Javascript Work, Jobs in Ashington, Nbl (with Salaries)

X3 Technical Support Consultant
Sage —Newcastle upon Tyne
- Hybrid work
- Oracle
- Computer Science
- ERP systems
- Annual leave
2d
Senior Full Stack Engineer (AI/Agentic)
hedgehog lab —Newcastle upon Tyne
- Hybrid work
- AWS
- APIs
- Python
- Annual leave
Quick apply
1d
Lead Full Stack Engineer (AI/Agentic)
hedgehog lab —Newcastle upon Tyne
- Hybrid work
- Master's degree
- AWS
- APIs
- Annual leave
Quick apply
1d
Senior Solutions Architect - D365/Power Platform
TSG —Newcastle upon Tyne
- From £0.01 a year
- Azure
- Sales
- SQL
- Annual leave
- Employee assistance programme
Quick apply
Senior DevOps Engineer - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- DevOps
- AWS
- Scripting
Senior Backend Engineer
TEAM RH FITNESS LTD —Gateshead
- £65 - £80 a year
- AWS
- Continuous improvement
- Agile
Quick apply
OutSystems Technical Lead
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- System design
- AWS
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
9d
Tech Lead, Android Core Product - Newcastle, United Kingdom
Speechify —Newcastle upon Tyne
- Remote
- Communication skills
1h

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Senior Full Stack Engineer (AI/Agentic)
hedgehog lab —Newcastle upon Tyne
Annual wellbeing budget plus 2 wellbeing days. 5 Impact Days for learning, innovation or volunteering. Has strong experience at Senior Full Stack level.
Quick apply
1d
Lead Full Stack Engineer (AI/Agentic)
hedgehog lab —Newcastle upon Tyne
Annual wellbeing budget plus 2 wellbeing days. 5 Impact Days for learning, innovation or volunteering. You're comfortable across the full stack, you take…
Quick apply
1d

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X3 Technical Support Consultant

Sage -
Newcastle upon Tyne

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Job details

2 days ago

Benefits

Annual leave
Company pension

Qualifications

Microsoft Windows Server
Crystal Reports
Sage
Oracle
Node.js
Computer Science
XML
Relational databases
ERP systems
Microsoft SQL Server
English
MongoDB
Windows
Technical support
Microsoft Office
SOAP
Continuous improvement
JavaScript
Web services
GraphQL
SaaS
AI
TypeScript
Communication skills
Microsoft Dynamics Navision

Full job description

Job Description

To deliver expert Level 2 technical support and enablement for Sage X3, ensuring UKI partners receive a high-quality, professional, and solution-focused experience while contributing to knowledge development and continuous improvement across the global Sage organisation. This role sits within an exciting period of growth for Sage Enterprise within the UK and offers the opportunity to join a world-class support team focused on Sage X3. Product training on Sage X3 will be provided, enabling you to develop deep expertise in areas of the Sage X3 technical platform.

Hybrid – 3 days in our Newcastle office (global headquarters)

Key Responsibilities

Key accountabilities and decision ownership:

Customer & Partner Support (Level 2)

Provide post-sales, office-based Level 2 technical product support for Sage X3.

Primarily support Sage UKI business partners, resolving complex technical platform issues beyond Level 1 capability.

Take ownership of cases to ensure first-time resolution where possible, or clear and structured follow-up plans.

Manage demanding or sensitive partner situations, including leading conference calls and coordinating investigations across teams.

Raise high-quality product defect and enhancement reports containing accurate descriptions and reproducible steps.

Ensure excellent written and verbal communication, applying diplomacy and professionalism at all times.

Skills, know-how and experience:
Must have:

logical diagnostic, and problem-solving skills with the ability to think innovatively.

Experience in technical support or second-line support within service-level frameworks.

Experience supporting ERP or complex enterprise business systems.

Working experience with Microsoft Windows Server, Virtual Machines, and Networking & SAAS Applications.

Working experience with relational databases (Microsoft SQL Server and/or Oracle).

Strong understanding of Microsoft Office, web architecture, browsers, and internet technologies.

Excellent written and verbal English communication skills.

Ability to prioritise and manage workload effectively in a deadline-driven environment.

Self-motivated, resourceful, and a strong team player.

Experience managing customer or partner situations with tact and diplomacy.

Knowledge & Enablement:

Contribute to internal and external enablement through creation of technical blogs for the Sage X3 Community Hub.

Document complex technical issues and resolutions within the Knowledge Base.

Produce internal and external solution documentation to improve partner capability.

Participate in partner enablement days, delivering presentations and knowledge-sharing sessions.

Develop Subject Matter Expert (SME) capability and collaborate with colleagues globally.

Leverage AI tools appropriately to enhance troubleshooting efficiency, documentation quality, and knowledge sharing

Preferred:

Degree in Computer Science, Information Science, Business, or related field.

Experience using or supporting Sage X3 or other Sage products.

Experience supporting ERP systems such as Oracle Financials, Exchequer, Navision, or SAP.

Knowledge of Web Services, SOAP/XML.

Experience with Crystal Reports.

Experience with 4GL or other programming languages.

Exposure to cloud hosting environments.

Knowledge of GraphQL framework.

Experience with MongoDB, Node.js, JavaScript, or TypeScript.

Familiarity with AI technologies and their application in enterprise support environments.

Your benefits:

Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage.

25 days of paid annual leave with the option to buy up to another 5 days

8 bank holiday days

Paid 5 days yearly to volunteer through our Sage Foundation

50% income protection

Holiday buy + sell

Comprehensive health, dental, and vision coverage

Work away scheme for up to 10 weeks a year

Ongoing training and professional development

Hybrid working

Healthy Mind app membership

Access to various helpful memberships for finances, health and wellbeing

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javascript jobs in ashington, nbl

X3 Technical Support Consultant

Senior Full Stack Engineer (AI/Agentic)

Lead Full Stack Engineer (AI/Agentic)

Senior Solutions Architect - D365/Power Platform

Senior DevOps Engineer - Newcastle

Senior Backend Engineer

OutSystems Technical Lead

Tech Lead, Android Core Product - Newcastle, United Kingdom

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