.
- Operate and maintain robust incident management and ensure adherence to SLAs.
Cybersecurity & Compliance
- Support and maintain IT security protocols, ensuring compliance with industry standards.
- Support identity and access management, endpoint security, and secure networking solutions.
Vendor Management
- Support and where appropriate, manage relationships with third-party IT vendors and service providers to ensure best-in-class solutions.
Onboarding and Offboarding process
- Procure, setup and distribute new hire equipment
- Process returned equipment
- Delivery of IT onboarding training as required
- Automation for all of the above
Cross-functional Collaboration
- Act as the IT liaison between internal teams including HR, operations, governance and software development
- Deliver IT training to teams across the business on new tools, security practices and process changes, adapting content for different audiences

What do you need?

Proven experience in an IT support, engineering or analyst role, ideally in a fast-growing business (e.g., from 100 to 500+ employees).
Experience with scaling IT infrastructure, cloud services, and enterprise IT systems.
Strong problem-solving and analytical skills, with the ability to anticipate challenges before they arise.
Excellent communication skills and a user-first mindset to ensure technology enables business success.
Hands-on experience with ITIL frameworks, service management tools (e.g., Jira, ServiceNow), and cybersecurity best practices.
Relevant IT certifications (e.g., ITIL, CompTIA, Google, Microsoft, Cisco) are advantageous.

What we offer:

Generous Leave: 25 days holiday (rising to 27 after year one and 30 after year three) + 8 bank holidays
Pension Matching: Up to 5% employer matching contributions
Private Healthcare Scheme
Flexibility and Wellness: Work-from-home options, cycle-to-work scheme, and more
Growth Opportunities: Collaborate across teams and represent Montu at events, with support to grow your skills and impact
Enhanced Maternity & Paternity Leave

About Us

Montu UK is a leading digital health company specialising in cannabis-based medicines (CBPM), dedicated to improving patient access to safe and effective treatments. Our mission is to transform lives by combining innovative technology with high-quality clinical care, ensuring patients receive the support they need at every step of their journey.

As a fast-growing organisation, we offer a collaborative and supportive environment where talented people can develop their careers while contributing to meaningful change in healthcare. At Montu UK, your work has a direct impact on improving patients’ lives and expanding access to modern medical treatments.

Compensation Range: £35K - £37.5K

Apply Now

Refine Your Search

software support analyst jobs in chalgrove, oxf

IT Service Desk Analyst

IT Operations Supervisor - (FTC)

Senior Data Analyst (Fixed-term Contract)

Finance Analyst - IT

Lead Security Operations Center Analyst (f/m/d)

Lead Game Security Engineer

IT Service Desk Analyst

Data Entry Assistant

Business Analyst

Senior Quality Assurance (QA) Analyst

Senior Insights Analyst

IT Analyst

Highway Asset Management Systems Analyst

Senior XDR / CyberSecurity Analyst

Senior Data Analyst

Sr. Analyst GTM Strategy & Operations

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